My parents ordered a sofa and sofa bed from Harvey Norman in Blanchardstown. From the time they visited the store to the delivery, the whole process was easy and convenient for them. Sinead at the st... もっと見る
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所在地
所在地を変更Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE
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We came into Harvey Norman in Blanchardstown on the hunt for a bed frame and mattress for our new house. Krishna helped us over 2 days to pick the best mattress within our budget while providing the i... もっと見る
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I went there as I wanted to see/try out a product before I bought it. The website stated it's on display in store here. It wasn't - when I noted this to a staff member she looked at me as I interrupte... もっと見る
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I brought my Dad into shop for new bed and your staff member Nicola OShea was so helpful really took her time with my Dad telling him about each bed and explained all different mattress . My dad is 84... もっと見る
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企業情報
Harvey Norman Ireland - Blanchardstown について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, アイルランド
- 01 824 7400
4.4
優良
1546件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Goods delivered swiftly and as ordered.
2026年7月26日
Harvey Norman Ireland - Blanchardstown からの回答
Hi there,
We appreciate your positive feedback. We are so happy to hear that your goods were delivered swiftly and exactly as you ordered them.
Kind Regards,
Kevin
I brought my Dad into shop for new bed…
I brought my Dad into shop for new bed and your staff member Nicola OShea was so helpful really took her time with my Dad telling him about each bed and explained all different mattress . My dad is 84 years old and Nicola was just so kind to him and really help him pick right bed and mattress I can’t thank her enough for all her help today.
2026年7月30日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Barbara,
We are so pleased to hear about your excellent experience with our team member in-store. It's wonderful that they were so helpful and kind to your father, taking the time to explain everything and assist him in choosing the perfect bed and mattress. Thank you for your kind words!
Kind Regards,
Kevin
The fridge packaging was not removed on…
The fridge packaging was not removed on delivery and taken away. I was unable to get the fridge fully unpacked myself and had to wait extra 4 days for someone to help to lift and unpack which meant i was without a fridge for days. The store and website confirms unpackagaing on delivery so i wasnt impressed.
2026年7月21日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Elaine,
We sincerely apologize for the inconvenience you experienced with your fridge delivery. It's completely understandable that you're frustrated about the packaging not being removed and having to wait days without a fridge, especially when our policy states otherwise. We are reviewing our delivery procedures to ensure this does not happen again.
Kind Regards,
Victoria
Kristijan Romoda from the LoveTech…
Kristijan Romoda from the LoveTech department of Harvey Norman once again gave me excellent service when sorting out the wiring of my sound system. I rate him very highly and thoroughly recommend him.
2026年7月29日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Declan,
We are so pleased to hear about your excellent experience with our team member. It's wonderful that they provided such great service in sorting out your sound system!
Kind Regards,
Victoria
Bunk Beds
Hi
I Got a Triple Bunk Bed Delivered and paid for assembly.The two guys were excellent and had no issues Bringing it up the top of a 3 story house. They had the Beds assembled in no time and took away all the cardboard with them. Great job done and I'm delighted with the outcome.
2026年7月23日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Charles,
We are delighted to hear about your excellent experience with our delivery and assembly service. It's wonderful that our team efficiently brought the bunk bed to the top floor, assembled it quickly, and removed all the packaging. We're so glad you're happy with the outcome!
Kind Regards,
Kevin
Worst Experience/Pathetic customer care
Worst Experience/Pathetic customer care
I informed them up-front requesting the reschedule of the delivery no one informed about the extra charges for that when doing it but later on when tried to re-schedule they told that you have to read the very small terms and conditions which they never ask us to read when getting the money from us.
2026年7月27日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Pervej,
We appreciate you bringing this to our attention. We're very sorry to hear about the miscommunication regarding rescheduling your delivery and the extra charges. We understand your frustration and will review our processes to ensure clarity on terms and conditions.
Kind Regards,
Kevin
Very attentive and knowledgeable staff…
Very attentive and knowledgeable staff on the floor. I was buying a mattress and didn't really know what I wanted. Nicole was able to give great advice and after asking me a few questions she brought me to exactly what I needed. I'm very happy with my purchase. Five stars.
2026年7月27日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Ciaran,
We are so pleased to hear about your positive experience with our team member. It's wonderful that they were attentive and knowledgeable, helping you find exactly what you needed. We appreciate you sharing your feedback!
Kind Regards,
Kevin
I wish they would help customers to…customer service at store
I wish they would help customers to make decisions based on their preferences, not just bombarding them with the stuff about things that they want to sell. I understand their concern, but my point is that at the end, something to be sold is better than nothing. Thanks
2026年7月26日
Harvey Norman Ireland - Blanchardstown からの回答
Hi Zee,
Thank you for sharing your feedback. We understand your desire for more personalized recommendations and regret that our approach felt overwhelming. We are actively working to improve our customer experience by focusing on individual preferences. Please email the details to our customer support team, as they will be able to look into this further for you at customer@support.harveynorman.ie
Kind Regards,
Kevin
Good communication and efficient…
Good communication and efficient delivery arrive and friendly drivers and staff
2026年7月23日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Enda,
We're so happy to hear that you experienced good communication and efficient delivery, and that our drivers and staff were friendly! Thank you for your wonderful feedback.
Kind Regards,
Victoria
We bought a furniture from Harvey…
We bought a furniture from Harvey Norman Blanchardstown today. We're so impressed by the service of Eduardo, who helped us throughout the procedure. He is highly knowledgeable, very kind and polite. He took the time to explain in detail based on our requirement, which helped us take our decision to make the purchase. Thank you so much Eduardo - we would give a 5 Star for Eduardo's service!
2026年7月26日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Arshad,
We're delighted to hear about your positive experience. It's wonderful to know that our team member provided such knowledgeable, kind, and polite service, helping you with your purchase decision. We appreciate your kind feedback.
Kind Regards,
Victoria
Highest Recommendation
Nicola O’Shea helped us pick our new bed, mattress and headboard. She explained everything in easy detail and we found her very friendly and warm. We could tell she really loves her job, didn’t try to upsell us. She listened to us and helped us get everything we needed. We felt lucky to have had Nicola’s expertise today. Our highest recommendation.
2026年7月24日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Sinead,
We're so pleased to hear about your wonderful experience and that our team member provided such friendly and warm assistance. It's fantastic that their expertise helped you find everything you needed without any pressure. Thank you for your highest recommendation!
Kind Regards,
Victoria
The people who gave me my Nintendo gift…
The people who gave me my Nintendo gift card were very nice. I have ADHD and am kinda a weirdo with my focusing issues but they were super nice and supportive of me
2026年7月24日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Kyle,
We're so happy to hear our team provided you with such a positive and supportive experience. We always strive to create a welcoming environment for everyone.
Many thanks,
Katie.
The delivery went smoothly overall, but ...
The delivery went smoothly overall; the team was quick and courteous. However, one of the delivery personnel accidentally broke a light switch while positioning the couch, which can happen. Unfortunately, they didn’t acknowledge the damage or offer to fix it. It was not a big damage, but ruined the impression.
2026年7月22日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Kerstin,
We appreciate your feedback regarding your recent delivery. We sincerely apologize for the light switch being damaged and for the team not acknowledging it at the time. We understand how this oversight can be disappointing and impact your overall impression.
If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Nicola and Bob are legends
Myself and my partner dealt with, Nicola (for our new bed) and, Bob (for our new sofa) and both were absolutely fantastic.
Super friendly, super helpful and really nice too.
10/10 customer service
2026年7月22日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Gary,
We appreciate you sharing your wonderful feedback. We are delighted to hear that our team members provided such fantastic, friendly, and helpful service. We value your comments regarding their excellent customer service.
Kind Regards,
Victoria
Best Sales Person - Nicola
I went to Harvey Norman, Blanchardstown with a friend and her husband who were returning home to Ireland after 20+ years working in Europe. They needed some beds and wanted lots of information on the choices available. We met Nicola she was absolutely amazing, she knows her stuff and could chat in a way that was relatable. She understood there anxiety around delivery as they are undertaking an International Move with all their possessions being moved. Everything was ordered with myself as a local contact. Today HN called and advised beds are in and will be delivered on the 27th. They arrive home on the 1st August. Thanks Nicola you are one in a million.
2026年6月17日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Michelle,
It's wonderful to hear about such a positive experience! We're so pleased that our team member provided excellent assistance, especially with the complexities of an international move. We appreciate you sharing your kind words and are glad everything is on track for a smooth delivery.
Many thanks,
Katie.
Tv and wall mount
Returned a tv in the Blanchardstown store that was too big for a smaller one and got a wall mount for it Patrick gave excellent advice and service 5 stars
2026年7月21日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Thomas,
We are delighted to hear you had such a positive experience with our team member. It's wonderful to know you received excellent advice and service during your visit.
Many thanks,
Katie.
Purchased Bed and Mattress in Harvey…
Purchased Bed and Mattress in Harvey Norman Blanchardstown last week.
Misunderstanding with delivery date and assembly of bed. Items arrived this morning but no arrangement had been made re: my request for assembling the bed.
Spoke with the Manager, post sales experience execellent 100% service by Nomaan and Brendan who came to my home and resolved the issue.
Many thanks to them both and also to the store manager.
Jenny
2026年7月21日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Jennifer,
We are pleased to hear that our team was able to resolve the delivery and assembly issue to your satisfaction. We appreciate you acknowledging the excellent service provided by our colleagues who went to your home to address the misunderstanding. Your feedback is valuable to us.
Many thanks,
Katie.
Wonderful service by a great team of…
Wonderful service by a great team of staff in Blanchardstown
2026年7月13日
Harvey Norman Ireland - Blanchardstown からの回答
Hi there,
We appreciate your feedback. We are so glad you found our team in Blanchardstown to be great and provide wonderful service!
Many thanks,
Katie.
Harvey Norman Ireland - Blanchardstown からの回答
Hi Amy,
We're delighted to hear that you had such a wonderful experience with us. Your positive feedback is greatly appreciated!
Many thanks,
Katie.
Nicole was amazing to deal with and…
Nicole was amazing to deal with and exceptional personality with excellent knowledge and thank you for leading me for my new bed and pillows
2026年7月20日
自発的なレビュー
Harvey Norman Ireland - Blanchardstown からの回答
Hi Paul,
We are so pleased to hear about your amazing experience and that our team member provided excellent knowledge. We appreciate you sharing your positive feedback.
Many thanks,
Katie.
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