From initial enquiry to full completion, this company is brilliant. They were helpful, explained everything in simple terms that even I could understand! Jamie and Josh were efficient hard-working po... もっと見る
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I had Grant Store install an air source heat pump, solar panels and batteries (call me Greta) earlier this year. Grant Store made multiple amendments to the quotes and were able to offer adv... もっと見る
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After the very competent and friendly survey by Dan and agreeing to a competitive pricing with Deane, I had my Worcester Bosch ASHP installation last month in August. The installers arrived early at... もっと見る
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This is my second review for Grant Store as they organised the installation of our solar panel and battery system earlier this year. We were so happy with this that were returned for installation... もっと見る
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企業情報
Grant Store Ltd (GSL) - Solar & ASHP Installer について
当該企業による記述
Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
Our Services
- Solar PV & Battery Storage – Harness solar energy for long-term savings.
- Air Source Heat Pumps – Reduce heating costs with renewable technology.
- Insulation & Heating – Improve efficiency with loft, solid wall, and room in roof insulation.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
連絡先
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, 英国
- 01942 918844
- info@grant-store.com
- grant-store.com
4.7
優良
1228件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 40％に回答しています
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Clean tidy workmen
2026年3月3日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for taking the time to leave us a review! We’re delighted to hear that you found our workmen clean and tidy. Your feedback means a lot to our team, and we’ll be sure to pass on your kind words to them. We look forward to assisting you again in the future!
Sarah ~ GSL Aftercare Team
Our Installation
From start to finish, the process was smooth and professional. The team arrived on time, worked efficiently, and kept me informed at every stage. They explained how the system works making it easy to understand.
The installation itself is neat and tidy, with no mess left behind. Johnny, Sam and Spencer were our fabulous installation team.
Our scaffolders were also a fabulous team.
2026年3月2日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that your experience was smooth and professional from start to finish. It’s great to know that the team kept you informed throughout the process and took the time to clearly explain how the system works — we believe it’s important that every customer feels confident and comfortable with their installation.
We’re especially pleased to hear your kind words about Johnny, Sam, and Spencer. I’ll be sure to pass on your feedback to them, as they’ll be thrilled to know their hard work and professionalism made such a positive impression. It’s also fantastic to hear that our scaffolding team delivered the same high standard of service.
Thank you again for your feedback and for choosing us. If you ever need anything in the future, we’ll be more than happy to help.
Sarah ~ GSL Aftercare Team
Upgrade battery and inverter
Jamie and Leon arrived when they said they would, and did the work expected of them.
No issues with what they did
2026年3月7日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for sharing your experience! We’re delighted to hear that Jamie and Leon arrived on time and completed the work as expected. It’s always our goal to provide reliable service without any issues, and your feedback confirms that we’re meeting that standard. We truly appreciate you taking the time to leave this review and hope to assist you again in the future.
Sarah ~ GSL Aftercare Team
5 Star work and installation from GSL
5 Star work from the scaffolders, roof lads who went the extra mile to fit more panels and installation from Jamie, Josh and Leon in Hale Village, really tidy. The rest of the team Ben, Matt, Tess and Lewis made the process really straightforward too.
2026年2月20日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your fantastic 5-star feedback. We’re thrilled to hear that every part of the process, from the scaffolders and roof team to the installation by Jamie, Josh, and Leon exceeded your expectations. It’s great to know they went the extra mile and left everything so tidy.
We’ll also make sure Ben, Matt, Tess, and Lewis see your kind words — it’s wonderful to hear that the wider GSL team helped make the process straightforward and stress-free for you.
Thank you again for choosing GSL. We really appreciate you taking the time to share your experience.
Sarah ~ GSL Aftercare Team
Solar panel install.
Really happy with the products and install. I was kept up to date throughout the process. The installers were really nice and friendly and went out of their way to tidy the house.
2026年3月6日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your kind words. We’re delighted to hear that you’re happy with both the products and the installation. Keeping our customers informed throughout the process is very important to us, so it’s great to know that you felt well updated.
We’ll also pass on your praise to our installers — it’s wonderful to hear they made a positive impression and went the extra mile to leave your home tidy. Feedback like yours really motivates the whole GSL team to continue delivering excellent service.
Thank you again for choosing GSL. We’re always here if you need anything in the future.
Sarah ~ GSL Aftercare Team
Very good service at all levels
Very good service at all levels. Well explained quotation process and final quality check of all work done by their contractors. Only niggle is scaffolders did not return for 10 days but when I chased they were sent that day
2026年3月5日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for taking the time to leave such a positive review. We're really pleased to hear that you found the service strong at every stage, from the clearly explained quotation process through to the final quality checks carried out on the work.
Ensuring everything is transparent and completed to a high standard is something we work very hard to maintain, so it’s great to know that came through in your experience.
It’s fantastic to hear that the overall process met your expectations and that you were happy with the final result delivered by our contractors. Feedback like yours means a lot to the team and helps reinforce the standards we aim to deliver on every project.
Thank you again for choosing GSL and for sharing your experience. If we can ever assist you again in the future, we’d be more than happy to help.
Sarah ~ GSL Aftercare Team
Great service!
Jamie, Josh and Leon fitted an additional battery and linked it up to our existing battery. They did a very tidy job, neatly fitting the battery alongside our other battery. The job was done quickly and efficiently and the new battery was linked up to my app remotely so that I didn't need to do anything. Thanks for a great job and we are already reaping the benefits of the additional storage capacity.
2026年3月2日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your wonderful feedback. We’re delighted to hear that Jamie, Josh, and Leon completed the installation neatly and efficiently, and that everything was seamlessly linked to your app without any hassle.
It’s great to know you’re already benefiting from the additional storage capacity. We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.
Sarah ~ GSL Aftercare Team
All connencted and up and running…
All connencted and up and running thanks to Jamie and Josh today. Really friendly and professional, punctual, clean and tidy and took time to explain the system and the app. Couldn't ask for more. Same for the lads who installed the panels at an earlier visit.
2026年2月25日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your kind words! We’re thrilled Jamie and Josh made the setup smooth and easy, and that the earlier panel installation team left a great impression too. We really appreciate you highlighting their professionalism and friendly service.
Sarah ~ GSL Aftercare Team
All work completed on agreed schedule…
All work completed on agreed schedule and minimal disruption. Installers were friendly, polite and considerate, leaving no mess inside or outside of property.
2026年2月20日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your wonderful feedback. We’re delighted to hear the work was completed on schedule with minimal disruption and that our installers were friendly, polite, and considerate throughout.
Leaving your property clean and tidy is just as important to us as the quality of the installation itself, so it’s great to know this met your expectations.
We truly appreciate you choosing GSL and look forward to assisting you again in the future.
Sarah ~ GSL Aftercare Team
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you very much for your kind words and for taking the time to share your experience with GSL. We’re delighted to hear that you found our service excellent from start to finish.
At GSL, we are committed to delivering a smooth, efficient, and supportive experience at every stage, so it’s incredibly rewarding to know we met your expectations. Feedback like yours truly motivates our team to continue striving for excellence in everything we do.
If there’s ever anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.
Sarah ~ GSL Aftercare Team
Polite, professional and friendly
Jamie, Leon and Josh all turned up on time. They where polite, friendly and professional. Unfortunately the equipment couldn't be placed as agreed with the surveyor due to a lack of space. They did a really good job, no mess left and no time wasting. Helpful with the app etc.
2026年2月18日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share your experience. We’re delighted to hear that Jamie, Leon, and Josh arrived on time and provided a polite, friendly, and professional service. While it’s unfortunate that the equipment couldn’t be placed exactly as planned, we’re glad our team handled everything efficiently, left no mess, and assisted you with the app.
We really appreciate your kind words and your recognition of our team’s efforts. Your feedback motivates us to continue delivering the best possible service to all our customers.
Thank you again for choosing us!
Sarah ~ GSL Aftercare Team
Grant Store Solar Ltd
Experienced company in provision of solar panels and able to offer good advice eg on size of batteries, storage location etc.
Very friendly tradespeople / installation teams including Jamie, Josh and Leon.
The one area I would suggest for improvement is more proactive communication telling people when things are happening. It did start to feel like I was having to chase things myself in order to ensure that somebody was at home for various bits of the installation
2026年2月13日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that you found our team knowledgeable and able to provide helpful advice on battery sizes, storage, and other solar panel considerations. We’ll be sure to pass on your kind words to Jamie, Josh, and Leon—they’ll be thrilled to know their friendliness and professionalism made a positive impression.
We also truly appreciate your constructive feedback regarding communication. We understand how important it is for our customers to feel informed at every stage of the installation, and we’re actively working on improving our proactive updates so that no one feels they have to chase information themselves.
Your insights help us continue to refine our service, and we’re grateful for your support. Thank you again for choosing us for your solar panel installation!
Sarah ~ GSL Aftercare Team
Quick and efficient installation
2026年2月6日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for taking the time to share your experience! We’re thrilled to hear that you found our installation service quick and efficient. Our team works hard to ensure every step is smooth and hassle-free, and your feedback truly motivates us to keep delivering top-notch service.
We appreciate your support and hope to assist you again in the future!
Sarah ~ GSL Aftercare Team
So glad Grant Store fitted my solar…
So glad Grant Store fitted my solar package, everyone was professional, curtious and informative. From Ronnie who did the survey, the scaffolding guys and the guys installing the panels, who were so quick and quiet, I didn't get their names and the electricians Jamie, Leon and Josh, all did a very professional job and explained everything, finally Tessa who kept me fully informed from the very beginning even making sure I got my handover pack quite quickly. They all made it a pleasant experience, something that I was initially dreading. I'm very happy with everything, thanks everyone.
2026年1月13日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted to hear how pleased you are with your solar installation and the service you received from start to finish.
It’s fantastic to know that Ronnie, our scaffolding team, the panel installers, and our electricians — Jamie, Leon, and Josh — all made such a positive impression. We’re especially pleased that you felt everything was handled professionally, courteously, and clearly explained throughout. We’ll also be sure to pass your kind words on to Tessa — she’ll be thrilled to hear that keeping you informed and ensuring you received your handover pack promptly made a difference.
We understand that installing solar can feel a little daunting at first, so it means a great deal to us that the team turned that initial dread into a pleasant and smooth experience. That’s exactly the standard we aim for.
Thank you again for your trust in Grant Store and for your generous feedback. If you ever need anything in the future, we’re always here to help.
Sarah ~ GSL Aftercare Team
You get what you pay for
Initial discussion for quoting was great, but then what do you expect? They want your money…
After confirming install dates, the scaffolders decided to erect the scaffolding at the house across the road, causing me to get a phone call about an irate neighbour, after I’d been told I didn't need to be home. Luckily I hadn’t gone straight out so I was able to rectify the situation.
An installer was left by himself for the first two days, not entirely convinced he was actually fully qualified. Then part way through the install he declared that the scaffolding was unsafe!! The guy left on day two saying he would call that evening to confirm when he’d be back to complete. He never rang.
Took multiple calls and asking to speak to managers to get them to give me a date for coming back to finish the job.
They came back a week later and granted, they finished the install. But it is now two weeks on and I still haven’t received my handover pack despite chasing. I’ve just been fobbed off with a certificate issue and no indication of when they will provide it. Unfortunately, as a conscientious person, I paid the invoice in full by the 3 day deadline. Oh and I had to follow that up too, as they sent it out initially ‘on the wrong template’ so I had no way of actually paying it.
It also took over a week to get the scaffolding removed at the end of the job. Now that it has been removed and I can get my car back on my driveway to my charging port, I have found that my car charger no longer has any power.
I would be very wary of using Grant Store for Solar PV or battery installations. They might well be cheap but remember the age old adage, you get what you pay for!
2026年1月21日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for sharing your feedback. We’re very sorry for the issues you experienced during your installation and understand how frustrating this must have been. We appreciate your patience while our team has been working to resolve these matters.
We’d like to reassure you that our solar team has been actively working on your Handover Pack. The pack was prepared the day after your installation, and the rest has been sent to you today. You will have your EIC and Building Control certificates by the end of this week.
Your DNO confirmation is still pending, as this process is managed entirely by the DNO and is outside of our control and unfortunately ,this is something we cannot expedite, but we will send the confirmation to you as soon as it is received by ourselves.
We have been advised by the installer that he has made contact with you and that an appointment will be taking place tomorrow to look at your EV Charger.
We also apologise for the confusion with the scaffolding, the communication challenges during the install, and the delays in completing the job. The conduct of our installation team has been reviewed to ensure these issues don’t happen again. As noted in your signed agreement, scaffolding can be removed up to two weeks after installation.
We value your feedback, and we hope to restore your confidence in Grant Store.
Sarah ~ GSL Aftercare Team
Installed a 2nd battery - like clockwork
Installed a 2nd battery. Whole process took only about an hour and integrated seamlessly with the existing app. Now provides enough charge capacity for a full days storage and overnight charging. Very polite and helpful installers - they cleared up everything and left within an hour after checking everything was working. Equipment is very high quality and the apps provided a huge amount of information.
2026年1月30日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for sharing your experience! We’re delighted to hear that the installation of your second battery was smooth and efficient, and that it integrated seamlessly with your existing setup. It’s great to know that our installers were polite, helpful, and left everything neat and tidy after ensuring everything was working perfectly.
We’re also thrilled that you’re enjoying the high-quality equipment and the detailed insights provided by our apps—it’s fantastic to hear it’s making a real difference to your energy management. Your feedback means a lot to our team and motivates us to continue delivering excellent service.
Thank you again for choosing GSL!
Sarah ~ GSL Aftercare Team
A very positive experience
All aspects of the survey and installation stages were good.
Comms from GSL office based team was particularly good around the install dates and arrangements.
All of the operatives who visited the premises were friendly and courteous.
Big shout out to electrical manager Anthony, surveyor Ronnie and electricians Josh, Jamie and Leon who all listened to what I wanted and planned and delivered a tidy installation.
2026年2月3日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share your experience! We’re thrilled to hear that every stage—from survey to installation—met your expectations. It’s wonderful to know that our office team kept you well-informed and that our operatives made a positive impression with their professionalism and friendliness.
We’ll be sure to pass on your kind words to Anthony, Ronnie, Josh, Jamie, and Leon—they’ll be delighted to hear that their hard work and attention to detail made such a difference. Your feedback is greatly appreciated and motivates our team to continue delivering the best service possible.
Thank you again for choosing GSL!
Sarah ~ GSL Aftercare Team
I was kept updated throughout the…
I was kept updated throughout the process. Installation went smoothly and tidily by Jamie, Leon and Josh. A issue with the inverter the following day was fixed quickly.
2026年1月22日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for taking the time to share your feedback ⭐
We’re really pleased to hear that you were kept well informed throughout the process and that the installation was completed smoothly and tidily by Jamie, Leon, and Josh. We’ll be sure to pass on your kind words to them.
We also appreciate your understanding regarding the inverter issue and are glad it was resolved quickly by the team. Ensuring prompt support and a high standard of service is very important to us.
Thank you again for choosing Grant Store Ltd. If you need any further assistance in the future, please don’t hesitate to get in touch.
Sarah ~ GSL Aftercare Team
Excellent company
The experience was excellent, from the survey to erecting the scaffold , fitting the solar panels and batteries. The team advised me at every step of the process and explained the system operation to me. The staff are friendly and helpful.
2026年2月3日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you very much for your excellent review ⭐
We’re delighted to hear that you had such a positive experience throughout the entire process — from the initial survey and scaffolding through to the installation of the solar panels and batteries. It’s great to know the team kept you well informed at every stage and took the time to clearly explain how the system operates.
Your kind comments about our friendly and helpful staff are truly appreciated and will be shared with the team. Feedback like this means a great deal to us and reinforces our commitment to delivering a smooth, professional service.
Thank you again for choosing Grant Store Ltd. If you ever need any support or advice in the future, we’re always here to help.
Sarah ~ GSL Aftercare Team
Review
Hi my name is Michael.on the 23 Jan 2026 I had full central heating installed the team from grant store arrived bang on time.the team (Martin.garry.and kiaa) where absolutely brilliant and informed me through evry thing they did.these guys are 100% professional.they were quick and clean.if people want a team like these guys then don't hesitate.get in touch with grant store Ltd the work was completed in a day.the election came a few days later to complete the installation. I didn't know his name but he was also brilliant.its impossible for me to fault gsl.thanks again guys.
2026年1月23日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you very much for taking the time to leave such a detailed and positive review ⭐
We’re absolutely delighted to hear how happy you are with your new central heating installation and that the team arrived on time and kept you informed throughout the process. The team will be thrilled to know their professionalism, cleanliness, and efficiency made such a great impression.
It’s also great to hear that the follow-up visit to complete the installation went just as smoothly. We truly appreciate your recommendation and your trust in Grant Store Ltd.
On behalf of everyone at GSL, thank you again for choosing us and for your support. If you ever need anything in the future, please don’t hesitate to get in touch.
Sarah ~ GSL Aftercare Team
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