Grace Removals Group - Sydney レビュー 

221
TrustScore 5段階評価の4.5

4.3

4 Tucks Road, 2147 Seven Hills, NSW, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Shane and Noah arrived and carried out the removal in very efficient manner. They even advised us with a complete solution on how to resolve and issue with the packing of one of our items. Overall, Gr... もっと見る

企業が回答しました

5つ星のうち5の評価

We repatriated from Sydney to the Fylde coast of England. Grace removals came to our home and packed up our belongings, bikes, knick knacks and kids toys for shipping to the UK. We were really imp... もっと見る

企業が回答しました

5つ星のうち5の評価

The three removalists aka. Arthur, Mitch & Campbell were super . Can't commend enough. Dynamic trio. Grace Removals communications eventually worked out. This is the second time I've used them... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service from initial quote to moving in and beyond! A complicated move which Grace handled superbly. Large removal from family home of 45 years, then another member of the family a week later.... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. 物流業
  3. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 4 Tucks Road, 2147, Seven Hills, NSW, オーストラリア

  • 1300725991

4.3

優良

TrustScore 5段階評価の4.5

221件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(221)

過去12か月のレビュー数: 334

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Specialized Records Move

Specialized Records Move - Corporate
Team was on time. They listened really well to the info and instructions given at the huddle, asking relevant questions. Very efficient and careful with moving delicate historical records. The whole team was very friendly and approachable - listening to further instructions as the day went on.

Move was much quicker and easier than anticipated. Would highly recommend.

2023年6月21日
自発的なレビュー
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Margaret,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent experience

Excellent experience! Great communication and care taken. Thank you

2023年6月17日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Michael,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace Removal

The Guys arrived for the pickup on the day and on time. Loaded my stuff quickly and without any questions. It arrived on the day at the arranged time and was unloaded quickly and all in one piece. The staff at all times were very helpful and friendly.

2023年6月14日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear John,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

I'm so happy I used Grace to relocate…

I'm so happy I used Grace to relocate from Sydney to Auckland. They were super helpful in organisation of pick up and completion of documentation. They kept me informed the entire way through the journey. All my things arrived safe and sound in perfect order. And the pricing was really competitive.

Can't fault them. They were absolutely brilliant! Would definitely use them again if I were to relocate.

2023年6月12日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Karina,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Good friendly people who know what…

Good friendly people who know what they're doing.

2023年6月13日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Paul,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace is truly an exceptional…

Grace is truly an exceptional removalist company. They are friendly with highly professional services. In every regard Grace exceeded my expectations.

2023年6月1日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Jacquie,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Professional & reassuring movers

Grace removals are professional & trustworthy & made the move much less stressful.

2023年6月2日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Belinda,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Friendly and reliable.

Friendly, reliable and know what they are doing. You pay for speed, not for a couple of people taking as long as possible at an hourly rate.

2023年5月29日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear David,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

From my initial phone call to Grace…

From my initial phone call to Grace Removals to the very end the whole process exceeded my expectations. Their staff are experienced efficient on time and very good communicators. My furniture and artwork was picked up stored for 2 months and every piece was returned in the same condition as it left my home. The experience and know how of the 2 men who delivered my furniture just blew me away. I have no hesitation recommending Grace Removals and I would most definitely use them again. Ester

2023年5月27日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Ester,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace removals were amazing!

Grace removals were amazing!! This was our first moving experience having been in our family home for 47 years. The staff were so efficient and friendly.

2023年4月19日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Susan and James,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Extremely poor service

Extremely poor communication, none to speak of in fact. The time of pick up was not advised. The sales person was rude and condescending when called on the day to co form pick up time. The removal team had no idea they were being paid to pack and move, they thought it was just a move. Then at our new address they blocked a loading dock with their truck which resulted in the police being call. A disastrous stressful experience for my elderly parents. A friend had recommended Grace to them. Overall a poor experience and my parents paid far too much for a move that took a couple of hours. Would not recommend to anyone.

2023年4月2日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Carla,

We’re sorry to hear about your recent experience with Grace. Thank you for getting in touch with us so we can look into this issue. We’ve passed on your details to a Grace representative who will be in touch with you shortly to resolve the matter.


Kind regards,
Grace Customer Service

5つ星のうち5の評価

I've used grace several times now for…

I've used grace several times now for domestic home content relocation. Every time they are price competitive and provide faultless service. I don't even get other companies quotes anymore and will continue to use Grace as my preferred removalist

2023年4月3日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Duncan,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Communication was exceptional

Communication was exceptional, staff were professional, hard working , polite and easy to work with.

2023年3月29日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Donna,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Poor communication, overcharged and underdelivered

Communication was inconsistent and not accurate, lengthy delays with receiving our items and overcharged based on volume.

2023年2月8日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Alistair,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.


Kind regards,
Grace Customer Service

5つ星のうち5の評価

Confident with Grace

Confident that I can trust Grace to do a good job of handling and delivering my goods

2022年12月1日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Shankar,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Shipment of personal effects

Customer service was excellent. Communication was very easy.
Instructions were clear.
Billing cost was transparent and affordable.
Collection was very efficient and professional.
Delivery was also very professional.

2022年12月28日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Ralph,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great service

2022年12月14日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Fran,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

They answered their phone to begin…

They answered their phone to begin with. The staff knew their jobs and quickly organised my pick up and delivery. Excellent service all round.

2022年11月8日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Valued Customer,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

They are reliable

They are reliable, my items showed up on time and the guys who delivered were very friendly.
They didn’t damage my items and given it was coming from Sydney to Melbourne.
My one fear was items being lost in transit or things not showing up or being broken but none of that happened and my bed head and mattress was wrapped in plastic sheeting.
If you require a tv box it will incur $70 more on the quote, and also which a lot of places will probably do aswell if you live above ground floor then there will be extra fees but lucky for me I was ground floor so there wasn’t an extra fee and it was all very easy getting my items inside.

2022年11月21日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Hayley,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Wonderful guys - so appreciated

The packing was amazing - very careful and well-executed. Nothing was damaged (nothing)!
The three guys who delivered my belongings were friendly, very nice, and knew what they were doing. They were well-organised and worked like demons. It's hard to describe how impressed and appreciative we were with them. Fantastic.

2022年12月8日
Grace Removals Group - Sydney ロゴ

Grace Removals Group - Sydney からの回答

Dear Diana,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

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