The customer service and efficient way they handled my request. I had done the booking sometime in the afternoon and requested them to pick up the luggage next day and it was done first thing in the m... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The customer service and efficient way they handled my request. I had done the booking sometime in the afternoon and requested them to pick up the luggage next day and it was done first thing in the m... もっと見る
企業が回答しました
The staff were all friendly, informative and patient. I very much appreciated the lack of bad language from all. Apart from the damage to my husband's desk everything was in good condition. However th... もっと見る
企業が回答しました
We have moved with Grace a couple of times and found their services to be friendly, helpful and efficient. I wouldn't hesitate to recommend them or use their services in the future.
企業が回答しました
Maybe contact the customer earlier for up lift and drop off . But on the whole good service and wrapped well although some things can get damaged not the fault of removal company just in transit with... もっと見る
企業が回答しました
Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.
67-69 Toll Street, 4818, Mount St John, Qld, オーストラリア
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Grace Removals Group - Townsville からの回答
Appalling service. Appalling communications. Still waiting 6 weeks later for interstate shipment.

Grace Removals Group - Townsville からの回答
"Grace" acted with integrity and empathy taking me through a fast paced transition and rental relocation in a time of 0.5% rental vacancy rate.
By providing a flexible timeline Grace enabled me to relocate at short notice, without the risk of losing my possessions.
Kind, supportive workers worked with positive attitude to help me move and plan ahead.
Responsible time management ensured I was able to remain calm in a supportive environment.

Grace Removals Group - Townsville からの回答

Grace Removals Group - Townsville からの回答
The Communication, professionalism and cost were excellent. The guys doing the loading and unloading were courteous and friendly. The people in administration were also great and the price was competitive. I would recommend to all, to use these guys services.

Grace Removals Group - Townsville からの回答
Helpful in organising the removal and packing of my house to move interstate. The delivery of my items was prompt and the guys did a great job to unpack

Grace Removals Group - Townsville からの回答
Used Grace Removals twice, once for an interstate move and recently for a local move and couldn't be happier. They attend your property for a site visit and quote accurately for the full task and not on a hourly price.
Staff handle our personal belongings with care. Service from start to finish is excellent and very organised and professional.
The move on the day works seamlessly. A little on the expensive end but you know you are in GREAT hands and the move will be completed with full peace of mind and no damages.
Thank you once again to the Team at Grace Removals - we couldn't be happier with the move and thank you for your expertise

Grace Removals Group - Townsville からの回答
Dave in Townsville was quick to help us get organised and the team he sent out were very friendly and helpful.

Grace Removals Group - Townsville からの回答
Grace helped me relocate the contents of my one bedroom unit from Townsville to Adelaide. The entire process ran smoothly, despite the pandemic, and Grace were a pleasure to deal with. I would definitely use them again.

Grace Removals Group - Townsville からの回答
Everything was great from grace. From pick up to drop off everything went smoothly!

Grace Removals Group - Townsville からの回答
Friendly staff & workers, Grace are well organised starting from day one with my quote and the pick up was smooth and quick and drop off was also smooth and quick.
Nothing was damaged and the workers were very helpful with the placement of my furniture.
Thank you.

Grace Removals Group - Townsville からの回答
Nathan our Removalist IS a legend…he packed 2 containers and moved us from Magnetic Island and then 2 weeks later unpacked the containers into our new home….I highly recommend him…moving is stressful however Nathan made it feel like it was a walk in the park…and not one breakage

Grace Removals Group - Townsville からの回答
We did get quoted for our electric golf buggy but ended up towing it ourselves but got no discount

Grace Removals Group - Townsville からの回答
We always use Grace for all of our moves!
They have great teams and Nathan always works hard to make sure everything goes to plan!
Thank you
Nathan and Adrian

Grace Removals Group - Townsville からの回答
The price and service is great as I have had to use them twice this year.
I had to move from Canberra up to Townsville. Then after a couple months my situation changed then I had move down to Sydney.
They even arranged the transport for my 3 cats and having them looked after for a few days as I drove 2500KM+ to my new address.
All the staff are very friendly and professional taking great care of all my belongings with good customer service provided.
I was looking to hire a small truck and do it myself but that would have cost me 3 times as much for the hiring of one.
I would recommend Grace Removals Group to anybody for their moving needs.

Grace Removals Group - Townsville からの回答
We were very impressed with Nathan & Adrian their promptness, cheerfulness and professionalism and nothing was too much trouble.

Grace Removals Group - Townsville からの回答
Came out to inspect my stuff to determine packing volume.
Movers were professional and friendly. Move went as smoothly as might be hoped. Not the cheapest option, nor the most expensive.
Would use again.

Grace Removals Group - Townsville からの回答
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