I was really happy with the whole process. The company was very helpful to deal with and happy to answer any questions I had, and to accommodate my specific requirements. Any issues that arose were d... もっと見る
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Jamie and Josh were a delight to have doing the installation. Very patient with us taking some time to understand the app. Can't take my eyes off it now and very annoyed with the clouds...
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From start to finish the process of fitting my solar panels, inverter and battery was supported by Grant Stores Limited. The survey was quick and easy. The installation was completed in one day by... もっと見る
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From Ben and team in sales to Martyn’s team of installers and electricians it was an excellent service. All courteous and approachable. Big thanks to Aidan for his patience and support with the App.... もっと見る
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企業情報
Grant Store Ltd (GSL) - Solar & ASHP Installer について
当該企業による記述
Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
Our Services
- Solar PV & Battery Storage – Harness solar energy for long-term savings.
- Air Source Heat Pumps – Reduce heating costs with renewable technology.
- Insulation & Heating – Improve efficiency with loft, solid wall, and room in roof insulation.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
連絡先
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, 英国
- 01942 918844
- info@grant-store.com
- grant-store.com
4.8
優良
1200件のレビュー
ネガティブなレビューの 40％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Grant solar, a reliable company
I was really happy with the whole process. The company was very helpful to deal with and happy to answer any questions I had, and to accommodate my specific requirements. Any issues that arose were dealt with to my satisfaction. The solar panels look great too!
2026年4月20日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thanks so much for your kind review—we really appreciate it! It’s great to hear you were happy with the whole process and found the team helpful and easy to deal with.
We’re especially glad we could answer your questions and accommodate what you needed, and that any issues were sorted to your satisfaction—that’s exactly what we aim for. And it’s a bonus that you’re pleased with how the panels look too!
Thanks again for choosing Grant Store Solar. If you ever need anything down the line, just give us a shout 😊
Sarah ~ GSL Aftercare Team
Reliable, and good service.
Rapid delivery, all work carried out with minimum mess and cleaned up afterwards. Reinstated the settings tweaked for maximum efficiency. Highly recommended.
2026年4月18日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your kind review! We’re really pleased to hear you found the service reliable and efficient, and that everything from delivery to clean-up met your expectations.
It’s great to know the system was set up and fine-tuned for maximum performance too. We appreciate the recommendation and are always here if you need anything further!
Sarah ~ GSL Aftercare Team
Jamie and Josh were a delight
Jamie and Josh were a delight to have doing the installation. Very patient with us taking some time to understand the app. Can't take my eyes off it now and very annoyed with the clouds...
2026年4月17日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thanks so much for the lovely feedback! We’re delighted to hear that Jamie and Josh made the installation such a positive experience and took the time to help you get comfortable with the app. We’ll be sure to pass your kind words on to them.
Great to hear you’re enjoying it so much already—happy viewing!
Sarah ~ GSL Aftercare Team
Air Source Heat pump Installation
I had Grant solar install an Air Source Heat Pump back in January. I’m really happy with the outcome the guys came up to Cumbria and installed the system with precision, efficiency and little to no mess. Chris the installation manager was brilliant, he kept us up to date with any issues and gave us great advice and solutions. since having the heat pump installed it has transformed our home into a lovely warm home and has knocked £100’s off our bills. We did have an issue with the hot water but I contacted the team and they were very quick to identify the issue and send some to resolve it. A special mention to John who came and inspected our system after installation. He talked through how to use the system and how to set it up to suit us. He showcased great knowledge and confidence in what he was doing. He also did a great job fixing our hot water system. In January, I had Grant Solar install an Air Source Heat Pump. I’m delighted with the result. The team arrived in Cumbria, installed the system with precision efficiency and minimal disruption. Chris, the installation manager, was fantastic. He kept us informed about any issues and offered excellent advice and solutions. Since installation, our home has transformed into a cosy warm haven and our bills have dropped by hundreds. We did encounter a hot water issue but the team quickly identified and resolved it. A special shout-out to John, who inspected our system after installation. He expertly demonstrated how to use and configure the system to suit our needs. His knowledge and confidence were evident. He also expertly fixed our hot water system.
2026年1月19日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your great feedback.
We’re really pleased to hear your Air Source Heat Pump installation went smoothly and has made such a positive difference to your home comfort and energy bills. It’s great to know Chris kept you well informed throughout and that John was able to support you after installation and resolve the hot water issue.
We appreciate you taking the time to share your experience, and we’re always here if you need any further support.
Sarah ~ GSL Aftercare Team
Excellent service
From Ben and team in sales to Martyn’s team of installers and electricians it was an excellent service. All courteous and approachable. Big thanks to Aidan for his patience and support with the App. Would highly recommend.
2026年4月7日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your wonderful review—it really means a lot to us.
We’re delighted to hear that you had such a positive experience with both our sales team and Martyn’s installers and electricians. It’s great to know that everyone came across as courteous and approachable, as that’s exactly the standard we strive for.
Your recommendation is truly appreciated, and we’re grateful you chose us. If you ever need anything further, we’re always here to help.
Sarah ~ GSL Aftercare Team
Very impressed!!
From start to finish the process of fitting my solar panels, inverter and battery was supported by Grant Stores Limited. The survey was quick and easy. The installation was completed in one day by competent and friendly staff and today I was visited by a representative to conduct the final audit of the system. I am now producing clean electricity and charging the battery, I should done this years ago!!
I would recommend Grant Stores Limited to fit your solar panels
2026年4月2日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you very much for your fantastic review and for sharing your experience with us!
We’re delighted to hear that everything—from the initial survey through to installation and final audit—went smoothly and efficiently. It’s great to know our team made the process quick, easy, and professional, and that the installation was completed in just one day by our friendly and competent staff.
Most importantly, we’re thrilled that you’re now generating clean electricity and making the most of your battery system—welcome to the world of renewable energy! It’s always rewarding to hear customers say they wish they’d made the switch sooner.
Your recommendation means a great deal to us, and we truly appreciate your trust in Grant Store Limited.
If you ever have any questions or need further support, please don’t hesitate to get in touch.
Sarah ~ GSL Aftercare Team
I had problems with the Foxcloud app
I had problems with the Foxcloud app, when it was upgraded without warning the reading on the app disappeared. I tried contacting Foxcloud via email but all I got is a Key number, several in fact and in reply to my message to them I got a reply in Spanish which was useless. Having contacted Grant Store I won't mention his name but he sent me an email with an attachment to watch a video and follow the instructions to get the app working properly. That failed. The next day I telephoned again and this time I got through to a lovely lady Katie Chee? She was so helpful, see talked me through the video again and the ask my to WhatsApp screenshots of what was happening, after several screenshots she said she would get back to me soon and she did, there was obviously an issue that needed someone to come out and fix. A week later three young men turned up and after the main Man scratching his head for a few minutes he found out that my address had disappeared on there list, so he promptly created the address again and it's working fine. A big faff but thanks to Katie and the rest of the team its sorted.
2026年3月7日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share your detailed feedback with us. We truly appreciate your patience and understanding throughout what sounds like a frustrating experience with the Foxcloud app upgrade.
We’re sorry to hear about the initial difficulties you faced, particularly with the lack of clear communication and the challenges in getting support through Foxcloud directly. We understand how inconvenient it must have been to lose access to your readings and not receive helpful responses.
That said, we’re very pleased to hear that your experience improved when you reached out to our team. It’s wonderful to know that Katie was able to support you so effectively—taking the time to guide you through the process, review your screenshots, and ensure the issue was followed up properly. We’ll be sure to pass on your kind words to her, as well as to the engineers who visited and resolved the issue on-site.
While we regret that it took a bit of a “faff” to get everything sorted, we’re delighted that your system is now working as it should. Your feedback is invaluable and helps us continue improving both our service and communication.
Sarah ~ GSL Aftercare Team
Staff are genuinely nice & helpful
Staff are genuinely nice & helpful. Easy to talk to & good, fast response to queries or issues. Want to specially mentioned Jamie the electrician, Ben Tucker in the office. Very helpful & patience to us, 2 pensioners with very little knowledge regarding solar energy
2026年3月25日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your kind and thoughtful review. We’re delighted to hear that you found our team friendly, approachable, and responsive to your queries.
A special thank you for mentioning Jamie and Ben—they will be very pleased to know their support made such a positive difference. We’re especially glad we could make the process clear and comfortable for you.
Your feedback truly means a lot to us.
Sarah ~ GSL Aftercare Team
Easy to get hold of and nothing too…all contractors were clean and tidy can't fault
Easy to get hold of and talk to, nothing too much trouble. All contractors clean and tidy and turned up at time they said they would.
Would recommend highly as a company
2026年3月24日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your kind feedback! We’re so pleased to hear you found our team easy to reach and that our contractors were punctual, clean, and professional throughout.
Your recommendation means a lot to us—thank you for your support!
Sarah ~ GSL Aftercare Team
Well organised and inclusive…
Well organised and inclusive installation with constant communication throughout
2026年3月13日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your wonderful feedback!
We’re really pleased to hear that you found the installation well organised and inclusive, and that our team maintained clear and consistent communication throughout. Providing a smooth, transparent experience is something we strive for, so it’s great to know this came across.
If you ever have any questions or need support in the future, please don’t hesitate to get in touch — we’re always here to help.
Sarah ~ GSL Aftercare Team
Installation was performed on time and…
Installation was performed on time and looks good. Jamie and Josh arrived at the specified time, were friendly, and explained clearly what was happening. Only difficulty was setting up the associted Foxcloud app, due to issues with the app server, not the installers.
2026年3月16日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that the installation was carried out on time and that everything is looking good.
It’s especially great to know that Jamie and Josh made a strong impression — arriving promptly, being friendly, and clearly explaining each step of the process. We’ll be sure to pass along your kind words to them.
We do appreciate your patience regarding the setup of the Foxcloud app. As you mentioned, this was due to server-side issues rather than the installation itself, but we understand how important a smooth setup is and are grateful for your understanding.
If you need any further assistance or have any questions moving forward, please don’t hesitate to reach out — we’re always here to help.
Sarah ~ GSL Aftercare Team
Clean tidy workmen
2026年3月3日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for taking the time to leave us a review! We’re delighted to hear that you found our workmen clean and tidy. Your feedback means a lot to our team, and we’ll be sure to pass on your kind words to them. We look forward to assisting you again in the future!
Sarah ~ GSL Aftercare Team
Our Installation
From start to finish, the process was smooth and professional. The team arrived on time, worked efficiently, and kept me informed at every stage. They explained how the system works making it easy to understand.
The installation itself is neat and tidy, with no mess left behind. Johnny, Sam and Spencer were our fabulous installation team.
Our scaffolders were also a fabulous team.
2026年3月2日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that your experience was smooth and professional from start to finish. It’s great to know that the team kept you informed throughout the process and took the time to clearly explain how the system works — we believe it’s important that every customer feels confident and comfortable with their installation.
We’re especially pleased to hear your kind words about Johnny, Sam, and Spencer. I’ll be sure to pass on your feedback to them, as they’ll be thrilled to know their hard work and professionalism made such a positive impression. It’s also fantastic to hear that our scaffolding team delivered the same high standard of service.
Thank you again for your feedback and for choosing us. If you ever need anything in the future, we’ll be more than happy to help.
Sarah ~ GSL Aftercare Team
Upgrade battery and inverter
Jamie and Leon arrived when they said they would, and did the work expected of them.
No issues with what they did
2026年3月7日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for sharing your experience! We’re delighted to hear that Jamie and Leon arrived on time and completed the work as expected. It’s always our goal to provide reliable service without any issues, and your feedback confirms that we’re meeting that standard. We truly appreciate you taking the time to leave this review and hope to assist you again in the future.
Sarah ~ GSL Aftercare Team
5 Star work and installation from GSL
5 Star work from the scaffolders, roof lads who went the extra mile to fit more panels and installation from Jamie, Josh and Leon in Hale Village, really tidy. The rest of the team Ben, Matt, Tess and Lewis made the process really straightforward too.
2026年2月20日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your fantastic 5-star feedback. We’re thrilled to hear that every part of the process, from the scaffolders and roof team to the installation by Jamie, Josh, and Leon exceeded your expectations. It’s great to know they went the extra mile and left everything so tidy.
We’ll also make sure Ben, Matt, Tess, and Lewis see your kind words — it’s wonderful to hear that the wider GSL team helped make the process straightforward and stress-free for you.
Thank you again for choosing GSL. We really appreciate you taking the time to share your experience.
Sarah ~ GSL Aftercare Team
Solar panel install.
Really happy with the products and install. I was kept up to date throughout the process. The installers were really nice and friendly and went out of their way to tidy the house.
2026年3月6日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your kind words. We’re delighted to hear that you’re happy with both the products and the installation. Keeping our customers informed throughout the process is very important to us, so it’s great to know that you felt well updated.
We’ll also pass on your praise to our installers — it’s wonderful to hear they made a positive impression and went the extra mile to leave your home tidy. Feedback like yours really motivates the whole GSL team to continue delivering excellent service.
Thank you again for choosing GSL. We’re always here if you need anything in the future.
Sarah ~ GSL Aftercare Team
Very good service at all levels
Very good service at all levels. Well explained quotation process and final quality check of all work done by their contractors. Only niggle is scaffolders did not return for 10 days but when I chased they were sent that day
2026年3月5日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for taking the time to leave such a positive review. We're really pleased to hear that you found the service strong at every stage, from the clearly explained quotation process through to the final quality checks carried out on the work.
Ensuring everything is transparent and completed to a high standard is something we work very hard to maintain, so it’s great to know that came through in your experience.
It’s fantastic to hear that the overall process met your expectations and that you were happy with the final result delivered by our contractors. Feedback like yours means a lot to the team and helps reinforce the standards we aim to deliver on every project.
Thank you again for choosing GSL and for sharing your experience. If we can ever assist you again in the future, we’d be more than happy to help.
Sarah ~ GSL Aftercare Team
Great service!
Jamie, Josh and Leon fitted an additional battery and linked it up to our existing battery. They did a very tidy job, neatly fitting the battery alongside our other battery. The job was done quickly and efficiently and the new battery was linked up to my app remotely so that I didn't need to do anything. Thanks for a great job and we are already reaping the benefits of the additional storage capacity.
2026年3月2日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your wonderful feedback. We’re delighted to hear that Jamie, Josh, and Leon completed the installation neatly and efficiently, and that everything was seamlessly linked to your app without any hassle.
It’s great to know you’re already benefiting from the additional storage capacity. We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.
Sarah ~ GSL Aftercare Team
All connencted and up and running…
All connencted and up and running thanks to Jamie and Josh today. Really friendly and professional, punctual, clean and tidy and took time to explain the system and the app. Couldn't ask for more. Same for the lads who installed the panels at an earlier visit.
2026年2月25日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your kind words! We’re thrilled Jamie and Josh made the setup smooth and easy, and that the earlier panel installation team left a great impression too. We really appreciate you highlighting their professionalism and friendly service.
Sarah ~ GSL Aftercare Team
All work completed on agreed schedule…
All work completed on agreed schedule and minimal disruption. Installers were friendly, polite and considerate, leaving no mess inside or outside of property.
2026年2月20日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your wonderful feedback. We’re delighted to hear the work was completed on schedule with minimal disruption and that our installers were friendly, polite, and considerate throughout.
Leaving your property clean and tidy is just as important to us as the quality of the installation itself, so it’s great to know this met your expectations.
We truly appreciate you choosing GSL and look forward to assisting you again in the future.
Sarah ~ GSL Aftercare Team
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