I have only been using the Great Wine Co for a few months and am disappointed that the shop has closed. I have always had good service and excellent advice from the staff and my first online order has... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box. First bottle of Red opened was the Capeline Syrah Grenach... もっと見る
The Great Wine Company is the best wine merchant in Bath! Their packaging for delivering wine is superb. Their orders arrive on time and without any damage. Would recommend without hesitation!
Good choice of unusual wines. Great offer with the 20% off bank holiday offer and a discount code too. Delivery was well announced and the packaging was amazing - there was no chance of damage dur... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.
連絡先
Unit 3-4, Wells Road, BA2 3AP, Bath, 英国
- 01225 322 810
- wine@greatwine.co.uk
- greatwine.co.uk
4.8
優良
3431件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 64％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Good service
2026年1月9日
Very disappointed
I paid for next day delivery for a special gift at a time I knew recipient would be at address nothing on website saying cut off time therefore was not delivered on day very disappointed and surprise ruined and after calling merchant ( on hold for over twenty minutes) they didn’t seem that bothered by this I felt it was because my order was small
I have seen reply from merchant and I want to clarify £2 was refunded not full delivery charge as implied
2026年1月8日
The Great Wine Co. からの回答
Thank you very much for your comments and really sorry our delivery wasn't as you were expecting, and that your surprise was ruined. We have just found a fault in our delivery set up that was promising delivery at a time when this would have been impossible. This does appear to have been the reason we were unable to deliver as requested for you. Furthermore apologies that you did not feel the service you were offered on calling was suitable, we absolutely do not want anybody to feel this, though the customer services team may well also have been confused due to this issue, it doesn't excuse a feeling given to you of not being bothered, and we will pick this up internally to correct. They have refunded the delivery charge paid at the time. Apologies again and if we can help further in this matter please do let us know.
Thank you for your further note on the refund. I can confirm the full £9.95 has been refunded to you now, so you should see the extra £7.50 in your account in the next few days.
Very disappointed
Very disappointed. Paid an extra £10 for next day delivery and it didn't turn up till following day and no one can find parcel.SHOCKING DPD are hopeful for delivery
2026年1月8日
The Great Wine Co. からの回答
Thank you very much for taking the time to comment , and very sorry to hear the delivery was not as you'd expected. You'd placed your order at 7.40pm on 7th Jan and our cut off for next day delivery is 3pm. The parcel was dispatched on the 8th and for next day delivery by DPD on 9th. I'm sorry if it was not clear that we have a cut off for the next day service, we will look into making this more clear in the checkout process and refine our systems. Apologies we couldn't get this to you for when you needed it, we'll refund the express delivery on this basis.
great wines at a good price
2026年1月7日
Good service and stocked a rare-ish item I required
Bought a bottle of Green Chartreuse for a relative. Bottle came quickly and the gift was very much enjoyed. I would buy from this company again in future.
2025年11月26日
Order processed efficiently.
Order processed efficiently.
Delivery made as promised, on time and with courtesy.
Very pleased.
2025年12月15日
Care + Consideration + Courtesy.
Care and consideration to correct an order, together with an added discount, following a simple mistake, which TGWC acknowledged instantly. Most courteous. Also great wine very safely packed and delivered as promised on time.
2025年12月30日
GWC helpful, accuratE. DPD late.
Needed to delay the delivery; very helpful customer service allowed that to happen. Perfect
However, DPD decided to add an extra (unsolicited) day of their own!
Again, GWC customer service came up trumps in sorting it satisfactorily.
2025年12月30日
My package arrived promptly
My package arrived promptly. It was well packed and the wine is fabulous.
2025年12月22日
Great service and delivered as advised…
Great service and delivered as advised which was great as wine was a Chijstmas gift.
2025年12月19日
Waste not want not
I believe that your website is relatively easy to navigate , has an extensive range of products, delivery service has been excellent and I’m impressed with your sustainable plain cardboard packaging.When possible I use the cardboard in my garden composting process.
2025年12月23日
Quality offering and great service and…
Quality offering and great service and delivery. Cheers!
2025年12月18日
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