Good experience with delivery and assembly. In store experience was also good, but they promised me the delivery of my entire booking but later they said that one item is not available, even when I... もっと見る
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Every time somebody asks me where to buy something like a TV, appliances, etc. I always say Harvey Norman. They have a customer for life. Never had a problem bringing appliances up the stairs, replac... もっと見る
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Their mannrs The fact they phd after 8am to tell me when they wud be here Offered to put back table im hall for me and did Fantastic and I told them so
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The driver was the rudest person I ever experienced. He rang at 7am saying he would deliver around 10 or 10.30am. I then received an aggressive phonecall at 2.30pm accusing me of not being there to ac... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Carrickmines について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, アイルランド
- 01 2996900
4.4
優良
971件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The driver rang me early and delivered…
The driver rang me early and delivered within the time that he stated. He also set up my new table and I was very happy.
2026年5月22日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Christine,
We're so glad to hear about your positive delivery experience and that you're happy with your new table! We appreciate your kind words.
Kind Regards,
James
Friendly and efficient staff member at…
Friendly and efficient staff member at collection point
2026年5月19日
Harvey Norman Ireland - Carrickmines からの回答
Hi Nick,
We appreciate your feedback. We are happy that our staff were friendly and efficient!
Kind Regards,
Kevin
Their mannrs The fact they phd after…
Their mannrs The fact they phd after 8am to tell me when they wud be here Offered to put back table im hall for me and did Fantastic and I told them so
2026年5月21日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Ann,
We're so glad to hear about your positive experience with our team and their excellent manners! Thank you for sharing your kind words.
Kind Regards,
Kevin
Good experience with delivery
Good experience with delivery and assembly. In store experience was also good, but they promised me the delivery of my entire booking but later they said that one item is not available, even when I booked it in advance and placed an holding deposite on the inventory.
Cutting down 1 star for that.
2026年5月19日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Sibesh,
We appreciate your feedback regarding your delivery and in-store experience. We sincerely regret the issue with the unavailable item, especially after your advance booking and deposit. We are reviewing our inventory processes to prevent this from happening again.
Kind Regards,
Kevin
Harvey Norman Ireland - Carrickmines からの回答
Hi Patrika,
We're so glad you had a positive experience with efficient assistance. Thank you for your kind words!
Kind Regards,
Conor
The delivery team were excellent so…
The delivery team were excellent so good and efficient like a well oiled machine.
Great job
Thank you.
John
2026年5月15日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi John,
We're so happy to hear our delivery team provided such excellent and efficient service. We appreciate your positive feedback!
Kind Regards,
James
Harvey Norman Ireland - Carrickmines からの回答
Hi Con,
We appreciate your positive feedback. We're happy ordering and collection were easy and quick.
Kind Regards,
James
The collection of my products was…
The collection of my products was without stress and the service was excellent. The products is very satisfactory.
2026年5月6日
Harvey Norman Ireland - Carrickmines からの回答
Hi Amaechi,
We appreciate you sharing your feedback. We're happy to hear that the collection of your products was stress-free and the service met your expectations.
Kind Regards,
James
Harvey Norman Ireland - Carrickmines からの回答
Hi there,
We appreciate you sharing your experience with us. We are so happy to learn that you found our service smooth and great!
Kind Regards,
James
Great service
Delivery was within allotted time . The delivery men were very professional and took away our old furniture. Excellent service. They were in and out in minutes. Great service.
2026年5月11日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi John,
We're happy to hear that the delivery was on time and professional, and that our team removed your old furniture quickly. We appreciate you sharing your positive experience!
Kind Regards,
James
Harvey Norman Ireland - Carrickmines からの回答
Hi Margaret,
We appreciate your feedback and are so glad our team was on time and professional for you! Thank you for your time.
Kind Regards,
James
Very easy to order online and collect
Very easy to order online. Got notification order was ready to collect within 2 hours and collection was very easy
2026年5月9日
Harvey Norman Ireland - Carrickmines からの回答
Hi Joan,
We're so happy the online ordering was easy, and that you were notified quickly about the order. We appreciate your positive feedback very much!
Kind Regards,
James
Geat service
I purchased an LG 48" Smart tv from Harvey Norman in Carrickmines last week. The salesman Conor D was so efficient and very pleasant and friendly. His knowledge of the different models made it very easy for me to choose a suitable unit. Im delighted with my new purchase. Mary
2026年5月4日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Mary,
We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our team member efficient, pleasant, and friendly during your TV purchase, and that their knowledge made it easy to choose a suitable unit.
Kind Regards,
James
Harvey Norman Ireland - Carrickmines からの回答
Hi Jim,
We appreciate your positive feedback and are so happy you were pleased with our excellent sales, delivery, and installation services!
Kind Regards,
James
The driver was the rudest person ever
The driver was the rudest person I ever experienced. He rang at 7am saying he would deliver around 10 or 10.30am. I then received an aggressive phonecall at 2.30pm accusing me of not being there to accept the delivery. This service is a disgrace and as a consequence I cannot recommend shopping in Harvey Norman.
2026年5月8日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Claus,
We appreciate you bringing this delivery experience to our attention. Can you please advise your order details and the details of your experience to our customer service team at "customer@support.harveynorman.ie", and the team will review this matter with our internal teams. Thank you for your feedback.
Kind Regards,
James
Great service
I was contacted by phone on the day of delivery to confirm the arrival time. The delivery was completed promptly, the gentlemen hadled the sofa with great care while carrying it upstairs. They were efficient and orofessional.
2026年5月8日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Jaroslaw,
We appreciate you sharing your feedback. We're happy to hear that you were contacted to confirm the arrival time and that the delivery was completed promptly. It's great to know the team handled the sofa with care and were efficient.
Kind Regards,
James
Every time somebody asks me where to…
Every time somebody asks me where to buy something like a TV, appliances, etc. I always say Harvey Norman. They have a customer for life. Never had a problem bringing appliances up the stairs, replacing/fixing good.
They fix problem and keep customers. They don't become another problem, they fix the problems. Best customer service by far.
2026年5月10日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Janette,
We appreciate you sharing your positive experience. We're happy to hear that you consistently recommend us for appliances and that you are pleased with our customer service and problem resolution. Thank you for being a loyal customer!
Kind Regards,
James
Great experience
Great experience. Greg was super helpful. Came in to get a new smart watch and ended up buying 3. Thanks Greg.
2026年5月10日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
HI Hollyck,
We're happy you had such a positive experience! It's great to hear that our team was so helpful and that you found exactly what you were looking for. Thanks for your feedback!
Kind Regards,
Kevin
Harvey Norman Ireland - Carrickmines からの回答
Hi Gilyn,
We're glad the product was ready for collection, and our staff was helpful. We appreciate your positive feedback and time.
Kind Regards,
Kevin
Harvey Norman Ireland - Carrickmines からの回答
Hi Anthony,
We're happy to hear that you had such a great experience with our service and enjoyed the gift card. Thank you for your positive feedback!
Many thanks,
Katie.
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