I cannot recommend highly enough the store or its staff in particular John in the Lovetech section for his amazing help advise and for going above and beyond to help, simply outstanding, really knows... もっと見る
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所在地
所在地を変更Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
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Everybody dealt with queries in a prompt and respectful manner. Delivery guys were very patient and helpful it wad not easy getting the fridge freezer into the kitchen. We were left with an awful lot... もっと見る
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Seemless from start to finish. Places my order online and my appliances were delivered, installed, old appliances and packaging removed, within a few days. Brilliant service, well worth the installa... もっと見る
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Bought Air pods 3 members of staff chatting not interested in customers. Had to break up their conversation to get served. Then the item had to be logged into 1 computer then cue at another to pay... もっと見る
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企業情報
Harvey Norman Ireland - Castlebar について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, アイルランド
- 094 9063900
4.2
ほぼ満足
258件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good apart from the usual upsell for…
Good apart from the usual upsell for something I didn't want or need
2026年5月21日
Harvey Norman Ireland - Castlebar からの回答
Hi Tim,
We appreciate your feedback. We're reviewing our approach to ensure a better experience.
Kind Regards,
Kevin
The two delivery drivers very…
The two delivery drivers very professional 5* Patrick & Ryan
2026年5月20日
自発的なレビュー
Harvey Norman Ireland - Castlebar からの回答
Hi Desmond,
We are so glad to hear about your positive experience with our delivery team. Thank you for your kind words!
Kind Regards,
James
Definitely recommend.
Seemless from start to finish. Places my order online and my appliances were delivered, installed, old appliances and packaging removed, within a few days.
Brilliant service, well worth the installation fee, very competent fitter and attention to detail. Very happy customer.
2026年5月13日
Harvey Norman Ireland - Castlebar からの回答
Hi E. Doherty,
We appreciate you sharing your experience. We're happy to hear that your online order, delivery, and installation were seamless, and that our fitter provided brilliant service with attention to detail. We're glad you're a very happy customer.
Kind Regards,
Kevin
Harvey Norman Ireland - Castlebar からの回答
Hi Josephine,
We're happy to hear our staff were polite and friendly. We appreciate your positive feedback.
Kind Regards,
James
I cannot recommend in particular John…
I cannot recommend highly enough the store or its staff in particular John in the Lovetech section for his amazing help advise and for going above and beyond to help, simply outstanding, really knows his stuff, in fact all the staff are lovely.
Great range of products available in the store, recommend a visit.
2026年5月13日
自発的なレビュー
Harvey Norman Ireland - Castlebar からの回答
Hi Caroline,
We appreciate you sharing your positive experience. We're happy to hear that our team member in the Lovetech section was helpful and knowledgeable. We value your feedback regarding our staff and product range.
Kind Regards,
James
Delivery person v helpful
2026年5月9日
自発的なレビュー
Harvey Norman Ireland - Castlebar からの回答
Hi there,
We appreciate you letting us know about the helpful delivery. We are so happy to hear about your positive experience.
Kind Regards,
James
Harvey Norman Ireland - Castlebar からの回答
Hi Jobin,
We appreciate your feedback regarding the click and collect delivery time. We will review our processes.
Many thanks,
Katie.
Unwanted sales pitch
The way your man was trying to sell us on an extended warranty wasn't a good experience. A part from that it was easy to get to the store and the click and collect experience was good
2026年3月31日
Harvey Norman Ireland - Castlebar からの回答
Hi Dan,
We appreciate your feedback and are glad the click and collect was easy. We'll review our extended warranty approach to improve the customer experience. Thanks for your time.
Kind Regards,
Kevin
Excellent company to deal with
2025年12月6日
Harvey Norman Ireland - Castlebar からの回答
Hi Anastasia,
We appreciate you sharing your positive experience; we are so glad you were happy dealing with our company!
Many thanks,
Kevin
Fantastic team there in Castlebar very…
Fantastic team there in Castlebar very helpful and professional
Recently Bought Stuff there and everyone there was great 10/10
2026年4月23日
Harvey Norman Ireland - Castlebar からの回答
Hi Ryan,
We're happy to hear that you had a positive experience with our helpful and professional team. We appreciate you taking the time to share your fantastic feedback with us!
Many thanks,
Kevin
iPhone 17 Pro
Fast efficient and easy to sort out the finance. An all round smooth and enjoyable experience from the point of choosing the phone to its arrival at my doorstep. With every step communicated accurately.
2026年4月18日
Harvey Norman Ireland - Castlebar からの回答
Hi Keith,
We're happy to hear that you had a smooth and enjoyable experience, from choosing your phone to its arrival. It's great to know the finance process was fast and efficient, and that our communication was accurate every step of the way. Thanks for your positive feedback!
Many thanks,
Katie.
Missing Keyboard / Case
I bought a honour pad as a present for my husband's birthday. It was supposed to come with a keyboard / case but when I questioned where this was when I picked it up from Castlebar, I was told they had run out and couldn't tell me when they would be back in stock. Not really good enough.
UPDATE. Next day I received a call from the shop telling me they had found a keyboard (in Cork branch) and that I would be able to collect it on Saturday. Very pleased with the effort they made to make sure I got the missing case. Special thanks to Alan in the Castlebar shop.
2026年4月19日
Harvey Norman Ireland - Castlebar からの回答
Hi Shereen,
We appreciate your feedback. We are sorry the keyboard case was unavailable when you collected your order. We will look into this with the relevant teams.
Kind Regards,
James
Brian was excellent at assisting us…
Brian was excellent at assisting us with all our queries and purchases on the phone and in person the next day when we were in the Castlebar store.
2026年4月10日
Harvey Norman Ireland - Castlebar からの回答
Hi Kathleen,
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful while assisting you with your questions and purchases. Thank you for your feedback.
Many thanks,
Katie.
Harvey Norman Ireland - Castlebar からの回答
HI Margo,
We appreciate you sharing your feedback. We are so happy to hear that our delivery driver was very helpful during your experience!
Kind Regards,
Kevin
delivered when said ..fast efficient…
delivered when said ..fast efficient service .great service from the driver
2026年4月9日
自発的なレビュー
Harvey Norman Ireland - Castlebar からの回答
Hi Josephine,
We appreciate you sharing your feedback. We're so happy to hear about the fast and efficient service and the great service from the driver!
Kind Regards,
James
Harvey Norman Ireland - Castlebar からの回答
Hi Tracy,
We appreciate you sharing your positive experience with us; we are so glad you're happy with our service.
Kind Regards,
James
Great service
Great service. Bought item as a gift and got it delivered. Disappointed that the price sticker was still on the item when it arrived 🤪🤪 Defeated the purpose of it being a gift, but not to worry. Will order again.
2026年3月21日
Harvey Norman Ireland - Castlebar からの回答
Hi Siobhan,
We're glad you were happy with our service and delivery. Apologies for any inconvenience caused with the price sticker on the product upon receiving the delivery. Thank you for ordering from us; we appreciate your feedback.
Kind Regards,
James
Fridge freezer and dishwasher
Everybody dealt with queries in a prompt and respectful manner. Delivery guys were very patient and helpful it wad not easy getting the fridge freezer into the kitchen. We were left with an awful lot of packaging to dispose of tho. It would have been helpful if they had unpacked the items and took the packaging away. But overall a good experience buying from harvey norman.
2026年3月26日
自発的なレビュー
Harvey Norman Ireland - Castlebar からの回答
Hi Sally,
We're glad you enjoyed your experience. We appreciate your positive feedback regarding our team's prompt and respectful service, as well as the delivery team's patience. We'll will look into the package removal with our teams internally to help improve our service for the future. Thank you for your feedback!
Kind Regards,
James
Delighted with complete service
Ordered something on line - it arrived earlier than expected and when I went to collect it the staff were so knowledgeable and helpful. There were plenty of staff around and whilst they asked if we needed help they were not pushy and did not "hang around"
2026年3月14日
Harvey Norman Ireland - Castlebar からの回答
Hi Steve,
We're glad your order arrived early and that our knowledgeable staff provided excellent assistance without being overbearing. Thank you for your positive feedback!
Kind Regards,
Kevin
Harvey Norman Ireland - Castlebar からの回答
Hi Mary,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
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