レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Highly recommend this company - great products (I’ve been using them years now). I particularly like the shampoo and conditioner bars and the home fragrances. I have tried lots of eco-friendly cruelty... もっず芋る

5぀星のうち5の評䟡

Excellent range of products from home to skin care and more Easy to navigate and great communication to point of delivery Well packaged and recyclable Love the room fragrances - Midnight Aurora... もっず芋る

5぀星のうち5の評䟡

Great products, love the shampoo bar, without the kamikazes quirts of shampoo that usually end up on the floor. Gives a great wash post a swim. Sun skin for the face makes a brilliant pre makeup ba... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Have ordered skin and hair products over the years which have been great. Also ordered their lovely soy candles, as I won’t use wax anymore. Myself, friends and family have been more than happy with a... もっず芋る

䌁業が回答したした

䌁業情報

  1. 健康・矎容補品店
  2. トむレタリヌ店

圓該䌁業による蚘述

grÃŒum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

7204件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(7,204)

過去12か月のレビュヌ数: 1,089ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Slow delivery and disappointing


Slow delivery and disappointing products. Ordered a starter pack , tiny bottles and ordinary razor. Would I order again, no.

2026幎8月14日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Ian,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We really value honest feedback as it helps us improve.

We'd love the opportunity to look into this further and see if there's anything we can do to help. Please reach out to us at support@gruum.com with the subject Trustpilot Review, and our team will be happy to assist.

Warm regards
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

We get the Seasonal Roll On set and are


We get the Seasonal Roll On set and are very happy with the products.
Quality was excellent and delivery as advertised. We will certainly be using Gruum again.

2026幎8月9日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Leo,
Thank you so much for your lovely review! We're delighted to hear you're enjoying the Seasonal Roll On Fragrance Set and that you were happy with both the quality of the products and the delivery experience.
Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Great products

Great products. Loved everything I have tried. Great customer service and communication too. My daughter and I have purchased a number of different products and have loved them all. Also packaging is good, love the plastic free stuff in particular. Also great for travelling as the wash bag and shampoos /deodorants in cardboard were light and easy to fit in a rucksack for travelling light.

2026幎8月14日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Tomo,

Thank you for such a lovely review! We're delighted to hear that both you and your daughter have enjoyed so many of our products.

We really appreciate your kind words about our customer service and communication. Thank you for your support and recommendation!

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Definitely recommend. Lovely products and excellent customer service

Recently discovered the deodorant. Best I've ever used, even in this extreme heat. Been using the shampoos and conditioners for years. Would never go back. Also like the skin face serum on my dry aging skin and the brightening face wash bar. The body moisture bar is good but needs really warm skin to glide on. Would definitely recommend these products and customer service is excellent.

2026幎8月3日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Patricia,

Thank you for such a fantastic review! We're delighted to hear that our deodorant has been the best you've used, and that you've been enjoying our shampoo and conditioner bars for years.

It's also wonderful to know that a range of products are working well for you. Thank you for your recommendation and your kind words about our customer service.

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち1の評䟡

I bought the summer face shave set


I bought the summer face shave set apparently £32 usually , I got it for just £4.95 postage, which seemed a bargain until it turned up, the razor was plastic and cheap, and the shaving gel was no good , didn’t really foam up and the razor was scratchy and left my face sore. And my wife commented on how bad the fragrance smelt . I would nt pay £4.95 for it again let alone £32 . Stick with Harry’s .

2026幎7月28日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Peter,

Thank you for your feedback. We're sorry to hear that the products didn't meet your expectations. What you've described doesn't sound right, and we'd like to look into it further.

Please reach out to us at support@gruum.com (with the subject Trustpilot review)and we'd be happy to discuss this with you and help find an alternative product that may suit your needs better.

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Easy to use and helpful and friendly

Easy to use web pages for product reviews and ordering. Had a query which was addressed and resolved in good time - so very happy! have used several times times now and definitely would use again!

2026幎8月12日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Ian,

Thank you for your wonderful review! We're delighted to hear that you've found our website easy to use and that your query was resolved quickly by our team. It's especially great to know you would choose us again.

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Great product

The aftershave oil lasts a very long time, and easy to take with you because of the size.

2026幎8月1日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Paul,

Thank you for your lovely review! We're so pleased to hear you're enjoying the aftershave oil. We really appreciate your support.

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Amazing products and customer service

Amazing products and customer service, friendly and helpful
Highly recommend

2026幎8月12日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Kelly,

Thank you for your wonderful review! We're delighted to hear you're enjoying our products and that our customer service team has been able to help. Your recommendation means the world to us.

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Very satisfied with products tried

Very straightforward to order via the App or online. Customer service excellent and orders are despatched very quickly.
I initially bought body soap bars to go on holiday and haven’t used shower gel since. I have mature and sensitive skin . The body soap bars leave my skin calm, rehydrated and refreshed. I have also bought lip conditioner, cuticle oil, SPF 50 face sunscreen which sits very well under make up. I have just started using hair density serum. I have been delighted with all the products I have tried and feel they are very good value.

2026幎7月7日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Sharon,

Thank you for such a wonderful review! We're delighted to hear how pleased you've been with both our products and service. It's fantastic to know that the body bars have become a staple in your routine and that you've enjoyed so many products across the range.

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち2の評䟡

Shaving "water" not gel

I ordered the summer set through Sky which apparently is worth £37.
I was shocked to see the razor was like the cheap pack of Bicc you used to be able to buy in the likes of Home Bargain. I got the set for my daughter to try. She has sensitive skin.
After using the razor and the alleged shaving gel, her leg was covered in cuts from them; the "gel" she said was like water - is that a product issue, or is it usually like water? Shaving gel should be thick to protect the skin, not watery.

I bought the foot cream which left my heels soft, but is rather sloppy in the can and the inner lid was sliding all over the place. At least it's usable.

2026幎8月12日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Joanna,

Thank you for your feedback. We're sorry to hear that the razor and shaving gel weren't a good experience for your daughter, especially as she has sensitive skin. What you've described doesn't sound right, and we'd like to look into it further.

We're pleased to hear the foot cream left your heels feeling soft, although we're sorry the packaging wasn't up to standard.

Please reach out to us at support@gruum.com (with the subject Trustpilot review) and we'd be happy to help find an alternative product that may suit your daughter better and discuss this further with you.

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Gruum sustainable great products!

The products are great!
I especially like the deodorant sticks and gentle face bar. Deodorant sticks are so effective and make me feel so fresh and contident.
The face bar is very gentle on my skin and cleanses without being harsh or too strong for my skin.
I like the products so much and excited to try other products in their range.
The almond oil is lovely on my skin and a few drops goes a long way.
Very happy with my unique sustainable products from gruum.

2026幎8月7日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Maxine,

Thank you for such a wonderful review! We're delighted to hear that you're enjoying so many of our products, especially the deodorant and Gentle Face Wash Bar. Thank you for your support and we hope you enjoy exploring more of the grÃŒum range!

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Great products

Great products, gentle to skin, the sunscreen is light and easy to apply leave a glow to the skin. Very good product for dark skin tone.

2026幎8月2日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Shirlz,

Thank you for your lovely review. We are so pleased to hear the sunscreen is working so well for you skin, thanks for sharing your experience.

Warm regards
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Gruum products smell lovely and the spf


Gruum products smell lovely and the spf sunscreen is my daily go to for cleansed skin. I found the sunscreen for my face by recommendation from a friend and i now use it daily. Other brands make my skin react - even the sensitive ones- except for gruum. I use the fragrance roller balls often too - the smell of the fall fragrance- amber and cardamon is comforting without being sickly sweet.
Highly recommend- especially the calender at Christmas time. A lovely gift of self care for the year to come.

2026幎8月11日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Emma,

Thanks for taking the time to share your experience and we are so pleased to hear you have been enjoying our products. It is great to hear that you have found products in our range that suit your skin and do not cause any reaction.

Warm regards
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Auto subscription/speedy response

I have received the response and the products that I ordered from Gruum, and am very grateful for their response and confirmation that I did not sign up for any subscriptions. The Facial gel, arrived today and although it's only a first application it has a lovely soft feel to it. I have not had chance to use the sun cream or the after sun but am hopeful they will be just as nice. The scents are a standard size bottle and have 3 distinct smells, so will look forward to using them

Original post: What I didn't like is that the web site is not clear with regard to subscriptions, and after reading reviews I am concerned that I may have inadvertently signed up to a subscription that I did not want. I have emailed gruum to ask the question, but had reems of absolutely useless information sent back via email that looks as if it come straight from FAQ's. Why can't gruum just answer the question and confirm my request to cancel any subscription (before it starts) if I did inadvertently sign up? Automatic subscriptions are not the way to go for a trustworthy company. If your products are as good as you say people will re-order without feeling they are being signed up to something they didn't want/need.

2026幎8月10日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Sue,

Thank you for taking the time to share your feedback. We're sorry to hear about your concerns regarding subscriptions.

Having checked your order, I can confirm that it was placed as a guest order and that no subscription has been set up. If a subscription had been created, you would have received a separate confirmation email containing details of the subscription and its renewal date.

We always aim to make our website and ordering process as clear as possible, so we're keen to understand what led you to believe a subscription had been created. I can see that we've responded to your query with this information, but if there's anything further we can help with, please don't hesitate to contact us at support@gruum.com.

Warm regards,
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Simply really good products

I initially bought some sample scents from grÃŒum because the design caught my eye, and the scent combinations, so I was very pleased to find they are really pleasant fragrances, and last well without being too overpowering.

On the basis of that purchase I went on to buy a selection of bar soaps, because I like the simplicity and the lack of plastic packaging, and again the products are really good quality, with refreshing fragrances and, unlike some bar soaps I've bought previously, retain their quality when in use and last well, not seemingly melting away on first contact with water!

Overall I've been very impressed by my grÃŒum purchases and I'm already looking at other items from their range on the strength of the ones I've bought to date.

2026幎8月10日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Kevin,
We are so pleased to hear you are enjoying trying lots of our products! Thanks also for the 5 stars, we appreciate your support.
Warm regards
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

I had an issue with a delivery and they


I had an issue with a delivery and they resolved the problem very promptly and professionally. Thanks to Ana.

2026幎8月10日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi there,
Thanks for sharing your experience and for the 5 stars! We are pleased that Ana was able to help you and get everything sorted.
Warm regards
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Absolutely fantastic products

Absolutely fantastic products, the bundle with the wash bag is perfect for holidays. Would definitely recommend them.

2026幎8月3日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Sandra,
Thanks for taking the time to share your feedback, we are so pleased you are finding this handy for holidays!
Warm regards
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Great products

Great products. It's the only soap based shampoo that doesn't seem to adversely affect my hair. The soap deals are great value too.

2026幎8月1日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Jancee,
Thanks for the 5 star rating! We are so pleased to hear the shampoo bars are working so well for you.
Warm regards
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Excellent fragrances.

Excellent fragrances and very handy size for pocket! Roll-on so easy to use.

2026幎8月8日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi David,
Thanks for the 5 stars! We are pleased to hear how well our roll on fragrances are working out for you.
Warm regards
Mikaela
Team grÃŒum

5぀星のうち5の評䟡

Think I’m hooked on Gruum roll-on


Think I’m hooked on Gruum roll-on fragrance set. It’s easy to apply, I like the options of various fragrances and it’s so easy to take away with you when you’re travelling. Goodbye to bulky bottles of perfume.

2026幎7月29日
自発的なレビュヌ
grÃŒum ロゎ

grÃŒum からの回答

Hi Lynne,
Thanks for your kind review. We are so pleased to hear that you are enjoying the roll on fragrances and how handy you find them, this is great to hear.
Warm regards
Mikaela
Team grÃŒum

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報