very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Driver Jacob went above and beyond to get the job done efficiently. Nothing was too much hassle for him, even in high risk, high pedestrian traffic area, he kept his cool and carried on safely and ef... もっと見る
企業が回答しました
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... もっと見る
企業が回答しました
I purchased a pallet of used mats for a small event and apart from the price being very cheap compared to others I'd seen the whole process was dealt with easily over the phone. Everyone I spoke to... もっと見る
企業が回答しました
企業情報
GroundGuards について
当該企業による記述
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
連絡先
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, 英国
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4.7
優良
169件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service with the installation…
Excellent service with the installation of circa 300 matts, working well for us. Operatives fast efficient and worked safely to undertake a tricky installation. Well done, hopefully the removal shall run so smoothly 👍
2025年2月5日
自発的なレビュー
GroundGuards からの回答
Thanks for your great review, Paul! It’s great to hear the mats worked well for you and that the installation went smoothly. The ground conditions meant doubling up in some areas, but we’re glad our solution did the job. Really appreciate your feedback, and we look forward to working with you again!
Best,
Mike - Marketing Manager
Great communication throughout the hire
Great communication throughout the hire period. Site visit was undertaken to highlight potential constraints ahead of mobilisation. Deliveries and installation was well coordinated
2025年1月31日
自発的なレビュー
GroundGuards からの回答
Thank you for your review! We’re happy to hear you had a smooth hire experience. If you ever need support for future projects, we’re here to help.
Best,
Mike - Marketing Manager
great product
great product, staff very helpful and knowledgeable with all the products they stock.
2025年1月17日
GroundGuards からの回答
Thanks so much for your review! It’s great to hear you’re happy with the product and found our team helpful. Please let us know if there's anything else we can help you with in future.
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thanks for the great review! It’s good to hear everything went smoothly, and you’re happy with the product. If there’s anything else you need, just let us know – we’re here to help!
Best,
Mike - Marketing Manager
Great communication
Great communication, fast delivery and very helpful with amendments when needed
2025年1月10日
自発的なレビュー
GroundGuards からの回答
Thank you for your feedback! We're happy to hear you had a great experience and look forward to helping you again.
Best,
Mike - Marketing Manager
Great to deal with
Great to deal with, Prompt replies and product has done exactly what they said it would.
2024年12月26日
GroundGuards からの回答
Thanks so much for your feedback! We’re really pleased the product delivered as expected. Looking forward to helping you again in the future!
Best,
Mike - Marketing Manager
5 Stars
Great communication
On time and the quality of work was excellent.
Our company will hire them again.
2024年12月19日
自発的なレビュー
GroundGuards からの回答
Thanks for your feedback! Glad we could deliver what you needed - looking forward to working with you again.
Best,
Mike - Marketing Manager
Excellent Service
Very proactive with site issues resulting in minimal delays on site..
2024年11月28日
自発的なレビュー
GroundGuards からの回答
Thank you for your kind feedback! We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Brilliant product made the job…
Brilliant product made the job possible.
From initial consultation to delivery the team at ground guards were great. We have deployed them on a badly waterlogged site and access to and from the area is excellent. A great product and easy to deploy.
2024年12月3日
GroundGuards からの回答
Thank you so much for your feedback! We're really glad the mats worked so well for your site and that the team could help make things run smoothly. Feel free to reach out if there’s anything else we can help you with.
Best,
Mike - Marketing Manager
You 100% get what you pay for
You 100% get what you pay for
Everyone is helpful, working towards the agenda of the customer. Very good service
2024年12月2日
自発的なレビュー
GroundGuards からの回答
Thanks for the great review! We’re so glad you had a positive experience with our team. Looking forward to working with you again!
Best,
Mike - Marketing Manager
Installed track matting recently for OCU
Installed track matting recently for OCU on a project we have near Thirsk, North Yorks. Team worked with short notice to install matting under a lane closure at night. Great work by the install team and planning team.
2024年11月27日
自発的なレビュー
GroundGuards からの回答
Thank you for your feedback! We’re glad our team could deliver efficiently under tight timelines. If you have any photos of the project, we’d love to see them—please send them to marketing@ground-guards.co.uk. We look forward to working with you again!
Best,
Mike - Marketing Manager
great experience
2024年12月3日
GroundGuards からの回答
Thank you for your feedback! We're glad you had a great experience and look forward to helping you again.
Best,
Mike - Marketing Manager
Excellent service
The team at GroundGuards were excellent. They jumped on a job last minute and delivered perfectly. Very efficient and great communication. Would recommend and will definitely use again.
2024年11月9日
自発的なレビュー
GroundGuards からの回答
Thank you for the lovely feedback! We’re glad we could help out at short notice and deliver what you needed. It’s great to hear you’d recommend us, and we’re looking forward to working with you again!
Best,
Mike - Marketing Manager
Very efficient
The team at GroundGuard have been very efficient. Stuart arranged a quotation very quickly and booked us in for a site visit and installation at short notice. The installation was quick and efficient, Arthur and his co-worker were on site, worked quickly and safely. The Xtrememats are for a site compound area for the next few months, they look like they will withstand the test of time.
2024年11月29日
自発的なレビュー
GroundGuards からの回答
Thank you for your great feedback! We're delighted Stuart, Arthur, and the team provided quick and efficient service for your site compound setup. It's fantastic to hear you're impressed with the XtremeMats' durability already.
We’d love to see the mats in action! If you'd like to share any pictures of your compound area, feel free to send them over to marketing@ground-guards.co.uk. Your experience could help others see the benefits of XtremeMat too.
Best,
Mike - Marketing Manager
The wrong stillages were sent but this…
The wrong stillages were sent but this was rectified, no questions asked very quickly and at no extra cost.
Great service.
2024年11月6日
GroundGuards からの回答
Thank you for your understanding! We're glad we could resolve the issue quickly and to your satisfaction. Your feedback means a lot to us, and we look forward to working with you again in future.
Best,
Mike - Marketing Manager
Good all round service
Very quick response to initial enquiry, informative site survey meeting followed by impressive installation. All completed to agreed programme - even managed to install additional sections in the same visit.
2024年11月19日
自発的なレビュー
GroundGuards からの回答
Thank you! We're glad we could deliver a quick response, a helpful survey, and an efficient installation. We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Xtreme Mats
Xtreme Mats delivered in the quality as expected. On time deliveries with smooth install by the installation team.
2024年11月18日
自発的なレビュー
GroundGuards からの回答
Thank you for your kind words! We're thrilled to hear you were pleased with the quality, timely delivery, and smooth installation of our Xtreme Mats.
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thanks for your review! We're really glad to hear you were happy with our service and delivery. Hope to work with you again soon!
Best,
Mike - Marketing Manager
Good company
Good company, well organised and if there is a supply problem ( as we had) will help and find a work around.
Would recommend to anyone, very happy.
2024年11月6日
GroundGuards からの回答
Thank you for your review! We’re so glad we could help find a solution for you. Your recommendation means a lot to us, and it’s great to hear you’re happy with our service. If there’s anything else we can do, just let us know!
Best,
Mike - Marketing Manager
Good and reliable service.
2024年11月8日
GroundGuards からの回答
Thanks so much for your feedback! We're really glad you found our service reliable.
Best,
Mike - Marketing Manager
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