Harvey Norman Ireland - Fonthill レビュー 

628
TrustScore 5段階評価の4.5

4.4

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... もっと見る

企業が回答しました

5つ星のうち5の評価

Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... もっと見る

企業が回答しました

5つ星のうち2の評価

Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 携帯電話販売店
  4. パソコンと周辺機器の店
  5. 日用品店
  6. 洗濯機・衣類乾燥機専門店

Harvey Norman Ireland - Fonthill について

当該企業による記述

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

当該企業による記述

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

連絡先

  • Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, アイルランド

  • 01 5729800

4.4

優良

TrustScore 5段階評価の4.5

628件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(628)

過去12か月のレビュー数: 8,953

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Frustrating Experience

I placed my order in the last week of January (around 30th January) and was promised delivery by the first or second week of March at the latest. Based on this assurance, I moved to my new place on 7th March but unfortunately I had to sleep on the floor for next 1 month. What followed was nothing but constant delays, false assurances, and complete lack of accountability.
Despite repeated calls and even visiting the store in person, no one could provide a clear or honest delivery timeline. Every interaction felt like I was being misled just to keep me waiting.
After several follow-ups, I was finally told the order would be delivered on 3rd /4th April. I specifically questioned this, as it was around Good Friday, and asked for confirmation. I was confidently assured that it would not be an issue and that delivery would definitely happen before Easter.
That turned out to be completely false.
The order was only delivered on 7th April which is over a month later than promised. This level of delay, combined with the repeated misinformation, is completely unacceptable.
The entire experience was frustrating, unprofessional, and a complete waste of time. The product itself is okay but nothing exceptional and certainly not worth the hassle or the wait.
I will never shop from HarveyNorman again and will never advise others to shop from here.

2026年4月7日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi there,

We regret to hear about the continued delays and misinformation you experienced with your order. If you can contact our customer service team at "customer@support.harveynorman.ie", the customer service team will be able to look into this for you. Your feedback is valuable as we aim to improve our service. We appreciate you bringing this to our attention.

Kind Regards,
James

5つ星のうち5の評価

quick delivery and good quality

very quick, respectful, and efficient service. i am very happy with the quality of the product and delivery service.

2026年4月4日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Paulito,

We appreciate you sharing your feedback. We're so happy to hear that you were pleased with our prompt, respectful, and efficient service, along with the product quality!

Kind Regards,
James

5つ星のうち5の評価

Quick and efficient item brought to my…

Quick and efficient item brought to my car staff where excellent and helpful

2026年4月1日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Karen,

We appreciate your feedback and are so happy to hear the staff were excellent and helpful, bringing your item to your car quickly and efficiently!

Kind Regards,
James

5つ星のうち5の評価

Happy with the purchase

Thank you, Preeti, for your help in choosing the washing machine. Your suggestions were clear and practical, and you made the whole process easy. I’m very happy with the purchase—really appreciate your support!

2026年3月13日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Rajat,

We're happy to hear that you found the advice helpful in choosing a washing machine. We appreciate your positive feedback regarding the clear and practical suggestions, and we are glad the process was easy. Thank you!

Kind Regards,
Kevin

5つ星のうち5の評価

My experience with Harvey Norman was…

My experience with Harvey Norman was brilliant , my move in date kept changing so I had to change the delivery date a few times and it was never any problem, furniture came and unpacked , put together in no time and no mess the guys were great ! Thanks a million

2026年3月24日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Lorraine,

We appreciate you sharing your positive experience. We're glad to hear that changing your delivery date was not a problem and that the furniture assembly was completed quickly and cleanly. Thank you!

Kind Regards,
James

5つ星のうち5の評価

Excellent service delivery and as above…

Excellent service delivery and installation crew , clean efficient and friendly service. Also super service and attention from shop staff at Fonthill rd Dublin

2026年4月2日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi there,

We appreciate you taking the time to share your positive experience! We are so glad to hear that you received excellent service from our delivery and installation crew and shop staff.

Kind Regards,
James

5つ星のうち5の評価

The 2 lads on the delivery “David &…

The 2 lads on the delivery “David & Dean” were brilliant. So down to earth and so helpful. The were both very fast, clean and efficient and super friendly, great representation for the company

2026年3月24日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi there,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was helpful, friendly, fast, clean, and efficient. We value your comments.

Kind Regards,
Kevin

5つ星のうち2の評価

Delivery incomplete

Delivery incomplete, have to go collect tv personally. Washing machine abandoned in sitting room. Dryer door needed to be reversed. Harvey Norman declined to rectify this, so I had to get AEG to oblige. Couldn’t recommend them.

2026年3月25日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Joseph,

We regret that your delivery was incomplete and that you had issues with the appliances. We're sorry we didn't meet your expectations and have shared your feedback with our team. If we can assist you further please email our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

5つ星のうち1の評価

My experience of buying online was…

My experience of buying online was terrible because the store near my home did not have my product, I got a call from someone in the store saying my product was there, and I went to collect the kettle and the toaster and only the toasted was available, I asked to deliver it to my home and they say it will be charged, I asked to change to another kettle and they said I need to pay the difference, a only option I had was wait for the keetle, I went 3 times in the store and always I left frustrated. I will think 100 times before buy online in harver nornan.

2026年3月19日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Andre,

We regret your online purchase experience did not meet expectations due to product availability and delivery issues. We appreciate you bringing this to our attention. We will review our procedures to improve our service. Thank you for your feedback.

Kind Regards,
Kevin

5つ星のうち5の評価

Very good Customer service Friendly

Very good Customer service Friendly, efficient and very helpful

2026年3月16日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Angela,

We appreciate you sharing your feedback. We are so happy to learn that our customer service was friendly, efficient and helpful to you!

Kind Regards,
Kevin

5つ星のうち5の評価

Happy customer

Punctual, efficient, friendly and professional service.
Thank you. Will Savage, Clondalkin

2026年3月13日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Will,

We're happy to hear that you were satisfied with our punctual, efficient, friendly, and professional service. Thank you for your positive feedback!

Kind Regards,
James

5つ星のうち1の評価

Bought a table and chairs

Bought a table and chairs , the bench was faulty and that was replaced ,but again it was faulty . Found one of the chairs had a big chip out of the under neat . Rang harvey norman fonthill where it was bought and told to send pictures in and they would get back to me , a week later and still no call . Rang again and got some manager on the furniture section to be greeted with , whats the story and your problem , like he was talking with one of his friends

2026年3月13日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Garry,

We regret you received faulty items and experienced difficulties with our service. We appreciate you bringing this to our attention. Please email the details to our customer support team at customer@support.harveynorman.ie. Thank you for your feedback.

Kind Regards,
Kevin

5つ星のうち5の評価

Abbey

Abbey helped us today in Harvey Norman , Fonthill.
What a great service provided. Abbey was so knowledgeable about all the products we were looking at and could not have been more helpful. A great asset to the store.

2026年3月11日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Sinead,

We're happy to hear that you received great service at our Fonthill store. It's wonderful that you found our team member knowledgeable and helpful. We appreciate your positive feedback!

Many thanks,
Katie.

5つ星のうち5の評価

Lovely staff every time I visit the store

Lovely staff every time I visit the shop, attentive, pleasent, giving a good feeling of kindness, professional and friendly, well done, very pleased with my visit in the store (Fonthill)

2026年3月10日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Adrian,

We appreciate you taking the time to share your positive experience! We are so glad to hear that you find our staff attentive, pleasant, and professional and that you enjoyed your visit to our store.

Many thanks,
Katie.

5つ星のうち5の評価

on time as promised

on time as promised. delivered item perfectly first thing in the morning. very excited having it first thing in the morning

2026年3月6日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Hazrina,

We're happy to hear that your delivery arrived on time and in perfect condition! We appreciate you taking the time to share your positive experience with us.

Kind Regards,
Kevin

5つ星のうち5の評価

Washing machine delivery and installation

Machine was delivered within 2 days of ordering. The guys delivering were nice and friendly and had the old machine removed and new one installed in about 10 mins or so.

2026年2月25日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Niamh,

We're happy to hear that the machine was delivered quickly and that our team was efficient in removing the old one and installing the new one. We appreciate your positive feedback!

Kind Regards,
Kevin

5つ星のうち5の評価

We had a wonderful experience with the…

We had a wonderful experience with the Harvey Norman team. We were so impressed with the staff in store and our delivery agent Frankie was excellent. He called on the delivery day and specified a delivery time and he kept us updated as he was running slightly late. He was efficient, courteous and so capable. We are delighted with our bunk beds. Thank you

2026年2月25日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Bernadette,

We appreciate you sharing your positive experience with us. We're so happy to hear that you were impressed with our team and that the delivery went smoothly. Thank you for your feedback.

Kind Regards,
James

5つ星のうち5の評価

The dream!

I went in to the Fonthill Harvey Norman store very unsure of what sort of bed or mattress I needed. Thankfully I met Neha and she went through all my options gently and slow enough so that I could take in all the information. She was most kind and took my feedback to her recommendations onboard and really pinpointed what exactly I needed. I’ve just left the store on my second visit, thankfully met Neha again, and have happily purchased my fantastic new bed!
I just love when you meet the right sales people, especially when spending a considerable amount of money. Excellent experience!

2026年2月27日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Jennifer,

We're so happy to hear that you had such a positive experience in our store. It's great to know that our team member was able to assist you in finding the perfect bed. We appreciate you taking the time to share your feedback!

Many thanks,
Katie.

5つ星のうち5の評価

Very comfortable stools

Very comfortable stools
Good price too

2026年2月19日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Mary,

We're happy to hear that you find our stools comfortable and appreciate the price. Thank you for your positive feedback; it means a lot to us.

Many thanks,
Katie.

5つ星のうち5の評価

Click and collect

Click and collect
Very simple, fast and friendly service

2026年2月19日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Cormac,

We're happy to hear that you found our click and collect service simple, fast, and friendly. Thank you for your positive feedback!

Many thanks,
Katie.

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