I had to return a table (manufacturer issue) and I was very impressed with the manager Dan and staff in Fonthill and their handling of the issue. I will definitely shop there again. It's rare to exp... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty.... もっと見る
企業が回答しました
The delivery guys John and Brendan rang to give notice of their arrival and were quick and efficient and put the items in place . They removed all packaging and were nice lads to deal with.
企業が回答しました
Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Fonthill について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, アイルランド
- 01 5729800
4.4
優良
642件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
I had to return a table (manufacturer issue) and I was very impressed with the manager Dan and staff in Fonthill and their handling of the issue. I will definitely shop there again.
It's rare to experience good customer service these days
2026年9月22日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Aud,
We are so pleased to hear about your positive experience with our team in Fonthill. It's wonderful that our staff handled the issue so impressively, and we appreciate your kind words. We look forward to welcoming you back!
Kind Regards,
Kevin
Prompt, efficient and pleasant service.
Prompt, efficient and pleasant service at the click and collect desk.
2026年9月5日
Harvey Norman Ireland - Fonthill からの回答
Hi there,
We're so pleased to hear that you experienced prompt, efficient, and pleasant service at our click and collect desk. Thank you for your wonderful feedback!
Many thanks,
Katie.
Purchased an induction hob today
Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty. I rang the shop and the phone was answered by Abbie who completed the registration on my behalf. Top class customer service. Harvey Norman will be my first stop when purchasing future appliances.
2026年9月16日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Sean,
We are delighted to hear about your excellent experience with our team member. It's wonderful that you received such helpful and knowledgeable advice, and that we could assist with the warranty registration. We truly appreciate your kind words and look forward to welcoming you back for future purchases.
Many thanks,
Katie.
Great communication and prompt delivery…
Great communication and prompt delivery 👍
2026年9月16日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Mark,
We are delighted to hear that you were pleased with our communication and prompt delivery. Thank you for your positive feedback!
Many thanks,
Katie.
Great store Great customer focus
2026年3月31日
Harvey Norman Ireland - Fonthill からの回答
Hi Jim,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us. We truly appreciate your kind words.
Many thanks,
Katie.
Delivery Guys
The delivery guys John and Brendan rang to give notice of their arrival and were quick and efficient and put the items in place . They removed all packaging and were nice lads to deal with.
2026年9月12日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi James,
We're so pleased to hear that our delivery team communicated their arrival and were quick and efficient with placing your items. It's wonderful that they removed all the packaging and were pleasant to deal with.
Kind Regards,
Victoria
Daniel and Adam were excellent
Daniel and Adam were excellent, they were extremely professional and it was an absolute pleasure dealing with them, they couldn’t be more helpful!
2026年9月3日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Shane,
We appreciate your wonderful feedback. We're so pleased to hear that our team members were extremely professional and helpful, and that you had such a pleasure dealing with them.
Many thanks,
Katie.
Great service- prompt and efficient installation
Great service- prompt and efficient installation, thanks Jovâh
2026年9月2日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Jacqueline,
We are so happy to hear that our service was great and that you found our installation prompt and efficient! We truly appreciate your positive feedback.
Many thanks,
Katie.
Bruno GOAT!
Bruno, on the TV section, was an absolute star!! He gave us very good, truthful advise and we found exactly what we wanted! Also, great selection and variety of TVs!
2026年8月30日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Natalia,
We are so pleased to hear about your positive experience! It's wonderful that our team member provided very good, truthful advice and that you found exactly what you wanted. We appreciate your kind words!
Many thanks,
Katie.
Excellent service
Excellent service, the best I’ve received in years. Thank you to Chris who was so helpful and knowledgeable. We were a bit lost and he showed us around and explained everything to us.
2026年8月29日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Alan,
We're so pleased to hear about your positive experience! It's wonderful that our team member was so helpful and knowledgeable, showing you around and explaining everything. We appreciate your kind feedback!
Kind Regards,
Kevin
I was helped by a really helpful staff…
I was helped by a really helpful staff member called Lauren in the liffey valley store, she found a simple and cost effective solution to an awkward cable issue, and was lovely to deal with.
2026年8月27日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Sharon,
We're so pleased to hear about your positive experience! It's wonderful that one of our team members found a simple and cost-effective solution to your cable issue and was lovely to deal with.
Many thanks,
Katie.
Bought a robot hoover and mop from the…
Bought a robot hoover and mop from the fonthill store. Sophie was the name of the lady who helped me. Very knowledgeable on all the range and helped me make an informed decision. Very professional and I amazing customer service, very impressed with Sophie
2026年8月22日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Dessie,
We are delighted to hear about your positive experience at our Fonthill store. It's wonderful that our team member was so knowledgeable and provided amazing customer service, helping you make an informed decision.
Kind Regards,
Kevin
Thank you very much to Sophie in the…
Thank you very much to Sophie in the Fonthill branch who was a great source of advice and help with choosing a new vacuum cleaner. I’ve been looking online for weeks and was bamboozled. She gave me honest and useful advice based on what I need which enabled me make a decision.
2026年8月21日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Aisling ,
We are delighted to hear about your positive experience at our Fonthill branch. It's wonderful that our team was able to provide such helpful and honest advice, making your decision-making process easier. Thank you for your feedback!
Kind Regards,
Victoria
Nicole Macken outstanding performance
Harvey Norman Fonthill Dublin 22.
After visiting Harvey Norman's Beds Department at least four or five times with my wife, we can honestly say that Netto and Nicole Macken deserve a special mention. Every single time we walked in, Nicole greeted us with a smile that could probably sell beds on its own! She is always cheerful, professional, and knows her products so well that we're beginning to suspect she actually helped invent some of them.
Netto and Nicole have the patience of saints, the knowledge of professors, and the friendliness of lifelong friends. At this stage, I think Nicole deserves a salary of at least €100 trillion a month—although that might cause a small problem for the Irish economy!
In all seriousness, their customer service is second to none. They made every visit enjoyable, answered every question with a smile, and never made us feel rushed. Harvey Norman is very lucky to have them, and customers are even luckier to be looked after by them. Five stars aren't enough—I'd happily give them ten!
2026年7月20日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi SIDRA,
We are absolutely delighted to read your wonderful feedback regarding your recent visits to our Beds Department. It truly brightens our day to know that our team members provided such an exceptional and memorable experience. We are incredibly proud of their dedication to product knowledge, professionalism, and genuine friendliness, and we will certainly share your kind words with them. Thank you for recognizing their outstanding customer service; it means a great deal to us. We are so pleased you felt well looked after.
Kind Regards,
Kevin
Excellent customer service from…
Excellent customer service from Christine on online customer support.
2026年8月14日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Patricia,
We appreciate you sharing your experience with us. We are so happy to hear you received excellent customer service from our online support team.
Kind Regards,
Kevin
Thank you Leo and Anto for the delivery…
Thank you Leo and Anto for the delivery and installation
2026年8月11日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Albin,
We are so pleased to hear that you had a positive experience with our delivery and installation service. We truly appreciate your kind words!
Many thanks,
Katie.
Brilliant service
Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Thank you again
2026年8月9日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Catalina,
We're so pleased to hear about your positive experience! It's wonderful that our team member was kind and attentive, ensuring you received exactly what you needed. We appreciate your high recommendation.
Kind Regards,
Kevin
Gabi was our sales assistant
Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descriptions and she knew exactly what wanted and where it was. She was very competent in describing protection cover, care instructions, delivery options, etc. I came in looking for a recliner and ended up purchasing a sofa and a console as well as the recliner. When purchasing items in the future, I will definitely look for Gabi as I felt in good hands with her.
2026年8月2日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Chandra,
We're delighted to hear about your excellent experience at our store. It's wonderful to know that our team member was so helpful and knowledgeable in assisting you with your furniture choices, making you feel well-cared for. We appreciate you sharing your positive feedback!
Kind Regards,
Kevin
Harvey Norman Ireland - Fonthill からの回答
Hi Magdalena,
We are delighted to hear that you were pleased with our excellent service and fast delivery. Thank you for your positive feedback!
Kind Regards,
Kevin
Never use your company again
Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I wouldent recommed ur company to anyone
2026年7月27日
Harvey Norman Ireland - Fonthill からの回答
Hi garry,
We are truly sorry to hear about your negative experience with our after-sales service. We understand how frustrating it must be to feel accused and to still be waiting for a resolution. We are reviewing this internally to improve our processes.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。