Harvey Norman Ireland - Galway レビュー 

739
TrustScore 5段階評価の4.5

4.3

Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Winny was a very knowledgeable and patient salesman. He spent time with me exploring the best option for with in fitness trackers. I felt heard by him and was able to choose the perfect product withou... もっと見る

企業が回答しました

5つ星のうち5の評価

I was helped by Teddy, he was super helpful with assisting me in looking into an Oura ring! He owned one himself and allowed me to get a feel for the ring and showed me how the App worked also. 10/10... もっと見る

5つ星のうち5の評価

Raviraj was extremely helpful and patient in providing the transfer of data service, He is such a nice guy. He made the process easy and it was well worth the extra money to have him set up my new lap... もっと見る

企業が回答しました

5つ星のうち1の評価

Incompetent service as usual. Ordered six smart bulbs online for store collection next day. Items showing as in stock and confirmation email received. Call from the store later next day to say they... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 携帯電話販売店
  4. パソコンと周辺機器の店
  5. 日用品店
  6. 洗濯機・衣類乾燥機専門店

Harvey Norman Ireland - Galway について

当該企業による記述

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

当該企業による記述

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

連絡先

  • Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, アイルランド

  • 091 332000

4.3

優良

TrustScore 5段階評価の4.5

739件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(739)

過去12か月のレビュー数: 9,031

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

we were looking for a bed frame and the…

we were looking for a bed frame and the staff member maria was absolutely amazing she helped us choose our bed frame to perfection and helped us make it possible

2026年6月30日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Brona,

We appreciate you sharing your feedback! We're happy to hear that a staff member was absolutely amazing and helped you choose the perfect bed frame.

Kind Regards,
Kevin

5つ星のうち5の評価

The expert knowledge of Muriel in the…

The expert knowledge of Muriel in the bedding department. The service we received was excellent and she was very pleasant to deal with.

2026年6月26日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi there,

We are so pleased to hear about your excellent experience in our bedding department. We appreciate your kind words about the service received.

Kind Regards,
Victoria

5つ星のうち4の評価

Delivery guys were really nice to deal…

Delivery guys were really nice to deal with, quick delivery. It looked like I got the wrong colour for my suite of furniture. Rang the shop who confirmed it looked a different colour in the shop due to the lights. To return i will loose 30% of what I paid plus the delivery fee. Not a good way to run a business.

2026年6月25日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Dawn,

We appreciate you sharing your experience. We understand your disappointment regarding the furniture color discrepancy and the return policy. We value your feedback as it helps us improve our customer service.

Kind Regards,
Victoria

5つ星のうち5の評価

Excellent delivery service

Excellent delivery service. The driver called to provide an estimated delivery time and then called again around 5 minutes before arrival, which was very helpful. They placed the order in the requested location. The driver was also friendly and chatty, making the whole experience pleasant. Great communication and customer service throughout. Highly recommended!

2026年6月24日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Sean,

We truly appreciate you sharing your positive experience with our delivery service. We're so glad to hear that our driver's communication and friendly demeanor made your delivery pleasant. Thank you for your high recommendation!

Kind Regards,
Kevin

5つ星のうち5の評価

TV Ready in Minutes

I ordered a TV online and was impressed by how smooth the entire process was. After placing the order, I arrived at the store and within just a few minutes, an associate brought the TV directly out to my car in the parking lot and loaded it for me. The pickup was fast, convenient, and hassle-free. Great service and an excellent overall experience.

2026年6月21日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Sam,

We are so pleased to hear you had such a smooth and convenient experience with your online TV order and in-store pickup. It's wonderful that our team could assist you efficiently. Thank you for your kind feedback!

Kind Regards,
Kevin

5つ星のうち5の評価

Thanks to Jason in the Galway store

From the moment we met Jason in the Galway store, we had a great experience. He was very knowledgeable and not at all "pushy". The TV he recommended is super and suits us perfectly. Thanks Jason for a great service. John & Lorraine

2026年6月21日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Mr Hogan,

We're so happy to hear about your great experience at our Galway store! We appreciate you sharing that our team member was knowledgeable and helpful in recommending the perfect TV. Thank you for your feedback!

Kind Regards,
Victoria

5つ星のうち5の評価

The staff are exceptional in Harvey…

The staff are exceptional in Harvey Norman, Galway. I have bought something in every department and have always received 5star service. A special 7 star service to those who work in the computer and mobile phone department. A 10 out of 10 to the staff in lovetech, they are amazing and have to deal with the unforgiving public!

2026年6月20日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Jonathan,

We are so happy to hear about your exceptional experience across our departments, especially with our computer, mobile phone, and Lovetech teams! Your kind words mean a lot to us. Thank you for your wonderful feedback.

Kind Regards,
Kevin

5つ星のうち4の評価

No issues

No issues, fast & efficient.

2026年6月11日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Alan,

We appreciate your feedback. We are glad our service was fast and efficient for you.

Kind Regards,
Kevin

5つ星のうち5の評価

Very helpful

Very helpful

2026年6月12日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Mari,

Thank you for taking the time to leave this review. We are delighted to hear you are happy with our service and our teams were helpful.

Kind Regards,
Kevin

5つ星のうち2の評価

My bed was fantastic

My bed was fantastic. Arrived on agreed time. But, I'm afraid to say the younger of the 2 men was very confontational. He was not happy that the bed was in the bedroom. I explained that I was home alone. Kevin the manager said there shouldn't be a problem.He asked whick Kevin it was.I said I don't know, It was a phone call. He said Its on the web site about the bed. I said I haven't read it. He made a phone call, n said that headboard has to come off. I said no that's my head board , it stays there on the wall.He said that the base has to be dismantled, I said it's a clip that has to b realised. The other gentleman never engaged. I signed paper work for any damages. N said we will be careful not to damage anything. So, off they went . Took any rubbish with them. On inspecting the bed I was surprised the lead n plug were left on the side wall, with no socket. So , I had to call a nieghbour to move the bed n slide the lead to the other side of the bed where the socket is. An oversite, that should have been spotted. Ive worked in retail for 47yrs. We were trained to understand people's hidden disabilities. Just because you dont seeing does not mean you dont have a disabilityq. My new bed was 2. 500 e. I saved long n hard for this purchase, to help me be more independent for the future. I Would be very reluctant to buy from Harvey Norman again. It's very disappointing,after all the great work from the sa l es l any. To Kevin trying to resolve a problem. Not all disabilities are visible. Thankyou

2026年6月8日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Stephen,

We appreciate you sharing your experience with us. We are truly sorry to hear about the difficulties you encountered with our delivery team and the oversight regarding the bed's power lead. We take your feedback seriously, especially concerning the need for understanding and respect for all our customers. We are reviewing our delivery procedures and staff training to ensure such situations are avoided in the future. Please email the details to our customer support team as they will be able to look into this further with the relevant team. customer@support.harveynorman.ie

Kind Regards,
Kevin

5つ星のうち5の評価

The team was great in letting us pay…

The team was great in letting us pay off the mattress over a few weeks. We got some excellent discounts too on a top of the range mattress.
And excellent delivery that was flexible with arriving our remote location when there would be somebody there to sign. Friendly driver who called us well in advance.

2026年6月1日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Gabe,

We are delighted to hear about your positive experience with our team and the excellent discounts you received. We're also glad our delivery was flexible and convenient for your remote location. Thank you for sharing your feedback!

Kind Regards,
Kevin

5つ星のうち5の評価

Ordered a rug online.Kept up to date on…

Ordered a rug online.Kept up to date on transportation. Extremely happy with the item I ordered and prompt delivery. Thank you.

2026年6月2日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Pamela,

We're so happy to hear you're extremely pleased with your rug and our prompt delivery. Thank you for your kind words!

Kind Regards,
Conor

5つ星のうち5の評価

The delivery was on time by a lovely…

The delivery was on time by a lovely guy Ryan. Pleasant and friendly.
Muriel on the shop floor was excellent and her advice was exceptional, she had lovely mannerism with staff and customers alike.

2026年6月5日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi there,

We appreciate your feedback. We're delighted to hear that our team provided such excellent service and advice. Thank you for your kind words!

Kind Regards,
Conor

5つ星のうち1の評価

5 months later…

I ordered a dining table from Harvey Norman last January.
I received the table at the end of March and it was badly damaged on delivery.
Now into June and no replacement.

2026年6月4日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Fergal,

We are very sorry to hear about the damaged delivery and the delay in receiving a replacement. We are actively looking into this matter to resolve it swiftly.

Kind Regards,
Kevin

5つ星のうち5の評価

online shopping

After ordering online, had the product delivered within 2 days, excellent

2026年5月29日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi John,

We're delighted to hear your product arrived so quickly. Thank you for your excellent feedback!

Kind Regards,
Kevin

5つ星のうち5の評価

2 very nice friendly guys and we're…

2 very nice friendly guys and we're very careful moving the large item in a tight space aware of all household furniture

2026年6月2日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Frank,

We appreciate you sharing your positive experience! We're so glad our team was careful and friendly while delivering your item.

Kind Regards,
Kevin

5つ星のうち1の評価

This not the first time least star…

This not the first time least star given by me, on my house warming we ordered many furniture from them, don’t come on time in fact came after sever days on commenced day, not all things came the date of house warming though I ordered 7 days ahead from that , came my first page of invoice on the same day, rest I have to make series of calls to get other product came after several days , after that few days came few things in the same invoice, then I have to make several calls to get rest things, not finished the rest of same invoice have to go same, call them begging for my rest of the things in same invoice then they delivered rest of things , after making many calls and begging.
Still not finished I have other order in same date different invoice suppose to deliver in same date of previous invoice, they made 3 times given date for delivery I am waited for the same, as usual nothing happen from 19th of May to 2nd April, April 2nd was the 3rd attempt of delivery, imagine the truck came to my home and said they don’t have my things.
Can anyone tell me what happens here, it’s been not once , but several times. Plus have to find time to call them for single product, please find some value for the time and money for the customer, and be responsible.

2026年6月2日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

hI Rence,

We appreciate you taking the time to share your detailed feedback regarding your recent furniture orders and delivery experiences. We are truly sorry to learn of the significant delays and multiple issues you encountered, especially during such an important occasion as your housewarming. We are reviewing your concerns to improve our delivery process and communication. Please email our customer support team the details as they will be able to look into this for you. customer@support.harveynorman.ie

Kind Regards,
Kevin

5つ星のうち5の評価

Great service from delivery team

Great service from delivery team. Kept in contact and delivered as expected. Thanks a million.

2026年5月30日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Matt,

We are so happy to hear our delivery team provided great service and kept you informed. Thank you for your kind words!

Kind Regards,
Conor

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報