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Guest Wines レビュヌ 

164
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TrustScore 5段階評䟡の5

4.9

ワむンの卞売・茞入業者
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5぀星のうち5の評䟡

We've been buying our wines from Guest Wines for over two years now. There are two main reasons. Firstly, the wines are stunning in quality, and competitively priced. Previously we bought supermarke... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I knew wanted the excellent Ad Gefrin No 1 as I'd tasted it previously and I was happy to increase my order to receive an attractive first order discount. But what to add? I like Pedro Ximenez and the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I recently had the pleasure of a guided tasting with Ruth of Guest Wines at the Sweet Patisserie Bakery in Whitley Bay. I was so impressed by Ruth's huge knowledge of wines, and her open, friendly and... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Guest Wines are fabulous! Ruth is always super friendly and accommodating. They respond to emails really quickly and are able to deliver in great time. Ruth is always willing to provide gift boxes and... もっず芋る

䌁業が回答したした

䌁業情報

  1. ワむンの卞売・茞入業者
  2. アルコヌル飲料卞業者
  3. ビゞネス ギフト提䟛業者
  4. ワむン クラブ
  5. ワむン専門店

圓該䌁業による蚘述

Guest Wines are a North East based wine specialist bringing a range of exclusive and high-quality wines to the trade across Northumberland and the North East of England. We also offer an extensive online shopping experience for individuals who enjoy high quality wines at home.

連絡先

4.9

優良

TrustScore 5段階評䟡の5

164件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(164)

過去12か月のレビュヌ数: 1件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great choice and excellent service

A great choice of wines available at competitive price backed by excellent customer service, including free delivery.

2022幎4月1日
Guest Wines ロゎ

Guest Wines からの回答

Hi Tom, What a lovely review to read! Thank you so much for your positive feedback. It's good to know we're on the right track! Cheers Ruth

5぀星のうち5の評䟡

Great

Great choice, quick delivery

2022幎3月27日
Guest Wines ロゎ

Guest Wines からの回答

Hi James, Thank you very much for your review! Always great to receive this kind of good feedback! All the best Ruth

5぀星のうち5の評䟡

So easy to buy online and service was


So easy to buy online and service was fabulous taking note of delivery instructions. Will certainly use again. Thank you.

2022幎3月23日
Guest Wines ロゎ

Guest Wines からの回答

Hi Robin, Thank you so much for your review. We're really chuffed you found our website easy to use and we look forward to welcoming you back. All the best Ruth

5぀星のうち5の評䟡

Great x 3

Great service, great price and great communication

2022幎3月13日
Guest Wines ロゎ

Guest Wines からの回答

Hi Ewan, Thank you so much for your kind review! We're very happy to help. Ruth

5぀星のうち4の評䟡

Temper your expectations on delivery times

I suppose with all online companies, sometimes products that look like they're in stock are not!

Otherwise prices seem ok.

2022幎1月15日
Guest Wines ロゎ

Guest Wines からの回答

Hi Andrew,

Thank you for your feedback. We are sorry that you have been inconvenienced.

Sometimes multiple orders of a said wine can occur that renders the wine out of stock, but this might not show for a while until our systems update.

If a purchased wine becomes out of stock, we can usually source and restock this wine within a week or two (sometimes days).

I believe we emailed you outlining that a wine you had purchased had gone out of stock, but we would have this back in stock within two weeks maximum (and not 'sometime this year' as you now state).

We apologised for the inconvenience caused. We also said that we were happy if you wished to cancel your order if you did not wish to wait that long. You replied to this email, stating that you were happy to wait.

Payment is taken at the point of submitting an order. This is the same for everyone making an order with us. We always respond to online customer payments 1. to let them know that we have received their order 2. to let them know when we can deliver/ask for any delivery instructions, and 3. make the customer aware of any delay.

I can assure you that we are not here to simply take money nor are any of us monkeys. I feel that in circumstances such as this one, I would prefer to return your money and that you shop elsewhere. I shall give instruction for your payment to be returned to the account in which it was paid from.

Yours sincerely,
Kelvyn Guest (Director)

5぀星のうち5の評䟡

I had to order a case of wine at short


I had to order a case of wine at short notice and Ruth could not have been more helpful.

Would totally recommend Guest Wines and I intend to order from them in future.

2021幎12月18日
Guest Wines ロゎ

Guest Wines からの回答

Thank you for your wonderful feedback Carole. We do our best to help and advise! Look forward to hearing from you again.

5぀星のうち5の評䟡

Very pleasant and helpful people

Very pleasant and helpful people, delivered by themselves. Also helped out with wine suggestions

2021幎12月11日
Guest Wines ロゎ

Guest Wines からの回答

Hi Gordon, Thank you so much for your review. We're very pleased we were able to help and hope we'll see you back again soon. All the best Ruth

5぀星のうち5の評䟡

Brilliant!

Brilliant service! Will definitely be ordering again!

2021幎12月5日
Guest Wines ロゎ

Guest Wines からの回答

Wonderful to receive your positive feedback! It's very much appreciated. Thank you.

5぀星のうち4の評䟡

Overall good service

Overall good service, there was a problem with the courier however that was quickly resolved. Only down side is that even after requesting shipping information none was provided. This would vastly improve the service. Will use this company again.

2021幎11月9日
Guest Wines ロゎ

Guest Wines からの回答

Thank you very much for your review Neal and your comments. It is always disappointing when we have a problem with a delivery that is out of our hands. We try our best to resolve these issues swiftly and with the least inconvenience to our customer as possible. Your remarks on your request for shipping information have been duly noted and taken into account. Although we do not have an automated system that notifies us immediately when a delivery has been made, the majority of our courier deliveries are next day and when we confirm an order providing delivery date we state this. I apologise for this being missed on this occasion with yourself. We look forward to seeing you again.

5぀星のうち5の評䟡

Fantastic wine tasting event!

Ruth and team hosted a fantastic evening for us over Zoom, with gorgeous wines, lovely snack suggestions and really down to earth helpful guidance through the world of wine tasting. Would highly recommend.

2021幎4月19日
自発的なレビュヌ
Guest Wines ロゎ

Guest Wines からの回答

Thank you for your wonderful review Tom. We are so pleased you enjoyed the evening, as did we! Hopefully we can welcome you and your team back again soon.

5぀星のうち5の評䟡

Excellent online service

Excellent online service, communication, throughout the order process, more importantly the product and value were excellent

2021幎2月26日
Guest Wines ロゎ

Guest Wines からの回答

Thanks Sean, your comments are much appreciated.

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