Harvey Norman United Kingdom - Harvey Norman Boucher Road レビュー 

290
TrustScore 5段階評価の5

4.8

Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB


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5つ星のうち5の評価

Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange,... もっと見る

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5つ星のうち5の評価

Really refreshing to have a proper conversation with an industry expert who genuinely knew what they were talking about and had your best interests at heart! Alex made the whole process easy. Dedicate... もっと見る

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5つ星のうち5の評価

I had the best shopping experience with Laurence at Harvey Norman. He was extremely helpful and knowledgeable. Nothing was too much trouble. He coped well with my mistake when I ordered a gas cooker... もっと見る

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5つ星のうち5の評価

Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He to... もっと見る

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企業情報

  1. デパート
  2. 寝具店
  3. パソコンと周辺機器の店
  4. 電子機器店
  5. 家具店
  6. ソファー専門店

当該企業による記述

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


連絡先

  • Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, 英国

  • 028 9038 9600

4.8

優良

TrustScore 5段階評価の5

290件のレビュー

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4つ星
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4.8

すべてのレビュー

(290)

過去12か月のレビュー数: 995

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brilliant service

Both delivery guys were brilliant,highly recommended

2026年3月18日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Dileep,

We're happy to hear that our delivery team provided brilliant service. Thank you for your recommendation!

Kind Regards,
James

5つ星のうち5の評価

Went in to buy tumble dryer

I went in to buy a new tumble dryer.The manager and the sales guy Jake think his name was done me a really good deal,i was satisfied with the price and delivery day that suits me,would recommend going in and have a look around.

2026年3月15日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi there,

We're happy to hear that you were satisfied with the deal and delivery day for your new tumble dryer. We appreciate you recommending us and hope you enjoy your purchase!

Kind Regards,
Kevin

5つ星のうち5の評価

ASUS ROG Monitor

Julia was really helpful with the product I was getting and very knowledgeable too. Very happy with the monitor too!

2026年3月15日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Nirjal,

We appreciate you sharing your experience. We're happy to hear that you found our team member's expertise helpful and that you're pleased with the monitor!

Kind Regards,
Kevin

5つ星のうち5の評価

Efficient and Professional

Quick, efficient, done set up perfectly and cleaned up. Thanks so much!

2026年3月14日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Chevy,

We're happy to hear that the setup was completed perfectly, quickly, and efficiently. Thanks so much for your positive feedback; we appreciate it!

Kind Regards,
James

5つ星のうち5の評価

Excellent service

Excellent service. Delivery within the time specified. Got a text when they were almost here. Two professional, efficient and lovely guys. Definitely recommend them. Very impressed.

2026年3月13日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi there,

We appreciate you taking the time to share your feedback. We're happy to hear that our team provided excellent, professional service and delivered within the specified time.

Kind Regards,
James

5つ星のうち5の評価

I had already bought my Mila suit.....Service.....

I had already bought my Mila suite 2 years ago and i wanted a recliner chair for my husband whos in a nursing home i ordered and paid for it on Sunday and it was in his room by Tuesday now thats what i call service..and hes a happy bunny...thank you Harvey Norman..

2026年3月8日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Barbara,

We're happy to hear that we could provide such prompt service and deliver the recliner so quickly. It's wonderful to know your husband is pleased with his chair. Thank you for your positive feedback!

Many thanks,
Katie.

5つ星のうち5の評価

Very happy with my experience Julie was…

Very happy with my experience Julie was a great help

2026年3月11日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi David,

We're happy to hear that your experience was positive. Thank you for your kind words; we appreciate your feedback.

Many thanks,
Katie.

5つ星のうち5の評価

Fantastic service from Harvey Norman

Fantastic service from Harvey Norman. I have used this store for most of my furniture and rate them excellent. Staff professional and knowledgeable and prices comparable to other electric stores but service tops other stores by far! I was buying a washing machine and served by Craig. So helpful and made this experience painless. Excellent customer skills!

2026年3月1日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Linda,

We're happy to hear that you consistently receive fantastic service and rate our furniture selection highly. It's great to know our team's professionalism and knowledge made buying a washing machine a painless experience. We appreciate your positive feedback!

Kind Regards,
Kevin

5つ星のうち5の評価

Delivery was on time

Delivery was on time . Was able to track van which was helpful.
Delivery guys were very friendly.
I was impressed with the whole service. Would use Harvey Norman again. Thanks to all.

2026年3月4日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi William,

We're happy to hear that you were impressed with our on-time delivery and tracking service. We appreciate your kind words about our team and are grateful for your positive feedback.

Kind Regards,
Kevin

5つ星のうち5の評価

Very friendly and efficient delivery…

Very friendly and efficient delivery they explained everything concerning use and cautions, they tested everything to ensure it all worked and placed it all where I wanted it. They took all the packaging and left no trace, this is why we shop at Harvey Norman.

2026年3月4日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Des,

We appreciate you sharing your positive delivery experience. We're happy to hear that our team was friendly, efficient, and thorough, ensuring everything worked perfectly and leaving no mess. We value your continued patronage.

Kind Regards,
Kevin

5つ星のうち1の評価

Delivery notice

Have been waiting for delivery of a new fridge and freezer for 4 weeks. I was told at the time of purchase that I would be contacted to arrange a day for delivery. Instead I was contacted by text message on the 3rd March at 10.45 pm to say that my order was being delivered today 4th March between 10.15am and 12.15pm. Totally unacceptable service. All the manager of the Boucher Road store said was sorry. No explanation why I wasn't contacted sooner. Being a pensioner I had to contact my son 16 miles away last night to come and move the old fridges for arrival of new ones. Will not be buying any thing else from Harvey Norman.

2026年3月3日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Elizabeth Mcdevitt,

We regret to hear about the unacceptable service you experienced with your fridge and freezer delivery. We are sorry for the late notification and the inconvenience this caused, especially given the need to involve your son. We appreciate your feedback if we can assist you further please email our customer support team. customer@support.harveynorman.co.uk

Kind Regards,
Kevin

5つ星のうち1の評価

Disappointed!

Everything went wrong regarding the cooker, which was ordered and paid for on 17th Jan. The installers arrived on 20th Feb to remove the old item and connect the replacement cooker. It was a lengthy wait to get to this stage, but surprisingly, they said my cooker had no brackets so they would be taking it back to the warehouse. How could this happen? I drove to the shop but all I got were quizzical looks and no real explanation. I was actually told I could buy some cheap small boards, screw them together, and that would be a base for the appliance. The installation was part of the deal, but it didn't seem that way, after they had gotten hold of my money. The manager said they would get it sorted, but as I write, I still have no new cooker. I visited the shop yesterday and was told brackets should have been included with the item. Just another excuse and another delay. Harvey Norman's need to brush up on their customer service. I have been disappointed with this whole transaction.

2026年2月20日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi there,

We regret to hear about the issues you've experienced with your cooker order and installation. The delay and the bracket issue are not the standards we aim for. We appreciate your feedback and will address this internally to improve our service and communication. Thank you for bringing this to our attention.

Kind Regards,
Kevin

5つ星のうち5の評価

Great experience

Harvey Norman in Boucher Road sells a massive range of appliances and electronics. It a beautiful spacious store. The staff are very friendly and helpful. A lovely girl made me a perfect nespresso coffee and gave me great advice about coffee machines. Aaron was also very helpful and sold me the appliance I was looking for. I would definitely go back here

2026年2月28日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Emma,

We're happy you enjoyed our store's range and spaciousness. It's great to hear that our team members were friendly and helpful, providing excellent service. We appreciate your positive feedback and look forward to your return!

Kind Regards,
James

5つ星のうち5の評価

Great experience buying a new computer…

Great experience buying a new computer from this shop. Staff so knowledgeable, friendly and helpful and everything was set up and changed over from my old computer and ready to use. Thanks guys for all your help.

2026年2月26日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Mary,

We appreciate you sharing your positive experience! We're happy to hear that our knowledgeable staff provided friendly and helpful service while setting up your new computer.

Many thanks,
Katie.

5つ星のうち5の評価

Furniture was delivered ontime and expertly off loaded from van.

Well pleased. Using the optimoroute was really handy and we were ready for the delivery. The two guys were very friendly and great at unloading the furniture. They were also very helpful and offered advice. A very positive experience.

2026年2月24日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Carol,

We appreciate you sharing your positive experience. We're happy to hear that using the route planner was handy and that our team was friendly, helpful, and efficient with the furniture delivery.

Many thanks,
Katie.

5つ星のうち5の評価

I went in to buy a new laptop for… University

I went in to buy a new laptop for University. As someone who knows little about laptops and what one would suit me and my needs in university, I told Julia, a member of staff, what I was looking and she was an incredible help. I was very happy leaving the store and I am very happy with my new laptop. Thanks again!

2026年2月23日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Rebekah,

We're happy to hear that you had such a positive experience finding the perfect laptop for university! We're glad a staff member was able to provide incredible help and that you are happy with your purchase. Thanks for your feedback!

Many thanks,
Katie.

5つ星のうち5の評価

Excellent customer service

I would absolutely recommend Harvey Norman & in particular Paul whose customer service was excellent. During our two visits to the store Paul took the time to find out exactly what we wanted & at no point did we feel rushed. He was extremely knowledgeable about every aspect of the furniture including materials, suitability, payment options & delivery times.
The show room appearance was professional & easily navigated. Being able to source everything we needed in one place made the whole process much easier.
We appreciated the relaxed atmosphere which made the overall experience more enjoyable & stress free. We are extremely satisfied with our purchase.

2026年1月12日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Caroline,

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the service you received and the showroom's atmosphere. It's great to know that you are satisfied with your purchase. Thank you for your feedback!

Many thanks,
Katie.

5つ星のうち5の評価

Julia in the Boucher Road store…

Julia in the Boucher Road store delivered excellent service, was very knowledgeable about the phone I was purchasing and very pleasant to deal with.

2026年2月22日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Andrew,

We're happy to hear that you had such a positive experience! We appreciate your feedback regarding the excellent service and knowledge you received during your phone purchase.

Kind Regards,
James

5つ星のうち5の評価

Well done Harvey Norman team

Washing machine demo and ordering process was really smooth. Delivery tracking was great on my IPhone and machine arrived as stated on Saturday afternoon. Well done Harvey Norman team.

2026年2月21日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi there,

We're happy to hear that the washing machine demo and ordering process was smooth. We're also glad you found the delivery tracking helpful and your machine arrived on time. Thanks for your positive feedback.

Kind Regards,
James

5つ星のうち5の評価

Happy with the delivery process

Delivery was on time, had a delivery window and was notified it was on the way with ability to track progress. Delivery guys were friendly, efficient and helpful. Item was well packed. Happy with the process.

2026年2月19日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road ロゴ

Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答

Hi Gabrielle,

We appreciate you sharing your feedback. We're happy to hear that you were notified of your delivery and that our delivery team was friendly and efficient.

Kind Regards,
Kevin

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