very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Driver Jacob went above and beyond to get the job done efficiently. Nothing was too much hassle for him, even in high risk, high pedestrian traffic area, he kept his cool and carried on safely and ef... もっと見る
企業が回答しました
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... もっと見る
企業が回答しました
I purchased a pallet of used mats for a small event and apart from the price being very cheap compared to others I'd seen the whole process was dealt with easily over the phone. Everyone I spoke to... もっと見る
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企業情報
GroundGuards について
当該企業による記述
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
連絡先
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, 英国
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4.7
優良
169件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great service, delivered and installed the track mats as asked across difficult terrain. Staff were very helpful and friendly.
2025年6月13日
自発的なレビュー
GroundGuards からの回答
Thanks for the great review! Glad the team and mats delivered on a tough job. Really appreciate you sharing your experience.
Best,
Mike - Marketing Manager
Shripney Cable Works
Great office staff, impressive planning from start to finish. Professional site staff, always on time, positive works ethic, a problem solving team that completed the planned works ahead of schedule. Good job lads!!!
2025年5月23日
自発的なレビュー
GroundGuards からの回答
Thanks a lot for your review. We’re really pleased to hear you were happy with both the office team and the site crew. The team always aims to be helpful and get things done on time, so finishing early is a real bonus. I’ll share your comments with everyone - they’ll be chuffed! Thanks again for taking the time to let us know.
Best,
Mike - Marketing Manager
Thank you Emma
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communication and helped us with a tight schedule. Emma deserves a specific mention, she was very professional and efficient despite some challenges we threw at her. The delivery driver was also amazingly patient despite the difficulties of the tricky site access.
2025年5月26日
GroundGuards からの回答
Thanks so much for taking the time to leave this review. It’s great to hear the mats did the job and that the team, especially Emma, could help keep everything on track. We’ll pass on your comments. If you need anything else, just let us know.
Best,
Mike - Marketing Manager
Great product, Great team
We have been using GroundGuards for a few years now and as usual on our latest project the service has been what one has become use too, great to put it in a word. From the survey with Arthur to the service from the depot with Stuart. They are willing to help and adapt to site conditions which is hard to come by these days. Top top it all the product is second to none.
2025年4月8日
自発的なレビュー
GroundGuards からの回答
Thanks so much for taking the time to leave this review. It really means a lot to us. It's brilliant to hear that you've had such positive experiences, both with our products and our team. Arthur and Stuart will be pleased to get a mention! We do our best to make things easy on site and help wherever we can, so it’s great to know that’s making a difference for you. Thanks for choosing us, and for coming back project after project. If you need anything else, just let us know.
Best,
Mike - Marketing Manager
great service from start to finish.
great service from start to finish.
initial visit to survey work areas went well. Procurement process was easy
installation and demob was carried out in a very efficient and safe manner
equipment used, including install kit, was in excellent condition
site team were professional and good to work with
overall very happy with service provided
2025年2月14日
自発的なレビュー
GroundGuards からの回答
Thanks for the great review! Glad to hear everything went smoothly from survey to installation and uplift. Great to know the kit was spot on and the team made a good impression. We really appreciate the feedback and hope to work with you again soon!
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thanks for the great review! We’re glad you were happy with the service and the quality of our products.
Best,
Mike - Marketing Manager
A Pleasure to deal with.
The guys here are pleasant, helpful and informative.
I got to have a look in their warehouse where the difference between products was explained to me and could see the product first hand. Decided what to have there and then. Invoiced, paid and I was loaded before I could eat a sandwich.
2025年4月21日
GroundGuards からの回答
Thanks for the great review!
Really glad to hear our team was helpful and made things easy for you. It’s great that you could see the products up close and get everything sorted so quickly.
Appreciate you choosing us - we’re here if you need anything else!
Best,
Mike - Marketing Manager
Great products and service
I have used Groundguards for many years and can honestly say I have never had an issue with any of their high quality products. The service levels are excellent and I always benefit from a personal customer service from John White and the Groundguards team. Well done guys !
2025年4月9日
GroundGuards からの回答
Thanks so much for the lovely review - it really means a lot! We're glad to hear everything's always gone smoothly and that John's looked after you so well. We’ll make sure the team sees your kind words. Great to have you with us!
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thanks for the great review! We’re glad everything went smoothly and look forward to working with you again.
Best,
Marketing Manager
Great product / competative pricing too
Great service from initial quote through to installation - would definately look to use again.
2025年3月31日
自発的なレビュー
GroundGuards からの回答
Thanks for the lovely review! Great to hear everything went smoothly - we’d be more than happy to help any time.
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thanks so much! We're really glad you’re happy with the service and the product.
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thanks for the great review! We're really glad everything arrived quickly and worked well for you. Let us know if you need anything else!
Best,
Mike - Marketing Manager
Thanks to the GG team
Thanks to the GG team for the delivery, installation and removal of matting as per our tight programme of works
2025年3月21日
自発的なレビュー
GroundGuards からの回答
Thanks so much for the kind feedback - really glad we could support your project and keep everything on track with your schedule. I’ll pass this on to the team - they’ll really appreciate it!
Best,
Mike - Marketing Manager
We had a shipping problem but GG came through.
We had a shipping problem with my Ground Guards order.
Emma at Ground Guards pulled out all the stops to get replacements to me overnight so that the delivery of heavy equipment could still be made the next morning !
Top service from Emma and the team.
2025年2月25日
GroundGuards からの回答
Thanks so much for your review – it’s fantastic to hear that Emma was able to get everything sorted for you. We’ll be sure to pass on your kind words to her and the team!
Best,
Mike - Marketing Manager
Leicester Cathedral Light up Leicester Event
Arrived on the button as planned, very friendly, efficient and a good installation.
2025年3月6日
自発的なレビュー
GroundGuards からの回答
Thanks so much for the lovely feedback - really glad everything went to plan and the team made a good impression. Wishing you all the best for a brilliant Light up Leicester event!
Best,
Mike - Marketing Manager
Great work
Great work , Great attitude and professionalism from the workforce .
Nothing too much trouble , under hectic environment , patience was exceptional
2025年2月26日
自発的なレビュー
GroundGuards からの回答
Really appreciate your feedback! Great to hear the team left a positive impression – we’ll be sure to pass this on to them. Thanks for sharing!
Best,
Mike - Marketing Manager
GroundGuards からの回答
Many thanks for your review!
Best,
Mike - Marketing Manager
Well made
The ground guards do the work perfectly and we're working with very soft and flooded ground condition.
Looks and feel well made, not too heavy even for one person.
2025年2月10日
GroundGuards からの回答
Thanks for your feedback! Glad to hear they did the job well, even on soft and flooded ground.
Best,
Mike - Marketing Manager
Ordered and arrived next day
Ordered and arrived next day, great service as always, thank you Ground Guards team!
2025年2月12日
GroundGuards からの回答
Thank you for your support! We're glad we could get your order to you so quickly. Always a pleasure to help, and we appreciate your kind words!
Best,
Mike - Marketing Manager
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