From initial enquiry to full completion, this company is brilliant. They were helpful, explained everything in simple terms that even I could understand! Jamie and Josh were efficient hard-working po... もっと見る
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I had Grant Store install an air source heat pump, solar panels and batteries (call me Greta) earlier this year. Grant Store made multiple amendments to the quotes and were able to offer adv... もっと見る
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After the very competent and friendly survey by Dan and agreeing to a competitive pricing with Deane, I had my Worcester Bosch ASHP installation last month in August. The installers arrived early at... もっと見る
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This is my second review for Grant Store as they organised the installation of our solar panel and battery system earlier this year. We were so happy with this that were returned for installation... もっと見る
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企業情報
Grant Store Ltd (GSL) - Solar & ASHP Installer について
当該企業による記述
Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
Our Services
- Solar PV & Battery Storage – Harness solar energy for long-term savings.
- Air Source Heat Pumps – Reduce heating costs with renewable technology.
- Insulation & Heating – Improve efficiency with loft, solid wall, and room in roof insulation.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
連絡先
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, 英国
- 01942 918844
- info@grant-store.com
- grant-store.com
4.7
優良
1228件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 40％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dealing with this company has been an…
Dealing with this company has been an absolute pleasure from start to finish every step has been so easy from the quality craftsmanship to the aftercare I couldn't be happier with the service I've had they turn up when they say they will and do what they say they will do even wining over my dog when I was out of the property once again thank you GSL
2025年12月8日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with GSL was smooth from start to finish and that our team delivered on both quality and service.
It’s great to know we even won over your dog—what a compliment! Your kind words mean a lot to us, and we truly appreciate you taking the time to share them.
Sarah ~ GSL Aftercare Team
Great experience having our home…
Great experience having our home measured by David Joyce, full of information, no question was too silly to ask, overall great service
2025年12月8日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for sharing your experience! We’re thrilled to hear that David made your home measurement process informative and enjoyable, and that no question felt too small. Providing great service is our top priority, and we’re so glad it showed. We appreciate your kind words!
Sarah ~ GSL Aftercare Team
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your kind feedback! We’re glad to hear our team was helpful and took the time to explain everything in detail. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Sarah ~ GSL Aftercare Team
I wish all companies were this good.
They were fast and efficient, they kept me informed about progress and their staff were polite and friendly.
2025年12月1日
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your kind words! We’re thrilled to hear that you found our team fast, efficient, and friendly. Keeping our customers informed is very important to us, and we’re glad it made a positive difference for you. We look forward to serving you again!
Sarah ~ GSL Aftercare Team
A good result
A smooth process from start to finish apart from a small issue which was quickly rectified
We have a lovely warm house now, thank you so much.
2025年10月1日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your feedback! We’re delighted to hear that you now have a lovely, warm home. We’re glad the small issue was quickly resolved and appreciate your patience. Your kind words mean a lot to our team!
Sarah ~ GSL Aftercare Team
David Joyce from Grant stores ( Technical Survey)
David Joyce come to my house today to carry out a Technical Survey , he was very professional in his job , he answered all my questions and he went through each part, boiler , radiators and the hive . He was very experienced in the heating system . Would recommend him highly
2025年12月1日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your kind words! We’re delighted to hear that David provided such a thorough and professional technical survey, taking the time to explain your boiler, radiators, and Hive system. It’s great to know his expertise gave you confidence, and we really appreciate your recommendation!
Sarah ~ GSL Aftercare Team
Central Heating Survey
David Joyce came to survey our property for central heating. He was friendly, professional and courteous.
He explained all the options available to us and made sure we were happy with the choices we made. Overall we were very pleased with the service he provided.
2025年12月1日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for sharing your experience! We’re delighted to hear that David provided a friendly, professional, and thorough service during your central heating survey. It’s great to know he took the time to explain all the options and ensure you were happy with your choices. Your feedback means a lot, and we’re thrilled you were pleased with the service!
Sarah ~ GSL Aftercare Team
GSL Review
Today we had a visit from Matt Cunningham from Grant Store Ltd for a roof survey in preparation for installing solar panels, and we couldn’t be more impressed with his service. From start to finish, Matt was professional, knowledgeable, and thorough. He took the time to carefully assess our roof, explaining every step of the process in detail and answering all of our questions with patience and clarity.
What really stood out was Matt’s attention to detail. He went above and beyond to ensure that the installation would be as clean, and efficient as possible, providing valuable insights into how we could maximize energy production. His expertise in solar energy and the installation process gave us great confidence in moving forward with the project.
We really appreciated how he took the time to tailor his advice to our specific needs and roof type, ensuring We’d get the best possible results.
2025年12月1日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your wonderful review! We’re thrilled to hear that Matt provided such a thorough and professional service during your roof survey. It’s fantastic to know that his attention to detail and expertise gave you confidence in moving forward with your solar installation.
We pride ourselves on tailoring our advice to each customer’s unique needs, and it’s great to hear that Matt was able to make the process clear, efficient, and informative for you. Your kind words mean a lot to the team, and we look forward to helping you achieve the best results with your solar project!
Sarah ~ GSL Aftercare Team
Matt came to measure up for solar…
Matt came to measure up for solar panels and explained everything he was doing and what would happen next. Pleasure to have in my house and would recommend straight away.
2025年11月28日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for sharing your positive experience. We’re delighted to hear that Matt provided such a clear, informative, and reassuring survey for your solar panels. It’s wonderful to know he made the process easy to understand and that you felt comfortable having him in your home.
Your willingness to recommend us straight away means a great deal. If you need anything further as the process continues, we’re always here to help.
Sarah ~ GSL Aftercare Team
Great Team
Can't praise this team highly enough, from start to finish they did their various parts of the project in a professional manner, keeping myself and my wife informed of every move. A special mention must go to the heating engineers who's work and attention to detail was exceptional.
Thanks from Paul and Joan McAleese
2025年11月27日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you both for taking the time to share such a wonderful review. We’re truly delighted to hear that every stage of your project was handled professionally and that you felt well-informed throughout the entire process. Clear communication is something we take great pride in, and it’s rewarding to know it made a difference.
We’re especially pleased that our heating engineers stood out with their exceptional workmanship and attention to detail—they’ll be thrilled to receive your kind words.
Thank you again for your trust and appreciation. If there’s anything you need in the future, we’re always here to help.
Sarah ~ GSL Aftercare Team
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your kind review! We’re delighted to hear that our team was helpful! Your recommendation means a lot to us, and we’re thrilled you’re happy with the work completed.
Sarah ~ GSL Aftercare Team
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your kind words! We’re delighted to hear that you found our team pleasant and our service quick. Providing a smooth and positive experience is something we always strive for.
If you ever need anything further, we’re here to help.
Sarah ~ GSL Aftercare Team
Matt Cunnungham came and done a survey…
Matt Cunnungham came and done a survey for silar panels.
He is definately a people person and very professional, everything was clearly explained ,made me feel at ease with the questions i asked.if i could scoremore i would
Thanks Matt
From Mrs S Dicken
2025年11月26日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share your lovely feedback. We’re delighted to hear that your survey experience with Matt Cunningham was so positive. Matt will be thrilled to know that his professionalism, clear explanations, and friendly approach helped you feel fully at ease throughout the process.
Your kind words and willingness to score even higher mean a great deal to us. Thank you once again for your trust and for recognising Matt’s efforts.
Sarah ~ GSL Aftercare Team
We have just had our solar panels…
We have just had our solar panels installed and i just want to pass on how impressed we were with their team, particularly Martin and Aiden, so polite, so clean and very efficient, they just got on with the job in horrible cold conditions. They finished the job , explained everything very clearly to me and cleaned up after themselves, I can't say enough about them, thank you ,the customer service is also excellent with queries being answered very quickly and efficiently, absolutely nothing bad to say about the whole process from start to finish, highly recommended 👌
2025年11月20日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for sharing such a wonderful review. We’re truly delighted to hear about your positive experience with the installation of your solar panels. Martin and Aiden will be thrilled to know their professionalism, efficiency, and dedication—especially while working in such cold conditions—made such a strong impression.
It’s great to hear that everything was clearly explained and that the team left your home spotless. Providing a smooth, informative, and courteous experience from start to finish is exactly what we aim for, and your feedback reinforces that commitment.
We’re equally pleased that our customer service team was able to support you quickly and efficiently throughout the process.
Thank you again for your kind words and for highly recommending us. If you ever need anything in the future, we’re always here to help.
Sarah ~ GSL Aftercare Team
The gent who came to survey my property…
The gent who came to survey my property (David Joyce) was a absolute gent...very knowledgeable..and explained the ins and outs perfectly.....would recommend 100%...
2025年11月25日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share your kind words. We're delighted to hear that David provided such a knowledgeable and courteous experience during your property survey. It’s wonderful to know he was able to clearly walk you through every detail and leave such a positive impression.
We truly appreciate your 100% recommendation — it means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out.
Sarah ~ GSL Aftercare Team
Very poor after sales service
Very poor after sales service.
Wait 3months and In the end had to go to the manufacturer myself to get the heater sorted
Would not recommend this company
2025年4月7日
自発的なレビュー
Excellent Service
The first time we’ve had a problem with our new heat pump system. After contacting GSL we had an immediate response and an engineer Dan Hartley was with us the following morning within the time scale we were promised. The issue was simple and Dan rectified it straight away. He explained how we could avoid the issue in future and answered all our questions. Thank you so much.
2025年11月20日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share your experience with us. We're delighted to hear that, even though you encountered an issue with your new heat pump system, our team was able to support you quickly and effectively.
It’s wonderful to know that Dan was able to visit promptly, resolve the problem straight away, and provide clear guidance to help prevent it in the future. We’re proud to have engineers like Dan who prioritise both professionalism and customer care.
If you ever need anything else or have further questions, please don’t hesitate to get in touch. We’re always here to help.
Thank you again for your kind words.
Sarah ~ GSL Aftercare Team
GSL, Solar and Heat pump, installation. Kidderminster.
GSL, completed a solar and heat pump installation at my property. The process was undertaken, professionally and efficiently.
The installation engineers for both systems were friendly polite and undertook a well coordinated and executed installation, leaving the property clean and tidy.
The installation crews included Kieran, Elliot& TJ on the heating installation with Ash and Keon on the Electrical.
I am very happy with my decision to appoint GSL.
2025年5月15日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for taking the time to share your feedback. We’re delighted to hear that your solar and heat pump installation went smoothly and that you found the process professional and efficient.
It’s great to know that Kieran, Elliot, TJ, Ash, and Leon made such a positive impression. We’ll be sure to pass on your kind words to the team — they’ll really appreciate it.
We’re thrilled that you’re happy with your decision to choose GSL, and we’re grateful for the trust you’ve placed in us. If you ever need anything in the future, please don’t hesitate to get in touch.
Thank you again for your support!
Sarah ~ GSL Aftercare Team
Air to water heat pump system
From start to finish, everyone who we dealt with from this company were polite, efficient and mindful of our needs.
The plumbers and electricians worked tirelessly and made sure that everything was left clean and tidy. We couldn't have wished for a better crew of workmen.
Our whole experience with this company has been positive and we would highly recommend.
2025年10月22日
自発的なレビュー
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that our team was polite, efficient, and attentive to your needs throughout the entire process. We’ll be sure to pass on your kind words to our plumbers and electricians—they’ll be thrilled to know their hard work and attention to detail were appreciated. Your recommendation means a lot to us!
Sarah ~ GSL Aftercare Team
Grant Store Ltd (GSL) - Solar & ASHP Installer からの回答
Thank you for your review! We’re glad to hear you felt well-informed throughout the process and that our contractors delivered a great job. Your feedback is much appreciated!
Sarah ~ GSL Aftercare Team
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