Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Abu was a brilliant help to me, very kind person with knowledge and expertise about computers that is second to none. He made sure I got exactly what I needed while staying within my budget. He wasn’t... もっと見る
企業が回答しました
Bought a tumble dryer as part of the September gift card promotion and have yet to receive my gift card, I have followed up with customer support requesting this twice and they say they have requeste... もっと見る
企業が回答しました
Abu was very helpful and knowledgeable about the SIM free phones that I was interested in, to finding the phone cover and screen protector that were suitable for my new phone. He took on board my re... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Cork について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, アイルランド
- 021 4250900
4.2
ほぼ満足
628件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Spoke with the manger Dylan
Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and very greatful , for his help
Invoice 2528795
2026年9月28日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi there,
We're so pleased to hear about your positive experience and how helpful our team member was in resolving the issue with your stand. It's wonderful to know their customer service skills made such a great impression. Thank you for sharing your kind words!
Kind Regards,
Victoria
Abu was a brilliant help to me
Abu was a brilliant help to me, very kind person with knowledge and expertise about computers that is second to none. He made sure I got exactly what I needed while staying within my budget. He wasn’t just trying to sell, he was trying to get me what I needed.
2026年9月25日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Eoin,
We're so pleased to hear about your excellent experience and that our team member provided such brilliant help. It's wonderful that they were kind, knowledgeable, and ensured you got exactly what you needed within your budget, without just trying to sell.
Kind Regards,
Victoria
Store not filling their side of the promotion
Bought a tumble dryer as part of the September gift card promotion and have yet to receive my gift card, I have followed up with customer support requesting this twice and they say they have requested this from the store but I have not received anything.
Otherwise collection and product was fine.
2026年9月5日
Harvey Norman Ireland - Cork からの回答
Hi Shane,
We sincerely apologize for the trouble you've experienced with not receiving your gift card from the September promotion. We understand your frustration, especially after following up twice with customer support. We are looking into this matter to ensure you receive your gift card promptly.
Kind Regards,
Kevin
Recent Purchase Very professional and courteous staff…
Very professional and courteous staff very obliging
2026年9月19日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Pat ,
We appreciate your feedback. We are so glad you found our staff professional, courteous, and obliging!
Kind Regards,
Kevin
Abu, Harvey Norman, Kinsale roads gem
Abu was very helpful and knowledgeable about the SIM free phones that I was interested in, to finding the phone cover and screen protector that were suitable for my new phone. He took on board my requirements and answered any questions I had. Very satisfied with him & my purchase.
2026年9月17日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Ann,
We're so pleased to hear about your positive experience and that our team member was so helpful and knowledgeable in assisting you with your new phone, cover, and screen protector. It's wonderful that they took on board your requirements and answered all your questions.
Many thanks,
Katie.
Harvey Norman Ireland - Cork からの回答
Hi Janis,
We're so happy to hear you received great service and found our assistance to be fast and clear. Thank you for your recommendation!
Many thanks,
Katie.
The worst customer service on the…
The worst customer service on the planet went out to collect a toaster kettle and microwave matching colour set they said they had toaster and kettle ready for collection at the microwave would be a few days later we were then phoned to collect it when we got there they said we would have to take a different colour which defeats the purpose then we were told the next day our one was there my pregnant partner went out only to be told it was available only in different colour again and now another week later they said it’s not available after bringing us out there twice. Absolutely useless there’s plenty other shops with the same price items and better service
2026年9月13日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Tom,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Abu helped me with my purchase today
Abu helped me with my purchase today. He was so helpful and patient. I’ll definitely be coming back to him for more help with future IT equipment!
2026年9月13日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Michelle,
We're so pleased to hear that our team member provided such helpful and patient assistance with your purchase. We truly appreciate your kind words and look forward to assisting you again!
Many thanks,
Katie.
Perfect click and collect experience
Great website, click and collect, friendly staff member delivered the item to my car.
2026年8月31日
Harvey Norman Ireland - Cork からの回答
Hi there,
We're thrilled to hear you had such a positive experience with our website and our click and collect service! It's wonderful to know our staff provided friendly assistance.
Many thanks,
Katie.
We received excellent assistance when…
We received excellent assistance when deciding on which laptop to purchase.
2026年9月5日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Niall,
We are so happy to hear that you received excellent assistance when deciding on which laptop to purchase. We appreciate your kind words!
Many thanks,
Katie.
Mr. Abo did his job well!
While Mr. Abo is a competent & friendly salesman but I'd prefer if he had mentioned that the Samsung Galaxy laptop I purchased was last year's model (2025).
2026年9月3日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Dónal,
We appreciate your feedback and are glad to hear you had a positive interaction with our salesman. We understand your preference for full transparency regarding product models. We will ensure our team emphasizes this information more clearly in the future.
Many thanks,
Katie.
Good experience overall
2026年9月3日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi there,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in store again soon!
Many thanks,
Katie.
Harvey Norman Ireland - Cork からの回答
Hi Zuwena,
We appreciate you taking the time to share your feedback with us. We are so glad to learn that you found our service to be excellent and super efficient!
Many thanks,
Katie.
I bought an iPad some time ago from…
I bought an iPad some time ago from your store, and today I was helped enormously by your assistant named Emmet.
2026年9月1日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Mike,
We are so pleased to hear that our assistant was able to provide you with such excellent help. We appreciate your kind words and positive feedback.
Many thanks,
Katie.
I was served by Radu and Deborah in…
I was served by Radu and Deborah in Kinsale rd who were absolutely brilliant and guiding us on the products we were looking at. Both were incredibly knowledgeable and answered all our questions. Wouod highly recommend
2026年8月30日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Laura,
We are so pleased to hear about your positive experience with our team members! It's wonderful that they were brilliant and knowledgeable, guiding you and answering all your questions. We appreciate your high recommendation.
Kind Regards,
Kevin
Abu was really friendly
Abu was really friendly with me and helped very diligently to get the product I wanted
2026年8月26日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Robert,
We are so pleased to hear that our team member was friendly and helped diligently to get the product you wanted. Thank you for your kind feedback!
Many thanks,
Katie.
Harvey Norman Ireland - Cork からの回答
Hi there,
We appreciate your feedback. We are so glad to learn that a member of our team was a nice person and explained things well!
Many thanks,
Katie.
Service in Harvey Norman.
Yesterday we went to Harvey Norman’s to print out some photos. Not being too familiar with the technology we were fortunate enough to meet with Jelena who more than went out of her way to assist us. She was very kind and caring to both my wife and myself. I was very impressed with the service and assistance I received. I will be back to be sure. Mike Mc.
2026年8月25日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Michael,
We are so pleased to hear about your positive experience in our store. It's wonderful that our team member went out of their way to provide kind and caring assistance. We truly appreciate your feedback and look forward to your next visit.
Many thanks,
Katie.
Harvey Norman Ireland - Cork からの回答
Hi Conor,
We are so happy to hear that our team member was a great help and had excellent knowledge of our products. We truly appreciate your positive feedback!
Many thanks,
Katie.
Abu was incredible in the Kinsale Road…
Abu was incredible in the Kinsale Road store. I ordered something click and collect but hadn’t received any notification that it was ready. He looked into it straight away, called me back, and made sure I got the email straight away. Upon arriving I asked for Abu and he was really helpful, advising me on antivirus protection and suitable wireless mouse devices. Very satisfied customer! Thanks Abu
2026年8月22日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Jess,
We're so pleased to hear about your excellent experience at our store. It's wonderful that our team member provided such prompt and helpful assistance with your order and product advice. We appreciate you sharing your positive feedback.
Many thanks,
Katie.
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