We spoke with a representative on the phone prior to using your web site to book our trip. He was quite helpful in answering our questions. Once we confirmed our availability, it was easy to book ou... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Did not enjoy the 35hr train ride it was too long. Concession staff was very rude, The bathrooms were not clean and stocked with paper products. Once we arrived at Whitefish and met motorcoach everyth... もっと見る
Discussed the trip, was asked about any medical issues including allergies which I have. Discounts was explained and given. I could understand the person I was talking to both in how he explained t... もっと見る
Extremely efficient and very informative - and so kind! Ashanti is wonderful! Easy booking process and upgrade availability. There are travel options for everyone. We found a trip that was just wha... もっと見る
企業情報
当該企業による記述
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
当該企業による記述
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
連絡先
309 W Washington Street, Suite 1100, 60606, Chicago, Illinois, 米国
- 1-877-929-7245
4.7
優良
7359件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to book
2026年9月1日
Customer service reps Cameron & Lamine and…
Customer service reps Cameron and Lamine (?) were both very friendly and helpful. Lamine answered some initial questions from my wife. Cameron handled the reservation and questions that I had. It was a pleasure dealing with Cameron. He emailed me everything that he said he would right after our call.
2026年9月1日
Easy reservation f0r next May
Easy reservation f0r next May. used on line only, have not engaged staff.
2026年9月1日
The representative was very informative and made registration process easy
The representative had answers to all the questions. Setting up the reservation and deposit was quick and easy. I look forward to an exciting adventure
2026年8月31日
Our Great Rail travel consultant was very considerate when answering our questions.rate and had
Our Great Rail travel consultant was very helpful with our travel plans and helping us with planning lodging prior to the trip.
2026年8月30日
Telephone service remedied online challenges
The website was not providing confirmation of our online booking, so we retried to submit it when an error popped up and said to call the toll free number. When we did, after a short waiting period, we were confirmed that the reservation went through, and were guaranteed on the trip. He also mentioned that email confirmations are batched processed every 15 minutes, so it did arrive soon after. Looking forward to the adventure.
2026年8月26日
Easy and straightforward and when…
Easy and straightforward and when questions arrive the support was responsive
2026年8月29日
The expertise of the agent Lamin.
2026年8月29日
Luke did a great job of answering all…
Luke did a great job of answering all of our questions, explaining the process, booking timeline, etc.
2026年8月27日
super company to deal with
very helpful and friendly staff member answered all my questions and explained everything very well
my second trip with this company and very well pleased
2026年8月30日
Employees were intelligent
Employees were intelligent, knowledgeable and hada sense of humor.....Hope the follow up is tmely
2026年8月30日
Was very easy to set it up
Was very easy to set it up. Looking forward to the trip next year!
2026年8月28日
Luke was very informative and…
Luke was very informative and attentive. He provided all the information I needed to make the booking and followed through with emails
2026年8月29日
Very easy to book online
Very easy to book online. But if you have questions about the trip, then it’s always best and still very easy to call Great Rail Journeys and speak to a real person.
2026年8月28日
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