Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made... もっと見る
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所在地
所在地を変更Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE
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レビュアーのコメントを見てみましょう
Kris in Harvey Norman in Blanchardstown was amazing to deal with. Talked me through the purchase of all my new kitchen appliances. Understood exactly what I needed for my new house. Kept in contact w... もっと見る
企業が回答しました
Liam and Dylan were great,they made our bed super quickly. I was given regular updates about the time of arrival and without asking they even on unwrapped and popped on our new mattress which we had g... もっと見る
企業が回答しました
This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the cu... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Blanchardstown について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, アイルランド
- 01 824 7400
4.4
優良
1570件のレビュー
顧客にレビューを依頼しています
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Terrible online and customer service
Terrible online and customer service.
Ordered a Bosch Hob online. Received email to say available for collection. Took an hour off work to collect the hob... not there. They then said to collect in their warehouse... guess what...not there either!
Tried calling them to complain... guess what...did not answer the phone.
Tried reaching out online via live chat.... guess what ... no one available to chat.
Do yourself a favour and do not use their online ordering service... they are all over the place!
2026年9月29日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Stephen,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
The furniture department at Fonthill and Blanchardstown
This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the customer service departments are these 2 stores is really nothing to write home about, especially after you have spent thousands on furniture. I would say if you are looking for more honest reviews, go and look at their Google reviews.
2026年9月17日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Havilah,
We appreciate you sharing your feedback regarding your recent experiences at our Fonthill and Blanchardstown furniture departments. We are concerned to hear that the service did not meet your expectations, especially after significant purchases. We are taking your comments seriously and will be reviewing our customer service procedures in these branches to ensure we are consistently providing the high standard of care our customers deserve.
Kind Regards,
Kevin
The washing machine we ordered wasn't…
The washing machine we ordered wasn't available and customer service were excellent in resolving the issue. Our delivery and installation was seamless with Ger who was lovely to deal wit
2026年9月26日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Ronan,
We're so pleased to hear about your positive experience with our customer service team in resolving the issue with your washing machine. It's wonderful that your delivery and installation were seamless and that our team member was lovely to deal with.
Kind Regards,
Kevin
Very quick delivery and John and Nathan…
Very quick delivery and John and Nathan installed everything professionally and neatly. The sofa is perfect and we are delighted with the experience of shopping at Harvey Norman
2026年9月26日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Paul,
We're so pleased to hear about your positive experience! It's wonderful that your delivery was quick and that our team installed everything professionally and neatly. We're delighted you love your new sofa!
Kind Regards,
Kevin
Excellent service
Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made the whole process quick and hassle-free. Really happy with the service and would definitely recommend them. Thanks again, Ben and Brendan!
2026年9月24日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Sonali,
We're delighted to hear about your excellent delivery and installation experience. It's wonderful that our team members were professional, friendly, and efficient, making the process quick and hassle-free. We appreciate your kind words.
Kind Regards,
Kevin
Tommy and James were excellent at…
Tommy and James were excellent at fitting the dishwasher and they went out of their way to be helpful and charming.
2026年9月21日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Rachel,
We're so pleased to hear that our team provided such excellent service with your dishwasher fitting. It's wonderful to know they were so helpful and charming.
Kind Regards,
Kevin
Smooth and reliable experience
The team was helpful and made the whole process easy. The product arrived on time and exactly as described. Overall, a smooth and reliable experience
2026年9月8日
Harvey Norman Ireland - Blanchardstown からの回答
Hi Denis,
We're so pleased to hear that our team was helpful and made the process easy for you. It's wonderful that your product arrived on time and exactly as described, providing a smooth and reliable experience.
Kind Regards,
Kevin
Tommy and James were fantastic duo and…
Tommy and James were fantastic duo and did a great install of plumbed American style fridge
2026年9月19日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi David,
We're so pleased to hear that the installation of your plumbed American style fridge went so well. It's wonderful to know our team did a great job. Thanks for your feedback!
Kind Regards,
Kevin
Nicola was amazing
Nicola was amazing. So information, friendly. We bought 3 mattresses from her. Delighted!
2026年9月19日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Simone,
We're so happy to hear about your delightful experience and that you found our team member amazing and informative! We appreciate your kind words.
Many thanks,
Katie.
they have nice products
2026年5月26日
Harvey Norman Ireland - Blanchardstown からの回答
Hi Audumber,
We are so glad to hear that you appreciate the quality of our products. Your positive feedback truly means a lot to us!
Many thanks,
Katie.
Efficient and Top service
Liam and Dylan were great,they made our bed super quickly. I was given regular updates about the time of arrival and without asking they even on unwrapped and popped on our new mattress which we had gotten from elsewhere. Top service and nice guys too! Zero mess afterwards.
2026年9月11日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Lisa,
We are delighted to hear about your excellent experience with our delivery team. It's wonderful that they were efficient, provided updates, and went the extra mile to unwrap and place your new mattress. We appreciate your kind words about their service and tidiness.
Many thanks,
Katie.
Kris in Harvey Norman in Blanchardstown…
Kris in Harvey Norman in Blanchardstown was amazing to deal with. Talked me through the purchase of all my new kitchen appliances. Understood exactly what I needed for my new house. Kept in contact with me regarding delivery dates and organised the delivery at short notice in the end.
Such a stress free experience. I'd give 6 stars if there was that option.
2026年9月12日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Deirdre,
We are so pleased to hear about your excellent experience. It's wonderful that our team member provided such a stress-free experience and understood your needs perfectly. We appreciate your kind words!
Many thanks,
Katie.
John was very helpful today-thank you!
2026年9月13日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi there,
We appreciate your positive feedback. We are so happy to hear our team member was very helpful during your experience!
Many thanks,
Katie.
Horrible customer service / Service
So i bought couple of things of HN couple of times , now i'm waitting for a desk and a chair for a week and hasn't been dispatched , it looks like the supplier hasn't even been notified since it's been a week and hasn't been dispatched .
Secondly , Harvey norman might have the worst customer service system i've ever encountered .
The '' chat bot'' is basically useless , a representative is never available , if you call in the people sound very frustrated or annoyed , as if you're disturbing them or something . I don't even know how i can cancel the order so i can at least buy it from other place .
2026年9月11日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Alexandru,
We sincerely apologize for the frustrating experience you've had with your recent order and our customer service. It's concerning to hear about the delay in dispatch and the difficulties you encountered trying to get assistance. This is certainly not the standard of service we aim to provide, and we understand your frustration. We are truly sorry for the inconvenience this has caused.
Many thanks,
Katie.
New dining table
Martin and Ryan delivered and assembled our dining table! Nice lads and super respectful! Prompt and efficient delivery! Thank you so much!
2026年9月11日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Linda,
We are so pleased to hear that our delivery team was respectful, prompt, and efficient. We appreciate you sharing your positive feedback!
Many thanks,
Katie.
Customer Service Way Above The Normal
I needed the assistance of your lovetech department in your Blanchardstown Centre Store in Dublin 15. I was looked after by a lad by the name of Matt. He was absolutely excellent his knowledge of all things technical was second to none. His attention to ensuring my problem was fixed and his customer service skills are also excellent. Harvey Norman should be proud to have such a fantastic descent person on their staff at the computer technical department
2026年9月4日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi James,
We are absolutely delighted to hear about your excellent experience with our tech department. It's wonderful to know that our team member's technical knowledge and customer service skills were so impressive in resolving your issue. We truly appreciate your kind words.
Many thanks,
Katie.
Bren and his mate were very good…
Bren and his mate were very good assembling furniture.
Great service will definitely order more.
Gar Kinsella.
2026年9月3日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi there,
We're so happy to hear that our team provided such great service with your furniture assembly. We truly appreciate your kind words and look forward to your next order!
Many thanks,
Katie.
Exceptional Furniture Store
A huge thank you to Darren and Dylan for delivering and putting together my new sofa. I absolutely love it. From the quality of furniture, the customer service and the delivery team Harvey Normans are exceptional. Kind regards Natasha
2026年9月3日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Natasha,
We're so pleased to hear about your positive experience! It's wonderful that our team members were helpful and that you are so happy with the quality of your new sofa and our customer service.
Many thanks,
Katie.
Delivery guys Dylan and Michael gave a…
Delivery guys Dylan and Michael gave a great service delivery to me with furniture . Service with. Smile and very professional and efficient . A great asset to their company . Thanks lads
Pat Beirne
Meath
2026年9月2日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Patrick,
We're delighted to hear about your positive delivery experience. It's wonderful that our delivery team provided such professional and efficient service with a smile. We appreciate your kind words!
Many thanks,
Katie.
Great product ! Fast delivery !
Great product ! Fast delivery ! Highly recommended ! Awesome service on Dublin, Ireland !
2026年3月25日
Harvey Norman Ireland - Blanchardstown からの回答
Good morning,
We're so pleased to hear you enjoyed our product, fast delivery, and awesome service in Dublin! Thank you for your high recommendation.
Many thanks,
Katie.
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