Harry Garlick レビュー 

180
•
TrustScore 5段階評価の4

4.2

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5つ星のうち1の評価

Absolutely awful service. Beware that they won't take responsibility if your machine is faulty. They're quite happy to refuse their customers' their consumer rights. Avoid at all costs!

5つ星のうち5の評価

Exceptional service as always from Harry Garlick and Andy. Phoned in regards to purchasing a fan due to this weather, spoke to Andy who personally delivered one the following evening set it up for me... もっと見る

5つ星のうち5の評価

2 days before Christmas & my parents living room gas fire has packed up - despite Gas Engineers visit yesterday after waiting a week for him to fit in a 90 & 85 years old couple Harry Garlick's save... もっと見る

5つ星のうち5の評価

Our washing machine died the day before our holiday! On return we went into the Clitheroe branch having done our research. They were so so helpful. We were wanting a particular program on the washi... もっと見る

企業が回答しました

企業情報

  1. 電源供給店

当該企業による記述

Established since 1952, Harry Garlick Limited We are an independent electrical retailer that has been serving the people of East Lancashire and North Yorkshire over 70 years. We pride ourselves on excellent service, and expert advice, making the purchasing process a joy. Specialising in, LED and OLED TV, we also sell everything for the home including Cookers, Ovens, Washers, Dryers, Dishwashers, Hi Fi, and pretty much anything with a plug on!


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4.2

ほぼ満足

TrustScore 5段階評価の4

180件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(180)

過去12か月のレビュー数: 5件

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5つ星のうち5の評価

Excellent service

Went into the store in Padiham a couple of weeks ago for a new fridge freezer. Received a warm welcome from Paul. I appreciated that Paul offered his advice, we were not sure which one to buy, but Paul did not try to pressure us or try to sell us the most expensive item like some other stores. Ordered Sat delivered Wed. We also got a call first thing on Wed with a delivery slot. They arrived on time and very carefully installed the fridge freezer took all the packaging away along with the old fridge freezer. Will definitely be back next time we need anything else, fantastic service.

2025年1月18日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks Michelle, Paul does a great job!

5つ星のうち5の評価

After sales serviceI…

I bought a tv on line in 2021 which I was a bit hesitant with,( I need not of been.)Andy delivered it also installed it for me.nearly 4yrs later the tv broke down, I rang Andy for advice, he looked into this for me straight away, informed me I had a 5yr warranty!! He gave me information of who to call and he also called them himself. I needed the invoice which I couldn’t find , I rang up and Graham sorted it straight away . I am now getting a replacement tv which I am delighted with. Andy and Graham are a credit to the company and I wouldn’t hesitate to use them in the future ,the after sales service is second to none, thanks again!

2025年1月6日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks for your great review Carole, it's much appreciated.

5つ星のうち5の評価

Amazing customer service from Harry Garlick

We bought a fridge freezer from Curry’s less than a year ago and it failed four days before Christmas (but that’s another story!) so rang Harry Garlick customer service, who explained my options to get hold of a replacement before Christmas. I visited the Padiham branch and Paul spent some time running through the fridge freezers on display that I could take away with me. On Paul’s recommendation I chose a Beko 50/50, which suited our needs. I can’t recommend Harry Garlick highly enough for their customer service and attention to detail. A totally difference customer service experience from Curry’s, which has been totally lacking.

2024年12月21日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Paul doing a great job once more! Thanks for posting.

5つ星のうち5の評価

Christmas Eve so helpful

Christmas Eve with a TV that appeared not to be working. Rang to ask for help, Paul's calm voice and helpful explanation of what to try to fault find was a winner. TV back working, just a digital glitch. Thanks so much. He didn't say come and buy from us, he helped.
I suspect some other retailers would have just listened to my plight and seen a sales opportunity. Thanks again

2024年12月24日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks for your great review. I'm sure Paul will be pleased.

5つ星のうち5の評価

Excellent advice in store and from fitters

Excellent advice offered in Skipton. Really helpful. The service from the fitters (dishwasher) was exemplary. Very skilled. Took real care. Also got so much useful advice on unrelated appliances. So helpful.

2024年11月11日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Hi Steve, thanks for your great review, our staff really do know their stuff, and very pleased that the install team did a great job as well. Thanks for taking the time to post this review.

5つ星のうち5の評価

My mother in laws fridge freezer broke…

My mother in laws fridge freezer broke down, so at 3pm we visited the Skipton store and selected a new one. Harry Garlick’s actually delivered the following day, even ringing us 10 minutes before calling. They took the old one out of the kitchen and brought the new one in. Nothing was too much trouble and their service was fantastic. I would definitely recommend this company. Regards, Ian B

2024年11月8日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Hi Ian, thanks for your great review. We always try our best to meet our customer's expectations, and I am really pleased to hear we exceeded them in this instance. And your recommendations will be better than any advert, thanks again!

5つ星のうち5の評価

Harry garlicks

Harry garlicks, Barnoldswick branch went above and beyond for me again as per usual, their service is top notch and I would highly recommend them. Local friendly faces who will go out of their way to help you as much as possible. Been using them for the past 20+ years and the service has always been spot on and never faltered. Thanks again guys 👍🏽👌🏽

2024年10月29日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Hi Haroon, thanks for your great review and your loyal support over the years, it is much appreciated.

5つ星のうち5の評価

After Sales Service Impecable

After sales customer service was excellent, company went above and beyond to sort the problem,
Thank You

2024年9月3日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks for taking the time to leave us a 5 star review Gary.

5つ星のうち5の評価

Washing machine

Great service from wanting a new machine to delivery and aftercare. Staff very helpful and friendly
Thank you

2024年8月13日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks for taking the time to give us a 5 star review, it's much appreciated.

5つ星のうち5の評価

Great experience

Good, impartial advice in store. Great delivery and installation. Would definitely recommend.

2024年3月23日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks Lynn, much appreciated :)

5つ星のうち5の評価

5 star service

Calvin and his team are a delight to work with and consistently provide helpful and accommodating service when handling appliance replacements. They are a credit to the high street, and I look forward to many more years of collaboration. Thank you.

2024年7月29日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks for your great review Christian, and I'm sure Calvin will be delighted that you have given him a name check :) Calvin has huge experience in our field, and will always give a truthful opinion in order to get the best for his customers.

5つ星のうち5の評価

Customer Service

We had an issue with an item under warranty and it was repaired by a repair centre, the item was still not right and the manufacturer was not helpfull, the Manager, Paul of Harry Garlick's, Padiham fought tooth and nail with the manufacturer and the result was a full refund, Customer service personified, thank you

2024年7月27日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks Chris, if we feel that the customer is in the right or desrves better from the manufacturer, we will always try our best for them. Paul did a great job in your case, but i wouldn't expect anythng less from him, another excellent member of our staff.

5つ星のうち5の評価

Amazing service yet again for Riaz at…

Amazing service yet again for Riaz at Harry Garlick Padiham branch. Purchased my latest tv (SAMSUNG 65 INCH NEQ QLED TV) already had previously purchased full SONUS sound system) and 2 previous TV’s from Riaz, tried to connect SONOS via remote, but latest remote would not connect via optical lead for sound.
Called SONOS minimum waiting time 90 minutes.Contacted Riaz who spent much time checking internet etc how could solve this issue , he found a solution I would never have found. I would give again 100% and more , for his expertise and again I will always go back to him to purchase any products/upgrades I required.

2024年7月18日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

I am sure Riaz will be delighted that you have chosen to give him a huge pat on the back. He is one of our long standing members of staff, whose enthusiasm and knowledge make him a real star!

5つ星のうち5の評価

Satisfaction guaranteed

When we need anything electrical we don't surf the internet,we don't drive miles to the nearest superstore we simply nip into town and call into Harry Garlicks , never been let down, always excellent service and very competitive. Bought an oled TV from the Skipton branch, had it installed last week, the engineers certainly knew their stuff, 5 years free guarantee but the knowledge that in the event of something going wrong the guys in the shop will bend over backwards to sort it.

2024年7月2日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Steve, I wish everyone thought like you! Thanks for being such a loyal customer. I feel like I could use this review as an advert!!

5つ星のうち5の評価

Although Harry Garlick did not stock…

Although Harry Garlick did not stock the product I wanted Andy managed to source one else where andhafit delivered to shop in a timely manner and at a competitive price
Thanks

2024年6月21日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Once again, Andy going the extra mile to help our customers. Thanks for taking the time to post such a good review.

5つ星のうち5の評価

A Local Company with Great Customer Service

Contacted Andy at Barnoldswick shop as we needed a new toaster and microwave. From first contact to picking up the products today, service has been brilliant. The products were reasonably priced and certainly consistent with internet prices. Always try to shop locally if we can and Harry Garlick make it a pleasure.

2024年6月22日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Gary, thanks very much for shopping locally, and thanks again for taking time to post a great 5 star review.

5つ星のうち5の評価

ANDY'S BRILLIANT..

ANDY'S BRILLIANT... FIRST CLASS SERVICE FROM THIS MAN HIGHLY RECOMMEND TO ANYONE MICHAEL ....

2024年6月19日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks Michael, another for the Andy fan club! He does a great job :)

5つ星のうち5の評価

Smart TV. Smart Choice.

Been looking on and off at replacing our tired (not smart) tv. So much bewildering tech out there!
This shop spent time explaining, LED, Quantum, Organic and Gaming. Also asked us questions too, so much so as to get the right product that fits us. We bought 55" Samsung Smart OLED. It was delivered and set up without fuss. Paul. Preston Lancs

2024年5月4日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Thanks for your 5 star review Paul, our sales staff are so knowledgable, they are always able to give the best advice, and find the best fit for each individual customer.

5つ星のうち5の評価

A good deal and excellent customer service

Have bought from Harry Garlick's for around 20 years now and have always received excellent customer service and some great deals (washing machines, tumble dryers, TVs, satellite boxes...)
Spoke to James, at the Barnoldswick branch, on the phone as I needed a new fridge and freezer. Was given good advice regarding reliability and price of the available models. Did the deal and expecting delivery on Monday morning, great service.

2024年6月5日
自発的なレビュー
Harry Garlick ロゴ

Harry Garlick からの回答

Hi Kevin, firstly, thankyou for being such a loyal customer, it is much appreciated. Secondly thanks for taking time out to post such a glowing review, I amsure James will be pleased to hear he did a good job :0)

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