I was changing my ticket to another month. Russel helped through and through. He really exceeded my expectation.Will surely recommend him to my friends and family. Thank you for now and always.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was having an agent (Alex), at the initial stage I was very scared to deal with an again due to the dissatisfaction I had from other agents. However Alex acted the opposite by showing me honesty, t... もっと見る
企業が回答しました
⭐⭐⭐⭐⭐ David provided outstanding customer service from start to finish. He made the whole booking process easy and stress-free, arranging our tickets efficiently and ensuring everything went smoot... もっと見る
企業が回答しました
I was contacted by the gypsyfly travel agent for tickets offer. Initially, I was very much afraid that could be scammers. so i went back and forth with them. However, Denis was so patient and calm in... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Gypsifly Travels, we believe that travel is not just about reaching a destination; it’s about the experiences that shape us along the way. As a leading travel agency, we are dedicated to curating unforgettable journeys tailored to your unique preferences and interests. Our team of passionate travel advisors brings years of expertise and insider knowledge to help you navigate the world’s most captivating destinations. Whether you’re dreaming of a tropical getaway, an adventurous expedition, or a cultural immersion, we work closely with you to design personalized itineraries that suit your style and budget. Customer satisfaction is our top priority. We pride ourselves on providing exceptional service, from the initial planning stages to your return home. With Gypsifly Travels, you can travel with confidence, knowing that we are here to support you every step of the way. Join our community of happy travelers who have explored the world with us. Let us help you create memories that will last a lifetime. Reach out today to start planning your next adventure!
連絡先
106 Plumstead High Street, SE18 1DU, LONDON, 英国
- 0203-9733-555
- info@gypsifly.co.uk
- gypsifly.co.uk
4.9
優良
389件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service polite and…
Great customer service polite and professional Alex was great good deal
2025年10月15日
自発的なレビュー
Gypsifly Travels からの回答
Hi Allia,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Keep on the good work,thank you.
2025年6月22日
自発的なレビュー
Gypsifly Travels からの回答
Hi Victor,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Alex gave a good service and ticket was…
Alex gave a good service and ticket was immediately sent after payment confirmation
2025年10月14日
自発的なレビュー
Gypsifly Travels からの回答
Hi Mike,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Good customer service and effective…
Good customer service and effective communication excellent services overall and happy about the services provided will choose you again
2025年10月14日
自発的なレビュー
Gypsifly Travels からの回答
Hi Dorcas,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
I had a great experience with John Ana…
I had a great experience with John And he is professional and ready to assist in any challenge. I highly recommend Gypsifly travels for all your booking.
2025年10月11日
自発的なレビュー
Gypsifly Travels からの回答
Hi Sammy,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
John is very good
John is very good . Always accommodate your travel with limited budget.
I will recommend him anytime
2025年10月8日
自発的なレビュー
Gypsifly Travels からの回答
Hi Folami,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Thanks for James at Gypsitravel he was…
Thanks for James at Gypsitravel he was very helpful and patient I recommend this place when booking your flights as they will get you a reasonable price.
2025年8月1日
自発的なレビュー
Gypsifly Travels からの回答
Hi Tahani,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Very fast and efficient
Very fast and efficient, Excellent Customer Service.
Alex Jones was dynamic on his job.
2025年10月3日
自発的なレビュー
Gypsifly Travels からの回答
Hi Tony,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
The follow up is great
The follow up is great, they put clients focused on the journey plans as they provide tremendous alternatives to achieve the goal.
2025年9月30日
自発的なレビュー
Gypsifly Travels からの回答
Hi Audax,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Our family flight
I booked a group (8 people including 2 little children) flight early in February for travelling in December. It was great, as the company offers paying the flight in instalment. Due to unforeseen financial commitment, 2 of the party had to pull out. The company was asked about it. They assured me that this should be ok and it would not incur any penalty. I was chuffed as travelling! Therefore I hurried and paid most of the fund. However, when I asked the agent of the when I will receive my tickets, this started to become vague. Telling me that it will be sorted soon, But what it transpired later on is that Air Mauritius has pull out the whole due, I expect because it was a group promotion. By this time it was June, every time the agent (who sound lovely and calm) kept telling me it will be sorted soon. This went on till beginning of September. By that time I was getting worried and very concerned. Unforeseen issues meant that the agent I was dealing with was away. One of his colleagues took over, realized that the direct flight booked did exist anymore. His manager had to take over to find us another flight with different airlines. We do have our tickets now. But we have to pay extra (which I didn't mind)/ travel and return at 2 different airports / not a direct flight/ We are all sad that we have to return on 31 December. Therefore, we don't get to spend New Year with my family as per original flight. I believe that the agent should have done his homework and speak to the original airline making sure that the whole cohort is not impacted, not just telling us that would be fine to change. Note we have been given a voucher of £200 to spend on a different travel in the future. Very kind of the company, however it is not helping toward this travel. I will conclude to say that the company is reachable on the phone and very calm and polite.
2025年9月1日
自発的なレビュー
Gypsifly Travels からの回答
Dear Marie,
Thank you for taking the time to share your experience. We’re truly sorry for the stress caused by the airline’s cancellation of your original direct flights and the impact this had on your holiday plans.
While Air Mauritius’s withdrawal was outside our control, we acknowledge that our communication should have been clearer and faster while we worked on alternatives. Our team did secure replacement flights to ensure your trip could still go ahead, and we regret that this meant changes to airports and dates.
We’re pleased you found our staff polite and reachable, but we also take seriously your disappointment about missing New Year’s with your family. Your feedback is being used internally to improve how we manage group bookings and airline changes.
The £200 travel voucher was offered as a gesture of goodwill, and we’d love the opportunity to welcome you again and restore your confidence in us.
Thank you again for travelling with us, and we hope your next experience will be much smoother.
Kind regards,
Gypsifly Travels Team
I really wanted to travel to Nigeria…
I really wanted to travel to Nigeria this year and Mr David Scott, was very helpful by offering me a very good deal
2025年8月27日
自発的なレビュー
Gypsifly Travels からの回答
We are overjoyed to read your 5-star review! Thank you for sharing your positive experience with Gypsifly Travels.
Our team is dedicated to creating unforgettable travel experiences, and it's wonderful to know we achieved that with your trip. Your kind feedback not only encourages us but also helps other travelers learn about the exceptional service we strive to provide.
If you ever need assistance or have any travel plans in the future, we would be thrilled to help. Your continued support means a lot to us!
Safe travels and warm regards,
Gypsifly Travels
Kevin was my agent and he guided me…
Kevin was my agent and he guided me very professionally throughout this experience. I will recommend him to my friends and relatives. Thank you
2025年9月27日
自発的なレビュー
Gypsifly Travels からの回答
Hi Kate,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Gypsifly Travels からの回答
Hi Delight,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Good travel agents
Good travel agents. ADAM is like my friend now lol. Hes very persistent but he gets tbe vest offers. Too service
2025年9月26日
自発的なレビュー
Gypsifly Travels からの回答
Hi Portia,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
VERY HELPFUL STAFF BY THE NAME OF DAVID
VERY HELPFUL STAFF BY THE NAME OF DAVID
FROM START TO FININSH
2025年9月4日
自発的なレビュー
Gypsifly Travels からの回答
Hi Rusoke,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Thank you for the brilliant service…
Thank you for the brilliant service Alan! Thank you for your patience with me considering that l was not well at the time of the booking.
2025年9月24日
自発的なレビュー
Gypsifly Travels からの回答
Hi Abigail,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
David Scott was very patient and calm I…
David Scott was very patient and calm I will use them again
2025年9月24日
自発的なレビュー
Gypsifly Travels からの回答
Hi Grace,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Excellent customer service.
2025年9月4日
自発的なレビュー
Gypsifly Travels からの回答
Hi Fred,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
David Scott my guy you hooked me up…
David Scott my guy you hooked me up with a super deal . Will be using again
2025年9月22日
自発的なレビュー
Gypsifly Travels からの回答
Hi Chinedu,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Gypsifly Travels からの回答
Hi Philip,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
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