First came Daniel Venables who assessed our jumbled load and got things moving so quickly. THEN What we imagined as a horrible experience in loading from a storage room to our ne... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
First came Daniel Venables who assessed our jumbled load and got things moving so quickly. THEN What we imagined as a horrible experience in loading from a storage room to our ne... もっと見る
企業が回答しました
Exceptional service and follow up from first contact all the way through. Daniel from Gold Coast was brilliant. Wonderful piece of mind knowing the right size truck would be sent based on an in perso... もっと見る
企業が回答しました
Grace handled my move professionally, with secure packing and great support from day one. However, their European transit partners caused delays, and one item was "lost" (likely stolen). They were unh... もっと見る
企業が回答しました
Grace Removals have been doing many packing and removing jobs for us over the past 15 years. Always professional and the staff and teams are the best we’ve ever had. Always ready to do the necessary t... もっと見る
企業が回答しました
Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.
23 Alex Fisher Drive, 4220, Burleigh Heads, QLD, オーストラリア
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great team, great move, minimal damages.
The only dent to our great experience was that we were originally invoiced based on estimated volume rather than the actual volume of the move. Rectified price of the move was close to 20% less.

Grace Removals Group - Gold Coast からの回答

Grace Removals Group - Gold Coast からの回答
A very well organised team, packers, lifters and office staff. Very efficient, friendly and professional.
Great teamwork, and communications skills.
This is our 4th move with Grace, and we will be using Grace GC again for our next move in 2025.
We give Grace CG a 5 star rating!!

Grace Removals Group - Gold Coast からの回答
Grace Removers were on time and very professional and supportive with the process of moving and reassembly of our furniture
Extra care was taken with our fragile items
All the packaging cardboard and plastic were removed by Grace Removals
All in all we highly recommend Grace Removals for your next move

Grace Removals Group - Gold Coast からの回答
Amazing move organised by Matt. The unpacking team of men could not do enough for us. The ladies were the same when unpacking the valet side.
Full professional service in all areas.

Grace Removals Group - Gold Coast からの回答
Don’t recommend it, for the money we paid to move from QLD to WA we had very poor experience. Lost and broken items, never heard back from the company. For over 11K should have been exceptional service, however that wasn’t the case.

Grace Removals Group - Gold Coast からの回答
Moving is strenuous and stressful. The team at Grace are super awesome and take so much of the pain away. They are accommodating, professional and accountable.
I would not even bother getting a quote from other removal companies when I have to move again.

Grace Removals Group - Gold Coast からの回答
Easy to deal with, reaosnably flexible with my requests to remove items occasionally. Decently priced. Would use again.

Grace Removals Group - Gold Coast からの回答
Last week Grace Removals moved our container out of their storage to our new rental property. The guys arrived at the specific time indicated and completed the massive task of unloading and distributing our effects in an efficient and professional manner.
We recommend the service without hesitation

Grace Removals Group - Gold Coast からの回答
We have used Grace Removals many times both locally and for overseas removals . The team are a friendly & professional group of people who go out of there way to help make the move easy and stress free.
I would recommend them always for any move be it large or small.

Grace Removals Group - Gold Coast からの回答
Friendly, helpful and professional people, well-organised and prompt. Nothing was too hard, “de stressed” the move

Grace Removals Group - Gold Coast からの回答
Best service and care of our property. The GRACE crew have been looking after our property, including irreplaceable items/records. At the same time we also had property stored with other companies, and with them had broken TV's Computer screens, furniture. GRACE beats them all, hands down, with service, staff (Carlos, Richard), and security. Will use GRACE team again later this year. Also thanks to Gwen & Matt at the office.

Grace Removals Group - Gold Coast からの回答
It was back in 1968 that I first used Grace (Grace Brothers back then). This move was from Brisbane to Cairns. They were so wonderful, providing excellent service and care for our worldly goods.
Over the ensuing years, I have used Grace again and again. One such move was to Fraser Island.
Everyone has a story & I'm no different however I don't know where I would have been regarding the storage of my precious things without the genuine understanding, care and personal service afforded me by Grace. Thank you sincerely to all the Management and Staff of the Burleigh Office. I shall always remember you with gratitude and sincere fondness. Dianne Crichton

Grace Removals Group - Gold Coast からの回答
Very professional service from the quote, to uplift from Leura, to storage on the Gold Coast and delivery to our final destination, the whole process being over a period of about 16 months. Absolutely everyone we dealt with were very personable, helpful and everything was dealt with in an efficient and timely manner. The delivery guys were very cheery, and efficient and nothing was too much trouble.
A couple of small breakages, which didn’t surprise us considering the long timeframe and the number of times everything would have been handled, however, the claims process was very simple. We also had to get a couple of things from storage, as well as a second small collection from our temporary rental, all handled very easily.
All in all, based on our experience we would definitely use Grace again and definitely recommend them to friends and family.

Grace Removals Group - Gold Coast からの回答
From start to finish the service was excellent all staff were friendly helpful efficient and extremely hard working thank you all for helping make our move less stressful😊

Grace Removals Group - Gold Coast からの回答
Phenomenal experience from the first phone contact to interaction with sales staff and the brilliant and hard working moving professionals. I’m a return customer which says it all

Grace Removals Group - Gold Coast からの回答
I was very happy with my recent experience of your very efficient Removal Service.
It was a pleasure working with you.
You made me feel my removal would be handled in a stress-free exemplary manner, and this proved to be the case.

Grace Removals Group - Gold Coast からの回答
From my first inquiry about moving, through to the actual move & then the final (now) unpacked boxes being picked up after a couple of days of ‘post-move’ unpacking- I can’t speak highly enough about EVERY step and each Grace employee. Professionalism at every turn. Thank you Sharyn up on the Gold Coast, all of your team and of course the Sydney crew (Cliff!) and Lajla. You’ve made relocating during a global pandemic a seamless, safe & professional experience. I am beyond grateful & forever impressed with Grace. Thank you, JG Trammell

Grace Removals Group - Gold Coast からの回答
I am 73 years of age and during my 50 years of owning my own home, buying new ones and moving into them Grace has always been my preferred mover.
They are always courteous, efficient and such great workers.
They pack everything with care, they move us with the same care and precision as if we were a huge building and not only that, they also connect and put into place all our appliances.
How good is it to be able to step up and do the washing on the day of the move, turn on the Dyson, boil the kettle everything is set up for us. We wouldn't use anyone else.

Grace Removals Group - Gold Coast からの回答
Quick sales process, professional and slick. Great execution. Aftersales also good. Overall best mover I've used by far

Grace Removals Group - Gold Coast からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。