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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

By far the most professional and courteous banking establishment I’ve ever been inside of !!!.. the employees have been amazing and the loan officers were very friendly as well!!.. I can’t say enough... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

There has also been an increase in said cat traffic near my residence which has led to an incràease of poop in my yard that is not Buddy's. I refuse to clean up after a problem that you have allowed... もっず芋る

5぀星のうち3の評䟡

Upon signing up for account, the girl helping us could not help us get our SS direct deposit transferred to our new account. Also to date our friend that recommended GB still has not received his rew... もっず芋る

5぀星のうち5の評䟡

The entire process of transition from the Reno City Employees Credit Union (RCEFCU) has been easy to navigate. All employees have been outstanding to work with. Additionally, I am currently worki... もっず芋る

䌁業情報

  1. 連邊クレゞット ナニオン
  2. 銀行
  3. オヌト ファむナンス・ロヌン䌚瀟
  4. 投資サヌビス
  5. 䜏宅ロヌン融資䌚瀟

圓該䌁業による蚘述

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org. Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

606件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

They were very nice to me when I opened


They were very nice to me when I opened my account and the girl was really funny. I made her laugh and you don’t charge me for having a checking account. Thank you. Great basin. You’re the best.

2026幎2月4日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Thank you so much for the kind words—I'm really glad you had such a positive experience opening your account. It means a lot to hear that our team made you feel comfortable (and shared a few laughs along the way!).

I’ve shared your message with our entire team—they’ll love hearing this. We appreciate you being part of Great Basin!

5぀星のうち5の評䟡

Staff is extremely personal as well as


Staff is extremely personal as well as professional- great bank so far!

2026幎1月13日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Thanks so much for the review! We strive to create personal interactions for our members - I'm happy that was your experience. Thank you for choosing Great Basin!

5぀星のうち5の評䟡

Polite

Polite, friendly, knowledgeable staff!

2026幎2月23日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Thanks, Marguerite! It means a lot you'd take the time to let us know you had a 5-star encounter with our amazing team. Thanks for your membership!

5぀星のうち5の評䟡

Good service

2025幎12月10日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Thank you for taking the time to leave this review, Ernie! So happy you had a great experience - we appreciate the opportunity to help you.

5぀星のうち5の評䟡

In response to the complaint posted on my door, There has been a dog somewhere out behind 115 and 117 that has been barking constantly. I have even commented to Peg that I was afraid of Buddy being blamed for that dog barking. I have been working

There has also been an increase in said cat traffic near my residence which has led to an incràease of poop in my yard that is not Buddy's. I refuse to clean up after a problem that you have allowed by not having them removed and people not writing up people for feeding them. People feeding cats like Norma and Terry just draw more here. I have expressed my view on all this and the dangers of feral cats in a Senior Community with all the diseases they carry especially when several here are allergic to them. I have been making sure that Buddy has all his treatments yet nobody makes sure the cats they feed have theirs and are a danger to Buddy's health. There have been many times I have come in from walking Buddy where I was covered in welts from bug bites.

2026幎2月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Customer service is wonderful

Customer service is wonderful

2025幎11月13日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Thank you so much for taking the time to leave your feedback! We are always excited to hear that your expectations are met or exceeded. We sure appreciate your membership and the opportunity to serve you!

5぀星のうち5の評䟡

Soul to Soul Encounter

I am a satisfied customer, and a soul man, the bankers are awesome, humanity is doing good, no machines, no AI taking any bank jobs.

2025幎10月22日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Wonderful to hear! Thank you for your membership, and thank you for taking the time to leave us 5 stars. I'm happy we are keeping you satisfied!

5぀星のうち5の評䟡

the kindness and patience of your


the kindness and patience of your employee.

2025幎8月7日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

That's really lovely to hear. Our team genuinely cares about our members and I'm so happy you feel that. Thank you for your membership and for taking the time to share your review.

5぀星のうち5の評䟡

Incredible service!

It was such a seamless process to apply for a loan. So grateful for a credit union that truly wants to help!

2025幎8月12日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Awesome to hear! We appreciate you giving us the opportunity to help you with your borrowing needs. Thank you for sharing your feedback and thanks for your membership!

5぀星のうち5の評䟡

I like many things about GBFCU:

I like many things about GBFCU:
1) the fact that with a click of a button at their drive through, you can have a live teller.
2) I like to have the choice of whether my cash back is 5s or 20s. I love the 5.00 , 10.00 option
3) and...there is now a brand new branch in Lemmon Valley! Conveniently located on Buck Dr!

2025幎7月17日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

We love this!
1) Thank you for your membership!
2) Thank you for taking the time to leave this feedback.
3) We could not be happier that you enjoy and engage with our video tellers at the drive-ups.
4) Isn't the new branch in the North Valleys so exciting! We are so proud to be able to bring our services and a beautiful branch closer the the amazing community out there.
Thank you, Debra!

5぀星のうち5の評䟡

Extremely friendly staff each and every


Extremely friendly staff each and every time I have gone into the office, they really do treat you like family.

2025幎7月15日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Thank you so much for sharing this! We love hearing that you feel like family when you come in—that’s exactly how we want every visit to feel. We appreciate you being a part of the Great Basin family!

5぀星のうち5の評䟡

Asst Branch Mgr Awesome Service!

Asst Branch Mgr, Mia Lyons, had helped me on a personal matter 1 yr ago, so went back this year as I wanted to start a timeshare certificate. She was professional, knowledgeable, and wanted to genuinely help. An asset to your Credit Union!

2025幎7月11日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Thank you for coming back to see us again! We’re so happy to hear that Mia made such a positive impact both then and now. She truly cares about our members, and we’ll be sure to share your kind words with her. We’re grateful for your trust year after year!

5぀星のうち5の評䟡

So nice 🙂

This is so good 👍😊

2025幎7月4日
自発的なレビュヌ
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Thank you for your kind review and comments!

5぀星のうち5の評䟡

GBCU team in Sparks , NV are top notch!!

By far the most professional and courteous banking establishment I’ve ever been inside of !!!.. the employees have been amazing and the loan officers were very friendly as well!!.. I can’t say enough about how happy I am to have switched majority of my personal business finances over to GBCU accounts as of February 2025 !! Wish I would have done it decades ago !!.. thank you!

2025幎2月12日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Wow, John! What an awesome review, thank you for sharing. I've already shared your comments with the entire team. We are grateful you've chosen Great Basin Federal Credit Union and look forward to providing you with knock-your-socks-off service for many more years to come. Thank you for your membership!

5぀星のうち5の評䟡

The service representatives are very


The service representatives are very respectful and helpful. Great Basin Federal Credit Union offers great benefits, and hassle free banking. Would recommend anyone looking for a great bank, to give Great Basin a try.

2025幎1月10日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Wow, Sean. Thank you so much for taking the time to share your feedback and rating. Our team really cares about our members and I'm so happy it shows. We appreciate your membership and your referral. :)

5぀星のうち5の評䟡

Best banking experience!

2025幎1月15日
Great Basin Federal Credit Union ロゎ

Great Basin Federal Credit Union からの回答

Awesome! Thanks for sharing. We appreciate that you'd take the time to do so, and are thrilled you've had great experiences. Thanks for being a member!

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