Halo Verify ロゎ
りェブサむトにアクセス

Halo Verify レビュヌ 

1,516
•
TrustScore 5段階評䟡の3

3.2

生化孊研究所
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Poor customer care. Lack of communication/acknowledgement of order. Shambles taking payment. Two weeks later DPD are still expecting parcel. So am I!

5぀星のうち4の評䟡

We have used Halo test results on two occasions now. Both times the results come through quickly and the process was smooth. We suspect that one of our results that came back was a false positive -... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Complete debarcle. Paid expensive hotel in Kings Cross on the guarantee of results next day at 6am. Hotel and Halo lost out tests. No one compensation the +300quid we spent. Halo couldnt get us anoth... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had an issue on the App where I wasn't able to submit my test. I didn't realise until I had left the testing site. This was significant because it meant Halo were unable to match my sample to my detai... もっず芋る

䌁業が回答したした

䌁業情報

  1. 生化孊研究所
  2. 医孊研究所

圓該䌁業による蚘述

HALO - the world's most effective screening solution for infectious diseases including COVID-19

連絡先

3.2

たあたあ

TrustScore 5段階評䟡の3

1516件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.2

すべおのレビュヌ

(1,516)

過去12か月のレビュヌ数: 2件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Halo PCR testing is quick and easy!

Halo PCR testing is quick and easy to do.. And results received quickly! App is good for guidance if you need it too.

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Thank you very much for this 5-star review!

Please contact us if you require any further testing in the future, we are here to help.

Kind Regards,
The Halo Team

5぀星のうち4の評䟡

The test was quick and efficient

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Thank you very much for your review and your positive words, you feedback is very important to us.

We are very grateful you have rated us 4 stars, would you have any suggestions or any areas of improvement we could make to increase your experience with us to 5 star?

Kind Regards,

5぀星のうち5の評䟡

Efficient

Efficient service

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Thank you very much for this 5-star review!

Please contact us if you require any further testing in the future, we are here to help.

Kind Regards,
The Halo Team

5぀星のうち5の評䟡

Excellent Customer Service.

We contacted Halo by phone to check on time of a booking. Agent was extremely polite and helpful providing all the information we needed.

2022幎2月22日
自発的なレビュヌ
Halo Verify ロゎ

Halo Verify からの回答

Thank you very much for this 5-star review!

Please contact us if you require any further testing in the future, we are here to help.

Kind Regards,
The Halo Team

5぀星のうち5の評䟡

Halo Verify was fantastic

We used Halo Verify for the PCR upon landing in the U.K. very easy to do and ideal after a turbulent flight. The last thing I would have wanted to do is a swab down my throat so this was perfect and for our children. We did the test at the Sofitel in the morning and had our results by the evening so very speedy for a PCR. Thank you very much!

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Good Afternoon,

First of all thank you for taking the time out your day to write this 5 star review, your feedback means everything to us.

Have a lovely day,
Kind Regards
The Halo Team

5぀星のうち3の評䟡

I wish your app was downloadable on play store

I wish your app was downloadable on play store and not on app store only

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Apologies this is not yet available on play store and is something we are looking into.
You are able to access this via the website portal, which provides the exact same steps and login as the app would.

Kind Regards,
The Halo Team

5぀星のうち3の評䟡

Complete debarcle lost my tests

Complete debarcle. Paid expensive hotel in Kings Cross on the guarantee of results next day at 6am. Hotel and Halo lost out tests. No one compensation the +300quid we spent. Halo couldnt get us another test til 8 days later. Destroyed my 10 day holiday seeing family for the first time in 3 years. Gutted.

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Good Afternoon,

Would you be able to provide us with more information via trust pilot privately so this matter can be looking in to immediately.

Kind Regards,
The Halo Team

5぀星のうち4の評䟡

Good overall service

Good service sometimes needs to be quicker

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Thank you very much for your review and your positive words, you feedback is very important to us.

We are very grateful you have rated us 4 stars, and will take your comments on board on how we can improve.

Kind Regards,

5぀星のうち1の評䟡

Very bad staff especially Abi

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Hello Alex,

We are disappointed to read your review, and have tried to contact you to gather more information about your complaint but have been unable to reach you. We have also flagged your review to the Trustpilot team as we would appreciate it if you could leave out any personal information such as someone's name, and just leave a more general review in future.

Please contact our customer service team on 0330 390 4586 Mon-Fri between 8am-8pm, or weekends between 8am-4.30pm with all of your details, someone will be able to assist you with this.

Thank you.

Halo team.

5぀星のうち3の評䟡

Useful but ..

Very useful once you jump through the hoops BUT the information is poorly worded and sometimes wrong or out-of-date or conflicting from one page to another. It leads to mini-heart-attacks, as if travel these days is not stressful or challenging enough!!

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Hello Kirstie,

We are disappointed to hear that you were confused by our wording, and we do take our customers feedback on board when it is applicable. We do try to make sure the information we have on the site and on our app is clear and concise, and laid out in such a way that you are sure not to miss a thing, so we can make the process as smooth as possible for travellers.

We would like you to elaborate on this further if possible, so have tried to contact you to discuss further but have had no luck.

If you wouldn't mind contacting our team on 0330 390 4586 Mon-Fri between 8am-8pm, or weekends between 8am-4.30pm with all of your details, someone will be able to assist you with this and answer any questions you may have straight away.

Thank you.

Halo team.

5぀星のうち1の評䟡

Stop it finally and let people travel

Stop it finally and let people travel
I remind u of our basic human rights

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Good afternoon Michael,

We are sorry to hear you feel this way, but Halo is not responsible for this decision it is in fact a government decision and requirement, therefore you will have to take it up with them.

We do not feel it is fair that we are judged on this decision that does not sit in our hands, we are simply providing a service to make things easier for travellers whilst we are required to follow rules and travel guidelines, so would appreciate if you could rate the Halo service itself, rather than the government rules and guidelines which are not down to us. We hope that you understand our stance.

Thank you.

Halo team.

5぀星のうち5の評䟡

PCR test Heathrow airport December 2021

Easy to register, clear informations, easy to get to the place for the PCR test and all done quickly and very efficiently.

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Good Afternoon,

First of all thank you for taking the time out your day to write this 5 star review, your feedback means everything to us.

Have a lovely day,
Kind Regards
The Halo Team

5぀星のうち5の評䟡

Great!

Very good service and results back nice and quick!

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Good Afternoon,

First of all thank you for taking the time out your day to write this 5 star review, your feedback means everything to us.

Have a lovely day,
Kind Regards
The Halo Team

5぀星のうち1の評䟡

Appalling.

Appalling.
Results neveer came - lost somehow
Now found other reliable laboratories

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Hello William,

We are disappointed to hear your experience was not what we would have hoped for on this occasion. Having looked into your account on our system, it appears that your barcodes were not scanned/input properly on this occasion which meant your sample could not be linked properly to your account. Without barcode numbers we are unable to link samples to individual accounts and therefore, you do not get your results. Instructions on how to do this are on our website/App and in the instruction booklet in the kit.

Please contact our team on 0330 390 4586 Mon-Fri between 8am-8pm, or weekends between 8am-4.30pm with your barcode numbers and we will be able to find your sample and link it to your account properly.

Thank you.

Halo team.

5぀星のうち5の評䟡

Awesome service!

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Good Afternoon,

Thank you for rating us with 5 stars, your feedback is very important to us.

Kind wishes,
The Halo Team

5぀星のうち5の評䟡

Super convenient to get the test done


Super convenient to get the test done at the airport. The process was smooth, and the results were delivered by the evening, which meant we were able to get out of home isolation in 10 hours after landing instead of waiting for day 2. Priced competitively as well.

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Thank you for taking the time to review our service, your feedback is very important to us.

Have a lovely day!

5぀星のうち5の評䟡

Excellent service

Excellent service, especially Abi at the Sofitel T5

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Good Afternoon,

Thank you for rating us with 5 stars, your feedback is very important to us.

Kind wishes,
The Halo Team

5぀星のうち5の評䟡

Quick

Quick, efficient service
Friendly staff

2022幎2月22日
Halo Verify ロゎ

Halo Verify からの回答

Good Afternoon,

Thank you for rating us with 5 stars, your feedback is very important to us.

Kind wishes,
The Halo Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報