Just an all around fantastic experience in my birthday/anniversary shopping with Grace Von. I'm a novice when it comes to today's fashion trends, and the sales staff did an absolutely awesome job. My... ãã£ãšèŠã
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Terrible company, customer service representative are rude and don't care. I will never use this company again and surprised that they are stilling business. Make sure you read everything carefully, t... ãã£ãšèŠã
I am so happy to have discovered Grace Von! I have discerning tastes and prefer unique items as opposed to mass produced. I have been wanting a particular item for some time and was able to have it cr... ãã£ãšèŠã
Hello! I made my purchase and I understand that it can take a while to ship. However, I am SUPER disappointed with Customer Service. I have tried calling, as well as e-mailing (twice) and still hav... ãã£ãšèŠã
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Moissanite engagement rings, wedding bands, and fine jewelry.
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Chicago, ç±³åœ
- info@gracevon.com
- gracevon.com
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Easy to order everything was done justâŠ
Easy to order everything was done just quickly great service
Worst customer service,worst shoppingâŠ
Worst customer service,worst shopping experience. Placed an order on December 14th on credit through lendfirm I still have not received my order still have not received any correspondence from Grace Von but now I have a negative on my credit score,I wouldn't do business with this place again if my life depends on it, I believe it is a scam.
Never got my item.
Very bad service this place offered
Very bad service this place offered, I didn't get my order it was canceled. I was going back in forth with them for about month and at the end the order was canceled.
Horrible service and company
Ring was very cloudy literally theâŠ
Ring was very cloudy literally the minute I opened my package. I sent an email and got a response that itâs normal and looks fine. Definitely wouldnât recommend.
My order was canceled
My order was canceled. It never even arrived and I wasn't given any info about it other than my order was canceled. After calling around for several days someone told me that my order was canceled due to me not paying my loan payment. I didn't pay the loan payment because I never received the ring or any info about it .
Sublime Custom Ring
My ring is beautiful, fits perfectly and I am complimented everywhere I go.
10/10 experience!
Beautiful packaging
Beautiful packaging, quick delivery.
Thank you Grace Von. My ring was absolutely gorgeous.
...Not a peep since purchase date... it's been 7 days
Hello!
I made my purchase and I understand that it can take a while to ship. However, I am SUPER disappointed with Customer Service. I have tried calling, as well as e-mailing (twice) and still have yet to receive a response with a simple ETA on my order since it has been 6 days since my order was placed and not a peep. However, I made my first payment and spoke with LendFirm to increase the shipping speed, as they mentioned.
Grace Von, please respond to let me know how to proceed. Thanks!
Placed my order on 5/20
Placed my order on 5/20, 27 days later its still processing. Company does not respond to emails or phones calls. SCAM
I didnât receive my ring so I didnâtâŠ
I didnât receive my ring so I didnât pay for it
Timing was fine but I could not updateâŠ
Timing was fine but I could not update order or return or exchange.
I ordered a necklace and bracelet forâŠ
I ordered a necklace and bracelet for myself. I had to give it to my 5 year old granddaughter cause it was too small for me
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