Gympack レビュー 35

Purchased a bag in December, never got it... multiple emails sent with the same generic response. Scammers!

DO NOT FALL FOR THIS COMPANY
Bought a bag in December. Website and company are a scam. Bag is nothing like the website. Take your money and ship you an Ali Express bad for a fraction of the cost. My courier showed the origin as ali express. Then the bottle holder fell apart and customer service was non existent. Fob you off with it being passed on. Never heard anything back. Had to get my bank to claim back the money. Then company had audacity to try and chase me for non payment.

Absolutely shocking! Do not order!! I ordered in January, it’s now end of April and no order arrived, with multiple attempts of contacting them just to receive the same crappy response saying they’re passing to the relevant department to investigate

DO NOT ORDER!!!!!

GYMPACK = ARNAQUE!!!! J'ai commandé le sac et la gourde, sac acheté 70balles pour au final m'apercevoir qu'il s'agit d'un sac Alixpress a 30balles, sans aucune inscription de la marque, il manque également un compartiment.. bref
J'ai payé via paypal, et paypal à refusé de me remboursement, malgré les preuves..
Belle arnaque n'achetez pas sur ce site!!!!

Do not order. This is a scam. You will not receive your item and the email they provide with bounce back with a bunch of letters and numbers.

Ordered a gym bag from Gympack. The item never shipped, and after multiple attempts to resolve it directly, I was told a refund would not be issued.

Hoping they choose to make this right for future customers.

Do not buy from this company. Still no sign it has even been shipped. Have stopped responding to my emails. Total scam

Do Not Buy From Them!!!!
I bought a lunch box from them. It was not what I expected. I wanted the instructions to return it. Over 2 months I have been given the run-around. Customer service is in the dumpster!

Desde el mes de diciembre estoy esperando como arreglar la devolucion de un envio. Y lo unico que hacen es pasar el tiempo y no dar una solucion

It’s been a month and still have not received my package. Kept asking for a refund bc of how late it was. They refused to give one.

If I could give 0 stars I would! Blatantly didn’t receive the bag that was advertised! This is definitely a scam company. Don’t buy anything, all the customer service is foreign also, so you have no chance of getting anything.

Do not order from this company.
My items were of very poor quality and damaged due to poor packaging.
Multiple emails were sent back and fourth in regards to a returns label which they would not send me. This was ongoing for 3 months and I had to resolve the issue through my bank.
Not professional at all.

Horrible I wish I had read this before buying from there Christmas sale this is insane how have they not gotten taken down it’s been over two weeks not even a tracking number or anything asked for a refund and nothing but please be patient from Vanessa Castro other than she forwarded it to the responsible dept.

Wish I had read the reviews here before I purchased an item from Gympack
Still haven’t received item and it’s been 3 weeks , appalling customer service , took days to respond to my emails with a rubbish stock standard reply with no answers as to where my item is and how long it will be till it arrives

Terrible experience – no response, no refund, took my money and disappeared

I placed my order with Gympack on 26 November and have received absolutely no proper response or refund despite multiple attempts to contact them. They ignored every message and offered no solution.

I neither want a replacement nor a new shipment — I want my full refund immediately. After waiting for over 6 weeks without any communication and no resolution, I have initiated a chargeback with my bank. This is an unacceptable and unprofessional way to treat customers.

I strongly caution others about buying from this company until they sort out their customer service. My experience has been extremely frustrating and disappointing.

I was in the market for a nice all in one bag, I was looking at Wolfpak but had trouble justifying the price point.

I heard from a colleague about Gympack, so checked out their social media and was impressed with the marketing.

So, decided to jump on the Christmas deal and order a bag + a couple patches off their website. I ordered the bag on December. 19th, 2025.

For starters, the shipping was all through a Chinese company which was confusing because it appeared that the company was American?

I got the bag today, it was the right colours and appears to be the right size but has ZERO Gympack branding on it.

I’m convinced I just got a bag of Temu or Ali-Express, not an actual Gympack bag.

I would advise against buying from them, just being that they don’t appear to lead with integrity or morals.

Not very impressed, especially considering the bag was shy of $200 CAD with the patches.

Update on my last review. I FINALLY got the bag. Quite honestly I love the bag and seems to be very well built. The only negative comment I have which makes me not give it 5 stars was that it took 7 weeks to get to me (not the 7-10 days advertised) but I give the bag a thumbs up.

Total scam can't believe they haven't been shut down yet. Took my money no delivery. They don't respond to emails, nothing. Do not buy from this company.

DO NOT BUY FROM THIS COMPANY
I have not received my goods.
They refuse to give me a refund.
I can't track my goods - despite the email saying " its with their logistics department " .
They are obviously a scam.
For the first time and last time I bought goods online without reading reviews and I've paid for it