Grace Removals Group - Townsville レビュー 

37
•
TrustScore 5段階評価の4.5

4.7

67-69 Toll Street, 4818 Mount St John, Qld, AU

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The customer service and efficient way they handled my request. I had done the booking sometime in the afternoon and requested them to pick up the luggage next day and it was done first thing in the m... もっと見る

企業が回答しました

5つ星のうち4の評価

The staff were all friendly, informative and patient. I very much appreciated the lack of bad language from all. Apart from the damage to my husband's desk everything was in good condition. However th... もっと見る

企業が回答しました

5つ星のうち5の評価

We have moved with Grace a couple of times and found their services to be friendly, helpful and efficient. I wouldn't hesitate to recommend them or use their services in the future.

企業が回答しました

5つ星のうち4の評価

Maybe contact the customer earlier for up lift and drop off . But on the whole good service and wrapped well although some things can get damaged not the fault of removal company just in transit with... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. ・
  3. 物流業
  4. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 67-69 Toll Street, 4818, Mount St John, Qld, オーストラリア

  • 1300725991

4.7

優良

TrustScore 5段階評価の4.5

37件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.7

すべてのレビュー

(37)

過去12か月のレビュー数: 269件

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5つ星のうち5の評価
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Aritra,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Our second move with Grace

We have moved with Grace a couple of times and found their services to be friendly, helpful and efficient. I wouldn't hesitate to recommend them or use their services in the future.

2026年2月8日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Claire,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great service an on time

Great service an on time

2026年1月1日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Troy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Outstanding service. Just the best.

We had an excellent experience with Grace Removals from start to finish. The team was professional, punctual, and extremely careful with all of our belongings. Everything was packed, handled, and transported with great attention to detail, and nothing was damaged or misplaced.

What really stood out was the crew’s attitude – friendly, respectful, and clearly very experienced. They worked efficiently while still taking the time to ensure our furniture and fragile items were properly protected. The move itself was smooth and stress-free, which made a huge difference for our family.

Communication was clear throughout the process, and the whole experience felt well organised and reliable. We would absolutely recommend Grace Removals to anyone looking for a trustworthy, professional removalist, and we wouldn’t hesitate to use them again in the future

2025年12月27日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Roy,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Fantastic company

Fantastic company, everything when so well. Everyone was so helpful and supportive, to the 80 years olds moving house. And they were the cheapest quote l received.

2025年10月27日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Nadene,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Efficient, smooth service.

Arrived on time, polite helpful and efficent.

2025年9月10日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

HI,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The customer service and efficient way…

The customer service and efficient way they handled my request. I had done the booking sometime in the afternoon and requested them to pick up the luggage next day and it was done first thing in the morning around 8.30am. I was very surprised. The delivery was also within the time frame as advised. I would recommend Grace Removals to all my friends and families.

2025年9月9日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Dhiresh,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The Grace staff were so professional

The Grace staff were so professional, understanding & helpful from the first minute I spoke to my first contact. Right through to final delivery. Would highly recommend.

2025年8月22日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Julie,

Thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

An excellent experience! Grace Removals recently moved our…

Grace Removals recently moved our furniture and goods from Townsville to Brisbane and we were very happy with the whole experience. They were easy to contact and answered all of my questions no matter how trivial. The gentlemen who packed, moved and then delivered our furniture were professional and pleasant at all times. I would use Grace again and would recommend this company to anyone who is looking for a professional removal company.

2024年12月12日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Jo,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Massive moving day from Townsville to Weipa

Grace made our move as easy as possible. Everything arrived no damage. Very good company to deal with from start to finish.

2024年11月4日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Helen,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great moving experience

Great team, great value for money and fantastic turn around times.

2024年11月26日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Gabbi,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Moved with care

Proactive professional engagement with the various Grace representatives; from the initial moving consultant through to the uplift and deliver, and the post-service interactions.
The move was generally done with care.

2024年9月13日
自発的なレビュー
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Simon,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The team were great and easily…

The team were great and easily accommodated all our requirements. Will definitely use Grace Removals again

2024年7月23日
自発的なレビュー
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Dave,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

Our unusual experience

The staff were all friendly, informative and patient. I very much appreciated the lack of bad language from all. Apart from the damage to my husband's desk everything was in good condition. However there were a few objects left behind under the laundry sink. The cleaner also did a great job.

2023年11月15日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Gillian,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

Maybe contact the customer earlier for…

Maybe contact the customer earlier for up lift and drop off .
But on the whole good service and wrapped well although some things can get damaged not the fault of removal company just in transit with the movement .

2023年8月5日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Philip,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Moved from Cairns to Townsville and…

Moved from Cairns to Townsville and from start to finish (the quotation process, the packing and removal, 13 months of storage and then the final delivery) the whole process was seamless and efficient. They made a stressful process very unstressful!

2023年3月22日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Marianne,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace removal were excellent from the…

Grace removal were excellent from the first phone call to the delivery. Staff were exceptional. I would recommend them and I myself would use them again.

2022年11月18日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Jane,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The boys were on time

The boys were on time. The job was done quite fast and everything was handled with care. Couldn’t have asked for a better experience.

2022年11月9日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Nina,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

*****

Removalists were friendly and reliable. Packing service made the move super easy.

2022年9月24日
Grace Removals Group - Townsville ロゴ

Grace Removals Group - Townsville からの回答

Dear Niki,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

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