Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... もっと見る
Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... もっと見る
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Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Carrickmines について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, アイルランド
- 01 2996900
4.5
優良
1095件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Every time somebody asks me where to…
Every time somebody asks me where to buy something like a TV, appliances, etc. I always say Harvey Norman. They have a customer for life. Never had a problem bringing appliances up the stairs, replacing/fixing good.
They fix problem and keep customers. They don't become another problem, they fix the problems. Best customer service by far.
2026年5月10日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Janette,
We appreciate you sharing your positive experience. We're happy to hear that you consistently recommend us for appliances and that you are pleased with our customer service and problem resolution. Thank you for being a loyal customer!
Kind Regards,
James
Great experience
Great experience. Greg was super helpful. Came in to get a new smart watch and ended up buying 3. Thanks Greg.
2026年5月10日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
HI Hollyck,
We're happy you had such a positive experience! It's great to hear that our team was so helpful and that you found exactly what you were looking for. Thanks for your feedback!
Kind Regards,
Kevin
Harvey Norman Ireland - Carrickmines からの回答
Hi Gilyn,
We're glad the product was ready for collection, and our staff was helpful. We appreciate your positive feedback and time.
Kind Regards,
Kevin
Harvey Norman Ireland - Carrickmines からの回答
Hi Anthony,
We're happy to hear that you had such a great experience with our service and enjoyed the gift card. Thank you for your positive feedback!
Many thanks,
Katie.
Collected an online order for a phone
Collected an online order for a phone. Standing waiting to be served after getting my receipt from main desk. Two staff members chatting to another customer, after a few minutes I asked for help as no need for 2 staff helping one person. Was told to ask someone else. Very rude and very unprofessional. Had to go back to desk to ask for assistance which I got and staff there were brilliant. Would put me off using click and collect again. This was the carrickmines branch.
2026年5月3日
Harvey Norman Ireland - Carrickmines からの回答
Hi Fiona,
We appreciate you sharing your experience regarding your online order collection. We're sorry to hear about the unprofessional service you encountered. We'll address this internally to improve our service. Thank you for your feedback.
Many thanks,
Katie.
Harvey Norman Ireland - Carrickmines からの回答
Hi Michael,
We appreciate you noting our helpful staff and recycling program. We're glad you found value in our services; thank you for your review.
Many thanks,
Katie.
Harvey Norman Ireland - Carrickmines からの回答
Hi there,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Nintendo 2 bundle
I have purchased Nintendo 2 bundle for my son birthday which he was also saving for. We had issue with the Mario Kart world coupon which wasn’t working. Went to shop and been told to contact Nintendo for support and if it won’t be solved they will replace it with Nintendo vouchers. From Saturday until Tuesday I didn’t receive any answer from Nintendo and my son wasn’t happy at all. Tuesday afternoon Manager rang and after checking few things on Nintendo he offered to replace the game coupon with Nintendo voucher so I could purchase game from Nintendo store. My son was delighted and I have to say I was relieved that I don’t have to pay extra for new game.
Absolutely amazing customer service , could not thank enough Manager Greg for his help.
We will definitely shop there again.
2026年5月5日
Harvey Norman Ireland - Carrickmines からの回答
Hi there,
We're happy to hear that the issue with the game coupon was resolved and your son is delighted. We appreciate your positive feedback and are glad we could provide amazing customer service. We look forward to seeing you shop with us again.
Many thanks,
Katie.
Very friendly and fantastic customer…
Very friendly and fantastic customer service, perfect advice
2026年5月3日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Marietta,
We appreciate your feedback and are so glad to hear you were happy with our friendly customer service and perfect advice. Thank you!
Kind Regards,
Kevin
Another successful shopping experience…
Another successful shopping experience at our favorite store. Thank you very much for the advice and support from the seller Greg.
2026年5月3日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
HI there,
We appreciate you sharing your positive experience at our store. We're so glad to hear that you were pleased with the advice and support you received.
Kind Regards,
Kevin
Harvey Norman Ireland - Carrickmines からの回答
Hi there,
We're happy to hear that our team was helpful and pleasant for you. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Front of Shop
I showed my details at the checkout/click and collect desk to a guy, he was pretty rude telling me "go down to the tv section" and turned away to finish his conversation with his colleague. The lad i dealt with in the tv section that got me product was very pleasant and friendly. You might need to have a look who you have front of shop.
2026年4月29日
Harvey Norman Ireland - Carrickmines からの回答
Hi Neal,
We appreciate you sharing your experience. We're sorry the initial interaction wasn't pleasant. We're glad the second staff member was helpful. We'll address this to ensure a better experience in the future. Thanks for your feedback.
Kind Regards,
Kevin
Disappointed on bed + mattress delay and no notification for months.
Been a HarveyNorman customer for a while and this is my first big disappointment. Ordered bed + mattress as they had quick delivery of approximately 2 months and needed a bed quick (sleeping on the floor is not ideal).
No contact for 2 months and when calling, they stated the new delivery estimation is another 3 months. Lack of professionalism as most likely they knew about the delays before the 2 months mark but chose to not contact us. Canceled order and started looking elsewhere. Guess will sleep on the floor for a while thanks to HN delays and lack of proactive notification.
2026年4月29日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Petcu,
We regret to hear about the bed and mattress order delay and the communication issues you experienced. We appreciate you bringing this to our attention. Please email the details to our customer support team at customer@support.harveynorman.ie Thank you.
Kind Regards,
Kevin
Great service
Kept updated as to what date an time they would be here. Arrived on time and set it all up. Took all the packaging away also which helps
2026年5月1日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi there,
We appreciate you taking the time to leave this review. We're happy to hear that you were kept updated and that the setup was satisfactory, including the packaging removal.
Kind Regards,
Kevin
The men phoned as planned and arrived…
The men phoned as planned and arrived within the time frame they gave us. They managed to manoeuvre the fridge freezer into the apartment without any significant difficulty. The old fridge freezer was removed with ease and taken away. Because the installation was more straightforward than expected, a €30 refund has been promised.
2026年4月25日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Miriam,
We're happy to hear the delivery team contacted you and arrived promptly. We appreciate your positive feedback regarding their efficiency in maneuvering the fridge freezer and removing the old one. We're glad the refund promise was made due to the straightforward installation.
Kind Regards,
Kevin
Harvey Norman Ireland - Carrickmines からの回答
Hi Tom,
We're happy to hear that your experience was quick and polite! Thank you for your positive feedback; we appreciate it.
Many thanks,
Katie.
Did what they said they would do when…
Did what they said they would do when they said they would. Seem less
2026年4月30日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Felicity,
We're happy to hear that our services met your expectations regarding timeliness and efficiency. Thank you for sharing your positive experience with us!
Many thanks,
Katie.
Professional
Professional, efficient and friendly delivery men . Highly recommended.
2026年4月24日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Rory,
We appreciate you sharing your feedback. We are so happy to learn that our delivery team was professional, efficient, and friendly!
Many thanks,
Katie
Harvey Norman Ireland - Carrickmines からの回答
Hi Giulio,
We're happy your online order and collection experience was smooth. Thank you for your positive feedback; we appreciate it!
Many thanks,
Kevin
Lovely friendly delivery men
Lovely friendly delivery men. Called in advance and arrived on time.
2026年4月21日
自発的なレビュー
Harvey Norman Ireland - Carrickmines からの回答
Hi Joe,
We appreciate you sharing your feedback. We're so happy to learn that our delivery team was friendly, called in advance and arrived on time!
Many thanks,
James
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