Paul and Jamie just installed new dishwasher. Very friendly and job done quickly and with no issues... Highly recommend
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
企業が回答しました
Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... もっと見る
企業が回答しました
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Cork について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, アイルランド
- 021 4250900
4.2
ほぼ満足
608件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harvey Norman Ireland - Cork からの回答
Hi Elaine,
We appreciate you taking the time to leave us feedback; we are delighted to hear you were pleased with the delivery speed.
Kind Regards,
Kevin
Harvey Norman Ireland - Cork からの回答
Hi Lynda,
We're very happy to hear you're pleased with your purchases. It's great to know our staff were helpful during your visit. Thanks for your feedback.
Kind Regards,
Kevin
Fantastic experience from Olaf today at…
Fantastic experience from Olaf today at the counter. Sage advice and helped us buy a better product than we were intending to buy. Top man, we were all impressed. Thanks.
2025年12月31日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Neil,
We're glad you enjoyed your experience. It's great to hear that our team member provided such helpful advice and assistance. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Harvey Norman Ireland - Cork からの回答
Hi there,
We're happy to hear that you found our click and collect service excellent. Thank you for your positive feedback; it means a lot to us.
Many thanks,
Katie.
I ordered online and it was ready for…
I ordered online and it was ready for pickup that day. It was Christmas shopping made very easy. Great service
2025年12月18日
Harvey Norman Ireland - Cork からの回答
Hi Cathal,
We're happy to hear that our online ordering system made your Christmas shopping easier! We appreciate your positive feedback and are glad you enjoyed our service.
Kind Regards,
Kevin
Ordered and paid for a TV
Ordered and paid for a TV. Was told it would be delivered a week later on the 27th of December. No contact was made to inform me that the delivery would not be coming as a mistake was made. I had rang and spoke with several employees to be told different information regarding my delivery and now it won't be here until Thursday 1st of Jan.
2025年12月19日
Harvey Norman Ireland - Cork からの回答
Hi Niki,
We regret to hear about the trouble with your TV delivery. We apologize for the miscommunication and any inconvenience caused by the delay. We'll review what happened to prevent similar issues in the future. Thank you for your feedback.
Kind Regards,
Kevin
Worst experience with Click & Collect
Click and collect department is badly organised at Kinsale roundabout,Cork shop. When I arrived at the Click &Collect dept, I was sent to TV section and had to wait about 10-15 min for a shop assistance for that section. Then I had to wait for another shop assistant to bring the item (headphones). The box was damaged but I already spent about 30min so I did not have time return it. With my click and collect experience in other shops, this was my worst experience.
2025年12月22日
Harvey Norman Ireland - Cork からの回答
Hi Maya,
We appreciate you taking the time to share your click and collect experience. We're sorry to hear that the process at the Kinsale Roundabout store was disorganized, and that you had to wait longer than expected. We'll review our procedures to improve efficiency.
Kind Regards,
Kevin
Phoned up in a wee bit of a panic.was…
Phoned up in a wee bit of a panic.was looked after and sorted propmtly.
2025年12月23日
Harvey Norman Ireland - Cork からの回答
Hi john,
We're happy to hear that we were able to assist you promptly and take care of everything during your moment of worry. Thank you for your review!
Kind Regards,
Kevin
Customer service very good/
Customer service very good/
Friendly and efficient and helpful delivery staff
2025年12月23日
Harvey Norman Ireland - Cork からの回答
Hi Therese,
We appreciate you sharing your feedback. We're so happy to hear that you received friendly, efficient, and helpful service from our delivery staff!
Kind Regards,
Kevin
Great prompt service
Fast efficient service from order to collection
All done within an hour
2025年12月20日
Harvey Norman Ireland - Cork からの回答
Hi Samantha,
We appreciate you taking the time to share your feedback. We are so happy to hear you received such prompt and efficient service.
Kind Regards,
Kevin
Harvey Norman Ireland - Cork からの回答
Hi Pattie,
We appreciate you taking the time to share your experience. We are so glad you found it easy to order and that you love the product!
Kind Regards,
Kevin
Harvey Norman Ireland - Cork からの回答
Hi there,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our delivery service.
Kind Regards,
Kevin
I kept being told to go to a different…
I kept being told to go to a different desk/area for the click & collect. Ideally there should just be one area
2025年12月23日
Harvey Norman Ireland - Cork からの回答
Hi Aisling,
We appreciate you sharing your experience. We're sorry to hear about the multiple collection points. We will review this to improve our process.
Kind Regards,
Kevin
I am still waiting on my receipt to be…
I am still waiting on my receipt to be emailed to me
2025年12月22日
Harvey Norman Ireland - Cork からの回答
Hi Lloyd,
Thank you so much for taking the time to leave this review. Sincere apologies for the delay - we have just sent a copy of your invoice to your e-mail, please check your junk and spam folders in case it goes into one of those. If we can assist with anything further, please let us know.
Many thanks,
Katie.
Good price. Unfair staff.
I found the deal online asked could I just get the same price and purchase straight away.
The price online has a special discount code to apply to it.
The staff told me no.
I asked why.
They walked away and gave no explanation.
Instead I had to order online and wait for 2 hours until it was ready.
Very good price but a little stupid that I couldn't just purchase inshore.
I still would shop again but maybe not in that store
2025年12月22日
Harvey Norman Ireland - Cork からの回答
Hi Jim,
We appreciate you bringing this to our attention. We regret that you were unable to redeem the online price in-store and that our team did not explain why. We'll review this situation to improve our service. We value your feedback and hope to provide a better experience next time.
Many thanks,
Katie.
Fabulous service from Harvey Norman…
Fabulous service from Harvey Norman Ireland 🇮🇪 I bought an Oakfield Stereo System for a great deal and it is is so easy to use and very slim and sleek and you can also Walk Mount it, the sound quality is amazing too.
Harvey Norman definitely deserves 5 STARS FOR THERE SERVICE. It arrived so quickly 5 Stars 🌟 ⭐️ ⭐️⭐️⭐️
2025年11月28日
Harvey Norman Ireland - Cork からの回答
Hi there,
We're happy to hear that you're enjoying your Oakfield Stereo System! It's great to know the sound quality and design meet your expectations. Thank you for your 5-star review; we appreciate your positive feedback on our service and quick delivery.
Many thanks,
Katie.
Fast delivery and heater excellent
2025年12月18日
Harvey Norman Ireland - Cork からの回答
Hi Bernie,
We're happy to hear that you received your heater quickly and that you are pleased with it. Thanks for your feedback.
We appreciate you sharing your feedback. We are so happy to hear about that you are very happy with our service!
Kind Regards,
Kevin
Amazing click and collect
Ordered a smart watch for click and collect on Friday afternoon and was informed it was ready an hour later which was amazing especially at this busy time of year, went to collect it Sunday and the whole process was so an easy from start to finish.Dealt with two lovely girls at the counter who were so nice and helpful and had the order to me in a matter of minutes. Could not recommend enough and will definitely be back here again!
2025年12月21日
Harvey Norman Ireland - Cork からの回答
Hi Alexandra,
We're happy to hear that you had such a seamless click and collect experience! It's great to know the team's helpfulness made your visit so pleasant. We appreciate your recommendation and look forward to seeing you again.
Kind Regards,
Kevin
Very quick and friendly staff
2025年12月16日
Harvey Norman Ireland - Cork からの回答
Hi Jan,
We are so glad our staff was quick and friendly! Thanks for the feedback.
Kind Regards,
Kevin
Harvey Norman Ireland - Cork からの回答
Hi Norma,
We appreciate you sharing your feedback. We are so happy to hear about the super fast delivery and that you are very happy with our service!
Kind Regards,
Kevin
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