Gravity Co レビュー 80

Lived in the Camden Town property for 18M, and absolutely enjoyed my experience. All functions including heating, water, electricity, etc work perfectly throughout my stay. My experience with the team is also pleasant - they are responsive, dependable, and fair in resolving any problems / issues.
Would highly recommend Gravity Property for those who are looking for hassle-free place to stay.

Gravity Co-Living in Notting Hill is a pretty awesome spot if you’re looking for a mix of community and location. The team, specifically Alice and Wunmi, goes all out with community events, making it easy to meet people and feel more at home even if you know no one. The vibe in the building is friendly and, with the right people, quite social, which is a big plus.

The location couldn’t be better—Notting Hill has everything: great transport, cute cafes, and plenty to explore. This building is one of Gravity’s newer ones, so some bits still felt like they’re being fine-tuned. But honestly, the team has been quick and helpful whenever any issues pop up, so no big complaints there.

One thing to keep in mind—it’s VERY close to the Notting Hill Carnival route. If you’re into that buzz and energy, you’ll love it. But if you’re not, well… you might want to plan an escape that weekend!

My experience at Gravity was really good - I found there a community of professionals that did resonate a lot and with whom I shared some evening plans and built a friendship. This was critical to my wellbeing and settlement in London over the first 18 months in the City. From that time I draw friendships and often when Gravity organise events I show up as the crowd seems to be well curated and the staff is really friendly and welcoming be it a music event, a dinner, etc.

The property I stayed in was quite small so the community and each member's collaboration was very important. I was lucky that I did share my time there with amazing people and everyone added to the mix something positive. The rooms are smaller than I was used to in Portugal, but I got used to it quickly and in my experience any maintenance request was fast attended.

Really enjoyed and I would definitely recommend for any newcomers to London, at least for the first year.

Do not move to this place, it’s an absolute shit show.
From cleaning issues, broken boilers and heating, lies from the agency saying they’ve fixed stuff they haven’t, emails and phone calls being ignored while we freeze to death. A ridiculous place. Don’t waste your money, please.

*update 22.01.2025: you seem to reply very quickly to reviews online for an organisation who regularly does not address tenants concerns. (Also, providing access to another room, in ANOTHER building, is not an acceptable solution for someone paying £1400 for an en-suite room that has no access to water, shower and toilet in the room she’s paying for)

I came to flat 49 at Gravity West Court to discover it was infested with drain flies some of which were presumably dead as shown in the photos the rest flying around the room. I did not stay for even one night because I was afraid I might get a disease despite paying £2,448.38 in advance. I tried to terminate my contract but Gravity passed me around 3 different email addresses and want to squeeze more money out of me. Management is terrible, they told me I would be placed in a flat not close to the laundry room but they completely ignored me and placed me at flat 49 which is opposite the laundry room. They want me to pay £990 as a termination fee before returning my deposit. It seems they do not want to return my deposit. They even wanted me to pay £160 as a cleaning fee for a room I did not even use. I guess I’m not getting a refund despite other people getting one. Do not be fooled by their video appointments, always see a flat in person. There is something wrong with the plumbing in the building for drain flies to come out like that. Don’t make the mistake of signing a contract with Gravity like I did.

I came to London for the week and had such a nice stay at Gravity Notting Hill. Everything you could ask for and more. Location was great and really easy to get around, felt really safe in the area and you can tell everything in the building is brand new. When I next come to London, I would like to stay there again! The person I was speaking with was really nice too and helped me when I needed it.

Loved living at Gravity. Stayed at one of their newest properties in Notting Hill. I had a studio apartment which had a bed on a separate level. Very cosy and the apartment was brand new, so being the first one to use things is always a plus. Friendly neighbours, lovely neighbourhood -plus they run events that are free for residents to attend. I've made some friends there that I will be sure to keep in contact with.

Don't believe the rental prices quoted on the website! Gravity offer no transparency with their prices and will charge you the top tier prices for the entry level rooms. This happened to me and I think I was particularly an easy target because I was in a rush. The room I had was tiny and the noise was terrible. When I complained, they offered to swap rooms but said they would need to increase the rent. This was even though the room I wanted to change to was the same tier room a double Ensuite A. They told me I could leave if I didn't like it. The worst part was that I knew other tenants who had far bigger rooms than me who were paying less.

My advice? Be careful and if the prices seem to good to be true it's because they are!

I had a fantastic experience staying at Gravity for over six months. The atmosphere and vibe of the property were what really stood out to me. The communal co-living space was a big plus, especially since I was working from home. There was plenty of room to ensure it never felt crowded, but also enough shared spaces to network and connect with my neighbours. The team deserves a special mention—they were incredibly responsive and always ready to help, no matter how random my questions were. It really felt like they cared about making my stay as smooth as possible.

[Even 1 star is luxury]
WORST property management ever. It looked good at first sight. I have lived in this building for 1 year. I spent the whole winter without heating at all due to so poor property management. It wasn't repaired until the weather got warmer. Now, I am living without both lifts for 4 months and have to move out end of this month with all my stuffs manually climbing back and forth to/from 5th floor. The property management here is an absolute failure. Operation team is totally ignorant, ruthless, and selfish. They simply pay out small money which never covers tenant's inconvenience which was never agreed by tenants. They refused to reimburse the cost for external carriage service while they caused the problem. Not only this, sudden and random service outage such as water, internet, heating etc are your constant headaches. In every process, communication is poor, delayed, and inconsiderate. Nothing any good is mentionable. Avoid this place if you can. Otherwise you should really wish a LUCK as you cannot rely on their management! Worst tenancy ever.

Great place to live, sense of community is unrivalled. Right next to shops, regents canal and multiple transport links. Love the place!!

Living in gravity have been mostly amazing! Especially the community feeling and the events! Alice has been doing a FANTASTIC job when it comes to creating events, joining them, engaging with the gravity members and making sure that everyone is enjoying the events. She puts in a lot of thought and effort into each events. Every events are so diverse which means various individual’s needs. She’s one of the reason why I would like to stay in Gravity West Court for longer! She is super sweet and empathetic regardless of anything! ☺️

I scheduled an appointment for the afternoon. They made a mistake and called me at 12 - to which I said I can talk then. They said they had an appointment and had to go. To be fair that was not an issue from my side. Then at my scheduled time, I waited on the teams and no one was joining. I then emailed to ask if anyone was joining and tried to call on the phone (as this was the way they contacted me at 12). I then returned to the teams chat and someone got on a call. I said that at that point I only had 5 minutes left and had a work call straight after. She said she was waiting on the teams all that time... Though I was there for 5 minutes before dropping off and there was noone there. I understand 5 min is not long, but when this call is 15 min and I have B2B work calls, it does matter.
The person asked me about my budget and when I shared it she told me most things are outside of my budget condescendingly. The budget I shared was my comfortable average which I could stretch. However, she was abrupt and not very welcoming and did not ask any follow-up questions.
Very bad customer experience. No information was shared about actual accommodation/ property etc., and no follow-up questions were asked - just a very brief and bad experience. Would not be contacting them again.

I stayed at Gravity West Court for a year and my experience at Gravity was great. The studios are perfect for a young professional just starting their career and the area is well-connected by multiple bus stops, a tube station 5 minutes away, and a train station 15 minutes away. It’s a great place to live if you’re new to London as well as the staff throw many social events for the tenants and it’s a great way to get to know people. The staff at Gravity were a pleasure and it were very helpful when it came to concerns myself or other tenants would have.

This review is for Gravity, Royal Heights in Reading.

I was a huge fan of the ethos behind Gravity, which is why I wanted to rent with them. When I first moved in, I was so impressed with the events they put on and I enjoyed becoming part of the community. But the shine quickly wore off.

There have been ongoing maintenance issues, both with individual flats and throughout the building. I moved into a toilet that leaked on to the floor (forcing me to use the toilet in the local shopping centre), a shower that leaked, sealant around the bath that had to be replaced, under floor heating that didn’t work, damaged tiling in the bathroom and the worst of all was when I returned home to find water leaking from the ceiling into my living room. I reported the problems to Gravity and while they were all eventually fixed, it took several months of chasing and emailing, and I became increasingly frustrated that there seemed to be one problem after another.

I was told by a contractor that the piping for the plumbing has been installed incorrectly, which is why the underfloor heating didn’t work. I am also aware that several other residents had ongoing problems with their flats which were not fixed like mine was. I asked Gravity what they could offer as compensation for the ongoing problems, and they gave me a £50 Amazon Voucher.

There were also ongoing security issues with the building. They had advertised on their website that the building had CCTV, but it didn’t. We had been told for months that CCTV would be installed and whenever we would chase about it, we were given the same response of ‘they have given quotes to the landlord’.

As a temporary fix they installed Go-Pro cameras by the front door, but this was problematic as the camera was not fixed securely. Our building became the target of a postal thief who broke in on three separate occasions and stole the Go-Pro Camera each time. After much complaining from the residents and over 6 months of waiting, permanent CCTV was finally installed in the building.

However, then we had issues with the main front door which didn’t fully lock and could be easily opened without the entry code. Again, it took much complaining from the residents for Gravity to fix the problem. They did temporarily have a security guard that covered the entry points for a few weekends, but it was months until the door was fixed and secure.

In addition to security issues, the water supply frequently goes out and we needed to wait a couple of hours before it came back. One of the lifts hasn’t work the entire time I was a resident, and the intercom entry system for my flat has never worked. I have missed important parcels and food deliveries because my flat cannot be contacted. The Gravity approach to fixing problems is to just paper over the cracks, so it isn’t long before the issues resurface.

I was particularly vocal with the ongoing problems in the building and at one point worked with other residents to send a letter to Gravity. I had really come to love my flat and being part of the community and had wanted to hold Gravity to account for the unacceptable management of the building maintenance. As a result, Gravity refused to renew my tenancy, implying that I didn’t ‘fit within the community’. They leased my flat to another tenant without asking me if I wanted to renew and I was forced to move out. I know for a fact that other residents were asked if they wanted to renew, but Gravity did not ask me. They just rented my flat to someone else.

For a company who claim to care about people and community, I was extremely disappointed by how I was treated by Gravity. They expect tenants to keep quiet about unacceptable, ongoing issues while continuing to pay rent. I wasn’t prepared to do that and was effectively kicked out because of it.

My children and I relocated from the US to London in September of 2020. Horne House - Gravity Co - became our new home. The staff and other residents in the area greeted us with open arms and became our Camden family. The safety and security of the building helped my children grow in loving independence. They are braver and stronger because of our home and its convenient location. With buses and the overground so close the began exploring London safely. Anytime we needed anything the staff were responsive and so helpful. Although not much went wrong because the property was perfect. My children cried when we had to leave after calling Horne House our home for nearly 3 years. The friends we made in our building and the surrounding businesses are priceless. We will return regularly to enjoy everything Camden offers and stay connected to the friends we made. Curzon is our home away from home and we love everything about it, not just the movies. If there was a larger apartment we would have stayed forever. Thank you Gravity Co for the best growth and experience we could have asked for!!!

The best place to live in London! Pet friendly! Everything is near: shops, McDonald’s, subway, train station. Love this place!!!

Thanks Gravity you are so much more than just a place to stay! Friends and I had a great time at the summer party on the canal! It was such a fun and unique experience. The attention to detail was incredible and the team were great hosts. The saxophonist was a personal fav! Great value for money as well, can't wait to see what events you do next!

Part 1 this will be posted in two parts -Where do I start! So last year we found the property at gravity royal height which we thought was a bargain due to it being all bills included but wasn’t we wrong. To start with at the beginning of our tenancy, we asked a member of gravity if at the end we could extend our tenancy which she said yes but stupidly I didn’t get this in written form and that’s my fault. To start with the check in was easy, all you did is turn up and scan a code at the back of your front door which had manuals for majority of appliances. However, things like the washing machine was in German so Google translate became our best friend. On the second day of moving in due to there being no manual for the heating we didn’t know how to work it nor did the maintenance guy, so for months in nearly 40 degree heat we could not turn our heating down. The heating issue was the first of many ongoing issues. We said due to the hot weather we didn’t need the heating so was advised to completely switch it off from the main. However, we said we would like it to be fixed before the cold weather came due to last year 2022 being one of the hottest summers to date. Fast forward to winter 2022 and constantly chasing and still no fixed heating. We got to winter and the heating system completely broke. We were sent engineers that didn’t know what they were doing or said they would send a report to gravity but then gravity never followed anything up. It became apparent all they care about is receiving their rent. We were provided electric heaters but we refused for the increase of electricity that would have been needed to warm our property due to this being no fault of our own but gravity’s incompetence to fix maintenance issues.There is a whole list of things that went wrong with our property. Like: the dishwasher door not being fixed properly causing the dishwasher to break. Our dishwasher broke a few weeks before leaving again and was never fixed due to us leaving however we were paying rent. All our cupboard doors are back to front or not secured completely due to a rushed job, this was reported but never fixed , our tv stand and coffee table broke due to hot weather and the coffee table is still yet to be replaced again after months of chasing. Our address wasn’t registered with Royal Mail so the facility wasn’t receiving mail, again myself and my partner were given false promises this would be resolved and this took weeks due to gravity not supplying them with the access key code, I contacted a member of operations several times to resolve this as I was awaiting an important letter. Outside in the back yard is where we are suppose to leave rubbish and the amount of waste left on the floor due to the bin men again not been provided an access code was disgusting and unhygienic this caused rats. Rats are still present, we had 3/4 on our balcony and requested rat traps but again denied. I think the biggest thing while we were staying was the repeated break ins. There was a guy who kept breaking into the apartments and continuously stole parcels due to gravity not fixing the main door on the busy road! The guy use to come ANYTIME DAY OR NIGHT the reason I know this is because after the 3rd break in. The maintenance guy installed blink cameras which needed to plugged into the socket. This did not stop the intruder in fact he would open the door walk up to the blink camera continue with stealing the parcels and go on his way, the maintenance manager showed us footage of this. 3 blink cameras later and still no proper cctv! Many residents expressed how they felt on our community portal and still nothing was taken seriously! On 2 occasions gravity did provide a security guard while they hired a security guard to man the building. However the security guard would sit in his car around the back when the issue was the Main Entrance on the busy road. On one occasion the intruder actually accessed the building when the security guard was suppose to be present!! After months and months of complaining gravity finally took action and put proper cctv which made residence feel abit safer but the door mag lock was still an issue. They would blame tenents for not shutting the door but isn’t a heavy duty door suppose to close on its own? Not everyone has 1 minute to stand at a door holding it shut until it clicked when it should do it on its own. Months later & the door is now fixed.Maintenance issues no matter how big or small will not get fixed! New tenants who have move in are still complaining about issues everyone complained about last year! 2x people have been stuck in the lift that has NEVER worked and because gravity are getting their rent they do not care to fix it properly. A disabled person was housebound due to the lifts not working or being addressed in a timely manner

A short stay at Gravity Co-living was made stress free, simple and comfortable by the Gravity. From the initial booking process to checking out, the process was seamless with clear and concise communication. Location was perfect to commute into central London and the ample parking was a major plus point. The rooms were light, spacious and exceptionally clean. We enjoyed a number of hours at the communal space, the people there were friendly and happy to help.
The complimentary morning coffee was beautiful and a nice touch to accompany an overall excellent experience.
We will be sure to use Gravity in the near future.