Haq Travels レビュー 

Asalaamualikum. We have just came back from Umrah and we used Haq travel to book our package which was a reasonable price but most importantly from start to finish the service was A* .I would highly recommend Haq travel.

We travelled with Haq Travels and everything went smoothly. Our agent was Noor Nabi and he sorted everything out from flights, to taxis to hotels. Unfortunately we had issue with first hotel but Noor Nabi made sure everything went right and smoothly as soon as possible. Would recommend.

A Huge Thank You to Sami from Haq Travels

I cannot thank Sami from Haq Travels enough for the incredible support and care he has shown me throughout my journey. From the moment I reached out about my package, Sami has been there every step of the way, ensuring every detail was handled with professionalism and genuine care.

What sets Sami apart is not just his expertise, but his kindness and compassion. He didn’t just treat me like a client; he treated me like family. Whether it was guiding me through the process, patiently answering my questions, or going above and beyond to make this trip possible, Sami’s dedication has been unmatched.

Thanks to Sami, what once seemed like a dream has now become a reality. His kindness, support, and generosity will forever be remembered. I am truly in debt to him for all that he has done to make this journey possible. If you’re looking for someone who truly cares and will go the extra mile for you, Sami at Haq Travels is the person to trust.

Thank you, Sami – you’ve made a lasting impact on my life, and I’ll always be grateful!

Fahim.

The transport throughout the whole trip was great and the hotels were as promised. Muhammad Usman, who facilitated the booking, was excellent theought the booking process and was very helpful.

Tassawar Ahmed, made my experience of this company a really good experience as he helped all the way through my booking and my time in my Saudi Arabia and his service was excellent. Will recommend to anyone going for Umrah. In shaa Allah.

Usman was very helpful right from the start. Worked hard to find the right flights and times for my family along with the best hotels. Always very responsive and always happy to help. I would definitely recommend using Haq Travels for your Umrah. They will do their utmost to ensure you get everything you need

Very friendly and supportive, Areeba was exceptionally accommodating to our needs. She has been a great help throughout our Umrah journey. Jazakallah sister!

Tassawar Ahmed at Haq travels put together a bespoke ten day Umrah package for a group of us. We just returned back and I would highly recommend him as he was very responsive, helpful and flexible. Even when there were any issues he was on the case straight away. Flights, visas, transfers and hotels were included as we requested. Would highly recommend them to arrange your Umrah for you.

Recently returned from an Umrah trip with my family (10 people) alhamdulillah.
Just wanted to say a big thank you to Mohammad Usman.
He provided exceptional service from our very first phone call until the end of our trip. He was patient throughout the whole process. Flights, visas & hotel bookings were done flawlessly.
In Sha Allah will definitely be using your services again and will be in touch with Usman for future bookings.

JazakAllah Khair!

Wonderful experience throughout, specially Mr Usman was extreemely cooperative and kept me infromed all the way with prompt communication.
Would def be coming back to them for visa services.

Faisal from Haq Travels organised our Umrah package for September.
We asked for package from
Birmingham with full loop transport and hotels, along with a guide for Umrah.
Thank you very much.

This service was recommended by my sister. I am very pleased I chose Haq travels. I was accompanied by Tassawar ahmed who has given us a great service, he was very helpful, trustworthy and flexible. Definitely recommend Haq Travels. I will be using their service again in future. I’m very thankful.

Zain has been throughout helpful in booking my Umrah package, Alhamdulillah my journey has been blessed from start to finish. Will recommend Zain (Haq Travels) and use their services again. once again Thank you once again.

Zain has been throughout helpful in booking my Umrah package, Alhamdulillah my journey has been blessed from start to finish. Will recommend Zain (Haq Travels) and use their services again. once again Thank you once again.

Brother Tassawar Ahmad was fast great communication clear information and rapid to respond and reply to messages helped with staright information on questions. 10 out of 10. I like that fact he didn't hassle me pressure me. Gave me a price and gave me time to think. When I was ready to book it was done staright away.

My experience was great. Ahmad, the agent I spoke with was great and guided me properly. Attentively listened to all my queries and made the process seamless.

Reading some reviews below unfortunately mixed reviews. But I wanted to share my special experience as last November quick decision decided to go with not much family so I had to plan. I spoke with Arooma at Haqq Travel who very patiently attentively jotted down my planned schedule. My aim was to make to Jummah in Mekkah and Jummah Medina. I must emphasise Arooma worked extremely hard to set my schedule fligh,Hotel, transfers and by the will of Allah swt all went as planned. Aroom is excellent at her job kind spend time looking around to cater for our needs that's not an easy job. So Arroma well done👏. I pray one day Allah swt take you to our holy land where you sit planning for so many people to go. Our Duas are with you and haqq travel. May Allah keep the blessings coming in. Jzk Allah

I would put a zero if possible.
As a Muslim its imperative we hold our values and also not make promises we can't deliver on.
I must forewarn our brothers and sisters about this service.
My brother booked Umrah for February 2024. I have a usual go to travel agent I use locally, but at my brothers behest we booked with Haq Travels. We had never used them (and nor will be ever use them again!) Here's why:
'Abdul' got in touch was polite and courteous and dealt with everything in a professional manner, this was only until the trip started.
We booked separately and hence had seperate transfers, but the agent decided to make all our transfers under one booking, I refused to do this but agent was adamant they had spent MORE money for us to have this so called 'upgrade'. This was far from the truth!
On arrival in Jeddah we were greeted by our driver with a 10 seater for a party of 13 of us.
We had to send 4 passengers in an Uber. And others were sat with suitcases on their laps and in the aisles on the van. It was one of the worst journeys and not a short one.
Upon arrival at the hotel, the rooms had been booked under the kids names, not sure why you would do this? Why not booked under the lead passenger?
We pre-empted issues with transfers and as such we advised Abdul to make sure our transfer from Makkah to Madina was not affected by their incompetence yet again. Lo and behold the day to transfer to Madina came. The transfer had been cancelled as the driver was trying to reach a mobile number that was not in use and at home in the UK. We were unaware that number and was the only
number supplied to the transfer company. Maybe have 2-3 numbers on there? We also gave our Saudi numbers over but there was no contact on them. 3 hours later the van turned up. Not to our surprise it was once again a 10 seater for 13 passengers, 13 large suitcase cases and 10 hand luggage. We had to send 5 people on the train as a last minute and we have to bare the brunt of the cost once again!!
On arrival in Madina again the booking were under random names and wrong names/spellings and took hours for the hotel to decipher the information at their end.
There was no empathy or care from the agent. It felt like we got your money we got you to your destination the rest is your problem.
Also as others have said the date farm and free 5kg dates was a lie and a scam. We were promised this but nothing was given and no calls to any of the group. Be God-fearing and do not scam people like this especially with children and elderly it's not good!
The aftercare was zero and after our complaints about transfers we never ever heard from them again. They couldn't care less.

Honestly, I never ride that much review but when something I recommend it me are good and respectful and honest

Totally disgusting travel agent, horrible customer service. I wouldn't recommend anyone. From hotel booking to makkah hotel, Madina hotel, Jeddah airport taxi everywhere they made my journey nightmare.