hackrepair.com レビュー 130

I have worked with the company three times. Great communication, quick to reapond, excellent evaluation of the issues, and solved the problems every time.

Patient. Knowledgeable. And Very Helpful!

Can I give this company 10 stars out of 5? Seriously, this is the second time I've worked with Jim and his company. His responses to my inquiries have been immediate. He just answers right away, comprehends the problem, goes to it and spends as long as it takes to fix it. At the same time, he does his best to save me money. I had purchased an email address from GoDaddy, my domain, and they were going to charge me US$160 for two years. This would, of course, be an ongoing charge, and I live in Canada, so that was about $219 for me, give or take. Jim said don't do it. He encouraged me to go back to GoDaddy to get a refund and sold me a $50 one-time fee domain email address that we needed to fix the Contact Us form on my website. Jim is the best. I highly recommend him, and I'm sure his team is equally high-quality and caring. He did everything to make this experience smooth, even when it became very frustrating with the back and forth with GoDaddy.

Mr Walker,help me get my website back.And also showed me things that need help with the site. I would recommend him for help with anything cconcerning our web ssite.And server or host needs.

JIM IS AMAZING!!!!I just want to take a moment to express my immense appreciation for Hackrepair.com. The week before I found Jim and used his services was unbelievably stressful. My business email domain's Microsoft two-factor authenticator had been compromised by hackers, and even GoDaddy's top IT team couldn't fix it. But then Jim came to the rescue and successfully retrieved my business email. I can't even put into words how relieved I am, as I thought my business email was lost for good, and my domain was in jeopardy despite having security measures in place. Jim was not only a lifesaver but also incredibly kind and patient throughout the entire process. I honestly haven't experienced such outstanding service in a long time, and I would enthusiastically recommend Jim to anyone in need. Thank you so much!

AHHHHH!!!!! My SITE GOT HACKED!!!!!!!!

STEP 1: My big hosting site was no help. After 5 days of kids poking around, they recommended to use company XYZ.

STEP 2: Spend a day calling XYZ. I called... and called... and called.. phone just kept ringing.

STEP 3: I searched the internet and called the Hack Repair Guy (Jim) who not only answered the phone on the second ring, but proceeded to repair my site right over the phone with me.

RESULT: Site back up in less than 2 hours!!!!

RECOMMEND YOU SKIP STEPS 1 and 2 and call
The Hack Repair Guy (Jim) who is perhaps the most experienced website tech on the planet with first rate service.

Jim and his team have been very helpful throughout the process of removing malware from my six websites, on 11 March, the day I discovered that my hubby's website link on the search engines for his Bedazzled event at Hebden Bridge Picturehouse was now linking to a porn site.

As soon as I got in touch with Hack Repair, Jim was straight onto identifying where the hackers had placed their malware and he emailed me very frequently.

I now host my websites with TVCNet, and it's faster, reliable, and secure because I have all six websites on a reseller hosting plan. I had numerous issues with plugins and themes while at Bluehost, but they are all fixed since moving to this host.

Prior to this, Jim highlighted to me how vulnerable shared hosting packages are, and I had no idea. I had set up about fourteen websites through Bluehost during my time there, and never experienced any issues, but I also did not know how vulnerable I was setting myself up for a hack attack, and the scum bags got in.

I thought the pricing was fair for the malware removal, which covered three websites and then additional costs for additional websites.

I must be honest and say that I have been a very stressed customer toward Jim on several occasions, due to my mental illness, but Jim has been courteous and very helpful to me, when he could have told me to take a hike. He is the better human being for putting up with my outright impatient behaviour at times.

I highly recommend Jim @ Hack Repair for removing malware fast, and TVCNet for hosting your websites. Any questions I have are answered very quickly, and I'm confident with relying on Jim and TVCNet for my websites for the future.

Can't say enough about Jim, his service and the time he saved us. For three months, we tried SiteLock with no results. Maybe they can help block malware but SiteLock could not clean out anything existing.

Reached out to Jim @ HackRepair and it's like he knew, before looking at our website, what was wrong with it. He didn't oversell his services but was confident in what he could do. My only regret is that we didn't find Jim and HackRepair sooner.

My clients Wordpress site got hacked with Japanese characters. I was locked out of the admin entirely. Kept calling places who fix stuff but none answered or returned my call. Found Jim from a website post and reached out to him. He was able to restore the website and remove any bad files injected by this hacker. Did it within 4-5 hours and under $300. Very happy to have found him and to have our site back up and running.

Jim did a wonderful job. His calm and capable demeanor was so helpful and his work was quick and reliable. I have him on a monthly retainer in case another hack should occur. It took my frustration to a relaxed state with him in control.

There is no one out there more capable and expert at this than Jim. He truly is a legend in the business.

Recently had a bad experience where my email was hacked and thru my email address hacker had stolen airline miles, used some credit cards and who knows what else. I kept changing my email password but hacker kept getting back in making my life miserable. I found Jim’s website and called him. Even though this is not his area of expertise, he spent much time on the phone with me giving advice. I sincerely appreciated the time he took and his concern with my situation.

Jim answered the phone! And that attention to his business continued throughout the clean up. Turns out I had over 18,000 malware files on my website(s). Hackers had completely deleted my home pages. Jim knew just what to do! Not only did he scrub all the malware from my sites, he reconfigured everything to be in an optimal state. I feel very lucky to have found him. HackRepair.com is excellent!... way cheaper and far far better than companies like Sitelock. Great customer service and truly an ethical pro.

Jim is simply amazing! He had our website up in about 2 hours on the heels of our previous webmaster fighting a hack for days without success. This man and his company are special and deserve tremendous recognition. Not only is Jim extremely knowledgeable but he has incredible people skills. If you ever have a problem you can trust this man and his company.

Jim at Hackrepair.com was amazing. I had more then a few websites get infected with malware. My hosting service Bluehost tried more then a few times to rip me off. Suggesting sitelock was their only solution. At $330 per website. All it does is remove malware without actually fixing any entry points. Jim went through all my websites. Did fresh installs of wordpress and closed all security entry points. Then monitored my sites for a week to make sure. He also gave me fresh clean backup of all my sites with the databases. If you have a hacked website I highly recommend Jim.

Oh man, Jim and HackRepair saved out butts recently. As a front end developer, I thought I had it all figured out, but when we came under PHPinjection attack and our site was ruined, I became aware I was in waaaay over my head. Not only was Jim available as soon as we called, but was understanding, courteous and above all, PROFESSIONAL! In under a day, he was able to restore our site, fix our Google rankings/presence and a ton of other beneficial things I don't even quite understand myself... I will reccomend his services to anyone haveing website security issues. We are now a solid subscriber to his on-going security review services, and couldn't be happier. HackRepair is the real deal.

We identified vulnerabilities on our site and within an hour HackRepair.com was at our virtual side, guiding us through the steps needed to secure our site. But he went above and beyond in identifying slow server issues and worked with us to move to a faster server. The calm and professional demeanor exhibited by Jim added an extra sense of security, which is exactly what we wanted. Look no further if you've identified vulnerabilities. Jim is a pro, a cyber hero.

Jim did a great job of helping me with a hacked site. He was quick, communicative and efficient. The site has been good ever since. I'm glad to have found him!

Jim Walker, The Hack Repair Guy is an actual real-life super hero🦸🏻‍♂️ Seriously. I was locked out of both of my websites because both had been hacked. After HOURS...seriously, hours spent trying to get help from my hosting and malware protection providers - I began researching other solutions. And that's when Jim Walker, The Hack Repair Guy appeared - just in the nick of time. Within an uber short period of time, I was back online! He even sent me a very detailed report on what had happened, the repairs he made, and suggestions on how to improve my site's security. And then, he called me by phone to go over his report - making sure I understood everything. Seriously, superhero stuff. Exceptional customer service! Scary problem 100% resolved. If you're in a pickle - Jim's your hero!

Wow, what a great experience. I won't say it was worth it to get my site hacked and need to be rescued by a professional, but since this did happen, I feel very fortunate to have found Jim and HackRepair. I couldn't imagine a smoother experience. His calm, patient competence made it much more painless than I expected. Highly recommended!