Haq Travels レビュー 

Absolutely frustrated service.
We went to umrah in January 2024. This haqtravel agent made our journey absolute nightmare hotel bookings to their so called date farm visit. They changed hotel booking after initial deposit, they never informed us full information(like confirmation code) about hotel booking as a result we suffered every hotel we arrived. Taxi service was bad. Their customer service is careless. We never received our free dates. Just Fraud .

I used Haq Travels as a recommendation from a freind who also had a really good experience with them going to Umrah recently. Sufyan Naeem who dealt with my friends Umrah also dealt with mine. I would highly recommend his services, as it was my first time going he tailor made my package for me and my wife. Flights, private transfers hotels in Mecca and Madina. I was apperceive of how the package would come together in reality, but it was exactly how he explained. All documents and tickets was sent to me and it all worked brilliantly once we was in Saudi. Even the drivers contact you when there, which is reassuring. Five stars from me ⭐️⭐️⭐️⭐️⭐️

Salam
Thanks for good service and good transport the car was very comfortable and clean and new and the man arrived on the time ,The answers to all my inquiries were quick as well , thanks Faisal

We got our Umrah package from Haq Travels it was really very good.
Their employe Abdul Ahad dealt us.He did really good job.He explained us each and everything about our journey of Umrah.Hotel and transport services were very outstanding.I recommend Haq Travels to my family and friends.
Jazak Allah khair Haq Travels and Abdul Ahad

last year I did my uncle's umrah booking with abdul ahad and everything was very good and we also did our pakistan tickets from there and if we ever go to hajj then I will get my tickets from haq travel.

I am 100% going to book my flights from haq travels! Their service was amazing and abdul ahad told everything we needed to know I will tell all my family and friends about haq travels!

I was really happy with the service given by Abdul Ahad he explained everything really well and I will definitely tell more family members to book ur flights with haq travels and again a big thank you to abdul ahad!

Abdul Ahad was very helpful answered all my questions.

Abdul Ahad

He was incredibly helpful in finding me an amazing package and very knowledgeable. May Allah reward you.

We booked umrah private tour with Haq travels and Abdul Ahad took it to the next level by providing an exceptional customer service and ensuring a tailor made package is provided to suit my parents’s need. I highly recommend Abdul Ahad for his great customer service. THANK YOU Abdul Ahad for making my family’s umrah a memorable one.

Totally disgusting travel agent, horrible customer service. I wouldn't recommend anyone. From hotel booking to makkah hotel, Madina hotel, Jeddah airport taxi everywhere they made my journey nightmare even they didn't give me the ajwa dates which they advertised. Whenever I complained about their mistakes, straightaway they always blame customer and there are no apologies or sorry in their customer service.
Once you paid your initial deposit they will alter your hotel booking with some excuse. I paid for ground transfer for four persons but in Jeddah airport they sent a small car where I couldn't put my luggages in Car so, I had to carry bags on my lap in the front seat and one bag in the back seat so there were no space for my daughter. When I asked taxi driver why you give me small taxi, he said your agent said us. They gave me hotel voucher without confirmation number so my guest who arrived before me at makkah hotel had to stay another hotel when I called for confirmation code they answered me it's not their mistakes. When I arrived at Madina hotel. receptionist said one of my rooms booking was cancelled 2 weeks ago. Again I had to wait at the reception and called them for confirmation code fortunately it was afternoon in the UK time otherwise I would have been without room. I Asked them why you cancelled the booking similar answer it's not their mistakes. Finally I contacted for dates farm tour they said me It will be next day someone will contact with me but nobody called me two days rather I called many times to get the visit time. Last day morning I went to dates farm but at the farm they said agent didn't tell them about free ajwa dates for visitors. So I called them again but that time it was morning in the UK so they responded me late I left farm without dates they said me someone will give me dates before I leave. So I didn't buy any ajwa dates from Saudi at all. After arriving UK I called them for 5kg dates but they said it's not their fault I have to wait one month for dates. I talked to their manager who said me dates would be sent to my home address. I asked what day they will send it? No answer Now they don't reply my messages or call.

Got the visa on time, the people are very good and done things properly had no problem kept me up to date.

Everything was perfectly organised!
Our umrah was magical Masha Allah and we didn’t waste time because everything was done by Abdullah from HAQ TRAVELS.
I recommend to contact him for your umrah package (020 3920 9954.)
The hotels room was very nice and exactly how I wanted. All the transportation was organised by HAQ TRAVELS , the drivers were really professional and efficient.
No stress just enjoy your umrah .
Jazakallah

Booked our Umrah with Zayn and everything went well Alhamdulillah had a little issue but was resolved. Would highly recommend

Yes it was great experience with this company they offered me great prices and great trip. I am highly recommend to everyone.

I booked my Umrah package with Haq Travels. They gave me a good package at a good price. My package included transport which was very convenient and the transport service were very good, and they would sort out our transport ASAP. My booking was dealt by Faizan (020 3890 3932), who was very helpful throughout the process.

Areeba has redefined our Umrah experience with her expertise. Her meticulous planning, deep understanding of cultural nuances, and commitment to excellence have made our pilgrimage truly special. Areeba's dedication to crafting meaningful journeys is unmatched. Highly recommend her for an enriching and spiritual travel adventure

Unprofessional and do not like to listen and defensive when they make an error. Biggest mistake we made, reported to multiple agencies as I keep being lied to

Haq Travel and Faizan Tanveer are amazing!

Haq Travel have been absolutely amazing!

Faizan Tanveer served us with our Umrah package, his service from start to finish was fantastic.

He gave us options of all the hotels, then gave us the specific hotels we wanted, then arranged half board and full board for us to cater for the children and elderly so it is easy for them with all food provided at the hotel.

Faizan gave us the best flights for our circumstances and the flight that worked best with our situation.

Faizan considered everything for us and took into account every eventuality.

Definitely recommend booking with Haq Travels and ask for Faizan Tanveer as he is the best travel agent I’ve dealt with.

Thank you very much for everything, will certainly be coming back to you :)

Alhamdullilah our experience with Haq travel was good, however, there are space for improvement, there need to be more English speakers working in their transportation department, communication was a big factor as they mainly speak Urdu and not many understand English. Our first hiccup was when the taxi driver who supposed to pick us up from airport, kept saying 5min he’ll be there, after an hour of frustration we had to get on a random taxi to take us to the hotel, the company agreed to pay the taxi driver though. We had to chase up to organise the Ziyra and date farm visit. Swissotel in Makkah was amazing, really enjoyed the closeness to Haram, breakfast was fantastic with variety of food. However, the hotel in Medina Emaar al Mektan was disappointing, food was cold, the housekeeper refused to give out toilet rolls and towels, knowing there’s 3 of us sharing a room. Other than that overall experience was good