I went into Harvey Norman Carrickmines to purchase a laptop for myself. I got fantastic service from Anil, he was so helpful in explaining everything to me and showing me the laptops suitable for me i... もっと見る
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Here since 2 pm not one person could show me how to connect to camera machine while the lovely guy was on lunch. But put on huge pressure by all waiting for him. It was a total disaster experience tw... もっと見る
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I was in Harvey Norman Carrickmines today and helped by Gayle - she was so helpful and knowledgeable and just generally lovely! She was working in appliances and technology and helped me find an iron... もっと見る
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Great service and attention given by Anil in Carrickmines. He helped me when buying a laptop about a month ago and a smartwatch today. Any questions I had he quickly looked up on line if he was unsure... もっと見る
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企業情報
Harvey Norman Ireland - Carrickmines について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, アイルランド
- 01 2996900
4.5
優良
1129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Ramon was very helpful with choosing…
Ramon was very helpful with choosing the specs for my MacBook for college. I’ll recommend his services for my friends and peers in college.
2026年9月27日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Kian,
We appreciate your wonderful feedback. We are so happy to hear that our team member provided excellent service and was very helpful in assisting you with choosing the specs for your MacBook.
Kind Regards,
Victoria
Very bad experience
Very bad experience, a total waste of my time. I bought a display watch, was told it would work. When I went home an error came up to say it’s locked to someone email address. I called for support was told to bring it back to the shop.
Was then told when I got to the store that it cannot be unlocked and I had to get a refund. A complete waste of my time, buyer be ware!
2026年9月24日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Pamela,
We are truly sorry to hear about your frustrating experience with the display watch and the inconvenience it caused. We understand your disappointment and appreciate you bringing this to our attention. We will review our processes to prevent similar situations in the future.
Kind Regards,
Kevin
Great service
Anil in Carrickmines assisted us with choosing laptops, a phone and a printer. He was very helpful and knew his job well. We were very happy with the service he provided.
2026年9月19日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Antonia,
We're so pleased to hear about your positive experience! It's wonderful that our team member was very helpful and knowledgeable, assisting you with your selections. We appreciate your kind feedback.
Kind Regards,
Kevin
Thank you to Anil from Harvey Norman Carrickmines…
I went into Harvey Norman Carrickmines to purchase a laptop for myself. I got fantastic service from Anil, he was so helpful in explaining everything to me and showing me the laptops suitable for me in my price point. He also looked after me with a good deal on extended warranty which I took out for peace of mind. A very quick & good experience. Love shopping in Harvey Norman. Thanks for all your help Anil, much appreciated.
2026年9月19日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Sharon,
We are delighted to hear about your fantastic experience finding a new laptop. It's wonderful that our team member provided such helpful service, explaining everything clearly and assisting you with a great deal on an extended warranty. We're so pleased you had a quick and good experience.
Kind Regards,
Kevin
Anil in Carrickmines
Great service and attention given by Anil in Carrickmines. He helped me when buying a laptop about a month ago and a smartwatch today. Any questions I had he quickly looked up on line if he was unsure of the detail. Would recommend the service given. Nothing was a problem.
2026年9月17日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Niall,
We're so pleased to hear about your excellent experience and that our team member provided such great service and attention. It's wonderful that they were able to assist you with your purchases and answer all your questions.
Many thanks,
Katie.
Harvey Norman Ireland - Carrickmines からの回答
Hi Barry,
We appreciate your positive feedback. We are so happy to hear our team member was extremely helpful and courteous!
Many thanks,
Katie.
I bought a laptop from Anil earlier.
I bought a laptop from Anil earlier.
It was one of my simpler purchases. Anil knew his specs & details and articulated them well and in a very pleasant manner which makes the whole ordeal so much easier. 🙏
2026年9月17日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Ciaran,
We're delighted to hear about your positive experience with your recent purchase. It's wonderful that our team member's knowledge and pleasant manner made the process so easy for you.
Many thanks,
Katie.
2 stars for the staff who helped us in…
2 stars for the staff who helped us in store otherwise 0. God help you if you have any post purchase issues... completely useless.
2026年9月14日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi David,
Thank you so much for taking the time to leave this review. We are sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie, we can have this looked into.
Many thanks,
Katie.
Why do I have to wait 10mins for the…
Why do I have to wait 10mins for the cashier to help a customer find a product while 3 sales people are chatting away on their phones
2026年9月14日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Jack,
Thank you so much for taking the time to leave this review. We are sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie, we can have this looked into.
Many thanks,
Katie.
Kaua is a gem of a person
Kaua is a gem of a person. Very kind and helpful. Immediately gave me assistance and was very polite. Very happy with my service.
2026年9月14日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Megh,
We are so pleased to hear that our team member was kind and helpful. We appreciate you sharing your positive experience with us!
Many thanks,
Katie.
We were purchasing a laptop for home…
We were purchasing a laptop for home business use with limited knowledge of options and necessary software, anti virus etc.
Mona at Harvey Norman Carrigmines was exceptionally friendly, helpful and expert and guided us to a very good outcome.
She was brilliant!
2026年9月13日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Jim,
We're so pleased to hear about your positive experience! It's wonderful that our team member was exceptionally friendly, helpful, and expertly guided you to a very good outcome. We're delighted you had such a brilliant experience.
Many thanks,
Katie.
Super assistance from Gayle
I was in Harvey Norman Carrickmines today and helped by Gayle - she was so helpful and knowledgeable and just generally lovely! She was working in appliances and technology and helped me find an iron and then checked on a cable for me to make sure I had the right one for my home office without me even asking her! Her colleague at the checkout was also lovely.
2026年9月13日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Claire,
We are delighted to hear about your positive experience in our store. It's wonderful that our team member was so helpful and knowledgeable, going above and beyond to assist you with your purchases. We appreciate your kind words.
Many thanks,
Katie.
10/10 for Jamie and Thato
Jamie and Thato were great! Speedy delivery and assembly, very friendly, and very professional. Thanks lads!
2026年9月12日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Emma,
We are so pleased to hear that our team provided speedy delivery and assembly. We're also glad that they were friendly and professional. Thank you for your wonderful feedback!
Kind Regards,
Victoria
Really good communication on delivery…
Really good communication on delivery time with live tracker. Mindy on delivery was fantastic, efficient and friendly. Patrick in store was very helpful and guided us to the best choose for your needs. All in all an excellent service
2026年9月10日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Michelle,
We're so pleased to hear about your excellent experience with our team. It's wonderful that our communication on delivery time was good and that our delivery team member was fantastic, efficient, and friendly. We're also glad our in-store team member was very helpful and guided you to the best choice for your needs.
Many thanks,
Katie.
Good experience
Generally they have same-day pickup availability for products ordered online. This is really handy if you need something urgently. Wide selection of products.
2026年5月26日
Harvey Norman Ireland - Carrickmines からの回答
Hi Grace Madigan,
We are delighted to hear that our same-day pickup option and wide selection of products are so convenient for you. Thank you for your kind words!
Kind Regards,
Victoria
Here since 2 pm not one person could…
Here since 2 pm not one person could show me how to connect to camera machine while the lovely guy was on lunch. But put on huge pressure by all waiting for him. It was a total disaster experience two elderly people waiting to be helped unacceptable.
2026年9月9日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Lillian,
We are truly sorry to hear about the difficult experience you and your companion had while waiting for assistance with the camera machine. We understand how frustrating it must have been to wait so long without help. We are actively reviewing our staffing and training to prevent similar situations in the future.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Harvey Norman Photo Centre…
I was @ the Harvey Norman Photo Centre today getting some photos developed & was having difficulty with the photo centre app & Matteo came to my rescue & sorted everything out within minutes.It is rare to find someone so obliging & with a wonderful attitude to his work 5 out 5 👍👏👏 Kevin
2026年9月7日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Kevin,
We're so glad to hear our team member provided such excellent assistance with the photo centre app. It's wonderful to know they could quickly resolve your issue and make your experience a positive one. We appreciate you sharing your feedback!
Many thanks,
Katie.
Great experience from start to finish
Great experience from start to finish . From Brian in the store to Brendan and Utmaizn who delivered and assembled. The whole experience was very professional.
2026年9月4日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Deirdre,
We're delighted to hear about your excellent experience from start to finish. It's wonderful to know that our team provided professional service throughout. Thank you for your kind words!
Many thanks,
Katie.
Paul and Jamie were brilliant when…
Paul and Jamie were brilliant when delivering our tumble dryer. Really personable, quick and had the tumble dryer installed and running in no time. Truly great service
2026年9月2日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi there,
We're so pleased to hear about your positive experience with our delivery team! It's wonderful that they were personable, quick, and had your tumble dryer installed and running in no time. Thank you for your kind feedback!
Many thanks,
Katie.
Purchased a new sofa recently
Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they arrived on time. The two guys making the delivery were Ivor and Tyrone they were friendly and brought the sofa into the house, put the legs in it and took away all the packaging. Overall an excellent shopping experience from end to end. Well done to all involved.
2026年9月2日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Senan,
We are so pleased to hear about your excellent shopping experience from start to finish. It's wonderful to know that our in-store team provided efficient service and that our delivery team was friendly, punctual, and helpful. We appreciate your kind words!
Many thanks,
Katie.
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