I am so grateful for the help your company has provided. This journey has been life-changing for me. My cholesterol levels have improved significantly, and the boost in my self-confidence is incredibl... ãã£ãšèŠã
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I hadn't heard of this company and was slightly dubious about using them. No need to worry at all.Very efficient and top notch customer service.They reply within hours to written requests for help.Ha... ãã£ãšèŠã
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Great customer service, received a call from Natasha today who was really helpful in advising me on what my options were so i could continue my weight loss journey. Would highly recommend this compan... ãã£ãšèŠã
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Poor poor poor! Followed link in an online ad as offered discount on Mounjaro. Went through the whole process and placed order only to receive an email 2 days later to say that âdue to some people... ãã£ãšèŠã
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At Happen, our mission is to support people on their weight-loss journey with care, professionalism, and a genuinely human approach. We believe healthcare should feel personal, supportive, and easy to understand, which is why we take the time to listen, explain options clearly, and tailor guidance to each individual. From consultation through to treatment and delivery, we aim to make the process smooth, straightforward, and reassuring. Our team is passionate about providing real, responsive support â not automated interactions â and building trust through clear communication and consistency of care. Safety is central to everything we do. As a regulated provider, we have a duty of care to ensure prescribed medications are handled and delivered securely, protecting both our customers and the wider public. Happen operates on a transparent subscription-based model, designed to deliver safe, effective treatment while maintaining fair and competitive pricing. If youâre looking for trusted, supportive care from a team that genuinely puts people first, weâd love to support you on your journey.
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Amazing customer service
Amazing customer service! Really appreciate the time and effort that Farhaad put in to making sure my order was correct.
Amazing service
2025幎9æ29æ¥
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Happen ããã®åç
Dear Lee,
Thank you for the amazing review! We're so glad to hear that Farhaad was able to help and ensure your order was just right. Weâll make sure he sees your kind words â feedback like this really means a lot to our team.
If you ever need anything else, weâre just a message away.
Kind Regards,
The Happen Team
Happen ããã®åç
Dear Mr Roocroft,
Thank you so much for your kind feedback! We're delighted to hear that you received excellent service. If there's anything else we can support you with, please donât hesitate to reach out. We truly appreciate your trust in us.
Kind Regards,
The Happen Team
Happen ããã®åç
Dear Patient,
thank you so much for your kind words! We're really glad to hear that Kimel was able to help you today â weâll be sure to pass along your feedback. If there's anything else you need, don't hesitate to reach out.
Kind regards,
The Happen Team
Great product and lovely customerâŠ
Great product and lovely customer service. Thank you Preston.
2025幎9æ19æ¥
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Happen ããã®åç
Dear Andrea,
Thank you so much for your lovely feedback! Weâre delighted youâre enjoying the product and that Preston provided excellent support. We truly appreciate your kind words.
If you ever need anything else, please donât hesitate to get in touchâweâre always here to help!
Kind regards,
The Happen Team
Personal diet and exercise planâŠ
Personal diet and exercise plan provided by Juanita which was realistic and achievable. Thanks
2025幎9æ18æ¥
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Happen ããã®åç
Dear Angela,
Thank you so much for your kind feedback!
Weâre so glad to hear that you found the personal diet and exercise plan realistic and achievable. Our wonderful health coach Juanita puts a lot of care into creating plans that fit real lives â weâll be sure to pass your message on to her!
If you ever need further support, sheâs always here to help.
Kind regards,
The Happen Team
Great from start to finish
Great from start to finish
Thankyou guys for all your help, I feel like a new man again. And given me a helping hand to a healthy future
2025幎9æ17æ¥
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Happen ããã®åç
Dear Mark,
Thank you for your amazing feedback! We're so pleased to hear your experience was smooth from start to finish. Itâs incredibly rewarding to know we could help you feel refreshed and ready for a healthier future. Keep up the great momentum â weâre always here to support you!
Kind Regards,
The Happen Team
Happen ããã®åç
Dear Amir,
Thank you for the wonderful review! We're so glad to hear you had a great experience with Farhaad. He truly cares about providing top-notch service, and your feedback means a lot to both him and our team. We appreciate your support and hope to welcome you back again soon!
Kind Regards,
The Happen Team
Great service from customer care
Great service from customer care. Krisham helpful and would recommend.
2025幎9æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Happen ããã®åç
Dear Jane,
Thank you for your kind words! We're so pleased to hear that you received great service from our customer care team. Krishan will be delighted to know his support made a positive impression.
We truly appreciate your recommendation!
Kind regards,
The Happen Team
Get my order on time
Many thanks to Michael for his outstanding support. He went the extra mile to help, and his effort made a real difference. Truly appreciated!â
2025幎9æ12æ¥
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Happen ããã®åç
Dear DR,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that your order arrived on time and that Mckyle provided such outstanding support. Going the extra mile is what we strive for, and it's wonderful to know his efforts made a real difference.
We'll be sure to share your appreciation with him â it will mean a lot!
Kind regards,
The Happen Team
Great service
Great service changed my order and brought it earlier than usual. They are very polite and helpful.
2025幎9æ16æ¥
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Happen ããã®åç
Dear Mrs Bolton,
Thank you so much for your kind words! We're really glad to hear that you had a great experience and that we could get your order to you earlier than expected. Our team always aims to be as helpful and responsive as possible â it's lovely to know it made a difference.
If you ever need anything else, donât hesitate to reach out!
Kind Regards,
The Happen Team
Ratings upgraded following phone call
To get a satisfactory response from Happen as to why my latest supply was received two days after injection date is like âpulling
HAVING NOW SPOKEN to Emily at Happen I am amending my rating. We discussed my feelings regarding the delay issues. She is arranging for payments to be rescheduled so that there are no delays in future.
2025幎9æ16æ¥
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Happen ããã®åç
Dear Margaret,
Thank you so much for your updated feedback and for discussing your concerns with Emily. Weâre glad to hear that she is working with you to reschedule payments and help prevent any future delays.
Your feedback is incredibly important to us, and we truly appreciate you giving us the opportunity to address and rectify any errors on our end.
We understand how frustrating delays can be, especially when it affects your treatment schedule. Please know that we are actively working to ensure this doesnât happen again, and weâre committed to providing a smoother and more reliable experience moving forward.
If thereâs anything further you need, weâre always here to help.
Kind regards,
The Happen Team
Simple straightforward and professionalâŠ
Simple straightforward and professional service. I've found the process very easy and reliable
2025幎9æ16æ¥
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Happen ããã®åç
Hi Julian,
Thank you so much for your kind feedback! We're really pleased to hear that you found the process easy and reliable. Providing a simple and professional service is exactly what we aim for, so itâs great to know we met your expectations.
If thereâs anything you ever need in the future, weâre always here to help.
Kind Regards,
The Happen Team
Happen ããã®åç
Thank you so much for your review, Malka! We truly appreciate your support and are glad we could assist you. If you ever need anything in the future, weâre here to help!
Kind Regards,
The Happen Team
Great customer service very helpful
Great customer service very helpful
Mckyle was great!!!
2025幎9æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Happen ããã®åç
Dear Nanty,
Thank you so much for your kind words! We're thrilled to hear you had a great experience â and we'll be sure to pass along your praise to Mckyle. If there's anything else we can help you with, donât hesitate to reach out! ð
Kind Regards,
The Happen Team
AVOID AVOID AVOID
Worse company ive ever dealt with
Called me when I answered treated call like ive called them, occurred frequently and called 4 times asking same information do mot allow you yo speak & tine is extremely rude
2025幎9æ1æ¥
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Happen ããã®åç
Dear Sarah, weâre very sorry to read your experience and that youâve been left feeling this way. Thatâs not the standard of service we aim to deliver. Weâd really like to investigate this further so we can understand whatâs gone wrong and put it right. As weâre unable to locate your details from this review alone, please could you email Emily at emily.singh@happen.co.uk so we can look into this for you directly.
Kind regards
The Happen Team
Iâm so happy with what Iâve achieved .
Iâm so happy with what Iâve achieved .
Unfortunately this is going to be my last order due to your price increase .
2025幎9æ11æ¥
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Happen ããã®åç
Hi there, weâre really pleased to hear how happy you are with your results â thatâs fantastic! Weâre sorry to hear youâre thinking of stopping due to the price increase. Weâd love the chance to look into your file and see if thereâs anything we can do to support you further, but we canât locate your details from this review alone. If you wouldnât mind emailing Emily directly at emily.singh@happen.co.u, sheâll be more than happy to help.
Kind regards,
The Happen Team
Kaz from Happen customer service
Kaz from customer services does an excellent job if you have any issues they are dealt with quickly always rings back when she tells you excellent service
2025幎9æ11æ¥
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Happen ããã®åç
Dear Gary,
Thank you so much for your wonderful feedback! Weâre thrilled to hear that Kaz from our Customer Services team provided you with excellent support and timely assistance. We pride ourselves on delivering reliable service and itâs great to know Kaz is consistently meeting those standards.
If you ever need any further help, please donât hesitate to reach out. We truly appreciate your kind words and your trust in Happen Pharmacy.
Kind Regards,
The Happen Team
Diviki Pillay was quick to respond andâŠ
Diviki Pillay was quick to respond and very helpful answering my query efficiently.
2025幎9æ10æ¥
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Happen ããã®åç
Dear Patient,
Thank you for your kind feedback! We're delighted to hear that Diviki Pillay was able to assist you promptly and efficiently. At Happen Pharmacy, weâre committed to providing excellent service, and itâs always great to know when our team members make a positive impact.
If there's anything else we can help you with, please donât hesitate to reach out.
Kind regards,
The Happen Team
Sorted quickly
Had a slight problem but it was resolved very quickly thanks for your help Emily
2025幎9æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Happen ããã®åç
Dear Christine,
Thank you very much for your kind feedback. Weâre delighted to hear that your issue was resolved quickly and to your satisfaction. Providing excellent customer service is very important to us, and weâre glad Emily was able to assist you effectively.
If you have any further questions or need assistance in the future, please donât hesitate to get in touch. Weâre always here to help.
Thank you for choosing Happen Pharmacy.
Kind regards,
The Happen Team
Juanita is a credit to Happen!!
I spoke with a lovely lady called Juanita. She was most helpful, understood my issue and took steps to resolve the matter.
2025幎9æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Happen ããã®åç
Dear Geraldine,
Thank you so much for your kind words and for taking the time to share your experience!
We're absolutely delighted to hear that Juanita was able to assist you so effectively. She truly is a valued member of the Happen team, and your feedback will mean a lot to her. We'll be sure to pass this along!
If there's anything else we can help you with in the future, please don't hesitate to reach out.
Kind Regards,
The Happen Team
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