Although delivery was very quick and the item looked nice unfortunately the only attachment that is good is the hair straightener the brush does not give you volume it doesn’t matter if you put hair s... もっと見る
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I ordered my hairshark on Jan. 6th and while I did get an order confirmation, I have not received the product and have gotten no response to my customer service inquiries. Only upside is they haven't... もっと見る
I ordered one, thought it hadnt went through and ordered another, I tried to contact Hairshark to cancel the second order but no reply so I ended up.having to pay to return one Thankfully this has... もっと見る
企業が回答しました
Bought 2 Hairshark’s paid for 2 and only one arrived.no paperwork or order details in bag for me to contact and chase the missing comb.
企業が回答しました
企業情報
当該企業による記述
The No.1 range of heat-free styling tools 🦈Shop Hairshark new products now 🇬🇧As featured in @glamouruk 🌍Worldwide shipping
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1.5
ひどい
129件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Love my new Hair Shark
Love my new Hair Shark! Got it today & it works great on my fine hair. Adds fullness & shine in no time at all! Will be a great time saver in the future. Thank you so much!!
2020年2月22日
自発的なレビュー
Excellent product great service
2020年1月29日
自発的なレビュー
A must have!!!
2020年1月28日
自発的なレビュー
Shipping too expensive
In the summery of my order was "Shipping £9.99 via Flat rate". I payed. More than 2 weeks later contacted me czech post - it has a package for me for and I have to pay £15.00 additionaly for shipping.
2020年1月21日
自発的なレビュー
Hairshark からの回答
Hi there,
Thank you for getting in touch and I'm sorry to hear of your problem.
Unfortunately I don't feel Hairshark deserve a 1 star rating from you at this stage after review.
If your local delivery service have decided to add extra taxes charges then I believe this is an issue you need to take up with them. If you take into account that we charge £10 international (which is an extremely competitive price) and they've added another £15 then this means the rate would be £25 -which is totally unacceptable. This is a matter that needs to disputed with your local delivery office as it has nothing to do with Hairshark and I would suggest there is something amiss with the company.
We also do kindly ask that reviews are left regarding the brush itself. Meaning the quality and effectiveness of the product. This matter I believe isn't related to anything we have control over.
Once again I'm sorry to hear you've had this problem and hope you can get it resolved.
Best Wishes
Team Hairshark
Wow my hair never has volume and with…
Wow my hair never has volume and with this amazing product my life had got more va va vroom! Highly recommend and excellent price for amazing results!! Ryan was very helpful when I was enquiring about my delivery! You won’t regret this purchase!
2020年1月21日
自発的なレビュー
This is the best brush on earth
This is the best brush on earth. I can highly recommend to anyone to buy one.
2020年1月21日
自発的なレビュー
Ordered 22 Dec.2019....got it 18 days…
Ordered 22 Dec.2019....got it 18 days after....so I was thinking at least 21days...very excited when it was posted to me today
My God! It really does give a lot of volume and smoothing as it claims....I have 2 teasing brushes...but the "shark" beats them 100%... I tried it on my 94yrs. " young" mum and she's got thinner hair and honestly her hair volume doubled...she looked into my mirror and said" wow it's thicker!
Wonderful product...would recommend this to everyone..
Thankyou.Carol Rebers/S.Australia
2020年1月10日
自発的なレビュー
Not sure it is going to work
I have just bought the Hairshark not sure it is going to work as they say, I have not really tried it I have watched the video on line all they seem to do is backcomb the hair smooth over, and really I can do just the same with a normal brush. I will try it but I think it could have been a really bad buy for me £19.99 down the drain.
Since sending the above review I have tried the Hairshark Brush and I myself find just doing a little back combing and smoothing it over with a comb, works better for me. I still give it 3 stars
2020年1月8日
自発的なレビュー
Hairshark からの回答
Hi Linda,
Happy new year I hope you had great Christmas.
I’ve just been notified of this review and was a little confused to be a left a three star rating but to also read you haven’t yet used the brush?
As a small business we rely heavily on our accurate and honest trust pilot reviews and star rating. We work extremely hard to ensure our star rating is high so when a review is left, we act quickly if we need to, so our customers are happy. We pride ourselves on the quality of our product, customer service and social media interaction. When a review is left that reduces our star rating it genuinely hurts us.
I would kindly ask you please remove your review until actually using the brush and deciding if you like it or not, as there’s really not much we can do until you have. Just to touch on your initial comments regarding the brush itself- yes you’re correct regarding the method however you would not be able to achieve the same results with other standard hair tools. This is due the quality of the components used in Hairshark, the configuration of the bristles and the patented shark fins used for smoothing, that ensure you don’t remove any of the backcomb once it is in place.
If you do need any assistance achieving the best results please reach out at any time. One of our team will always be happy to assist.
Have a nice day.
Ryan Robinson
Operations Director
Excellent customer service
I recently had trouble receiving my hair shark back comb brush. After speaking with the customer service they were very quick to respond and get a new one sent out to me very quickly in time for Christmas. Excellent customer service from someone called Ryan.
2019年12月22日
自発的なレビュー
Highly Recommended
Brush is excellent and easy to use! I have long thick hair which can lack bounce and this was perfect for adding volume to my roots.
Customer service is fantastic and quick to respond.
2019年12月18日
自発的なレビュー
Service and delivery great
Service and delivery great, arrived in 3 days. Product not as amazing as I was expecting. Quite heavy in hand and not really any difference from any other backcombing brush/comb.
2019年12月13日
自発的なレビュー
Hairshark からの回答
Hi Shannon,
The Hairshark certainly is heavy in hand due to the quality of the components used in the manufacturing process. We pride ourselves on the standard of our product.
If you are not achieving the desired results please get in touch with one of our Hairshark Helpers, they will be able to assist you in getting the most out of your Hairshark.
Email- abi@hairshark.com
Have a great day
LOVE THE HAIRSHARK
OMG!! I bought this brush on Black Friday and I LOVE IT. I have really fine hair and struggle to create any hairstyle but the hairshark made It so easy. i was really scared to use the brush, I had a fear of the damage backcombing could cause, I was so shocked to see that there was no breakage. Amazing brush would defo recommend, its worth the try. 🤯😍
2019年12月12日
自発的なレビュー
tutorial
Followed the Ferne Mccann hair tutorial and it went really well. Love this Hair Shark product, can’t wait to try more looks with it.
2019年12月11日
自発的なレビュー
I love to backcomb my hair
I love to backcomb my hair, and this brush is the best for them night outs!
2019年12月11日
自発的なレビュー
love!!!
i have short thin hair and this is the best brush i’ve ever used! will recommend to all my friends!
2019年12月11日
自発的なレビュー
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