Winny was a very knowledgeable and patient salesman. He spent time with me exploring the best option for with in fitness trackers. I felt heard by him and was able to choose the perfect product withou... もっと見る
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所在地
所在地を変更Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was helped by Teddy, he was super helpful with assisting me in looking into an Oura ring! He owned one himself and allowed me to get a feel for the ring and showed me how the App worked also. 10/10... もっと見る
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Raviraj was extremely helpful and patient in providing the transfer of data service, He is such a nice guy. He made the process easy and it was well worth the extra money to have him set up my new lap... もっと見る
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Incompetent service as usual. Ordered six smart bulbs online for store collection next day. Items showing as in stock and confirmation email received. Call from the store later next day to say they... もっと見る
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企業情報
Harvey Norman Ireland - Galway について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, アイルランド
- 091 332000
4.3
優良
739件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Communication was good
Communication was good, however we were asked to the the receiving slip when only 2 items has been placed in our house, we then reminded them that 3 items were paid for and expected. Therefore a lack of attention to detail was notedwas noted, additional training may be beneficial.
2026年4月28日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Sinead,
We appreciate your feedback and are sorry to hear about the missing item. We'll address the oversight internally to improve our attention to detail with deliveries. Thanks for bringing this to our attention. Please email our customer support team the details as they will be able to look into this further with the relevant team customer@support.harveynorman.ie
Kind Regards,
Kevin
Great service
Went in looking for a mattress and David was more than helpful on the day!
2026年3月29日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Thomas,
We're happy to hear that you had a positive experience and found our assistance helpful during your mattress search. Thank you for your feedback!
Many thanks,
Katie
I found the lady I was dealing with…
I found the lady I was dealing with lovely , but there was a man at the customer service desk that seemed nice but started to butt in and ask for my id even tho I wasn’t dealing with him which made me uncomfortable because the tone he asked it in wasn’t appropriate
2026年4月24日
Harvey Norman Ireland - Galway からの回答
Hi Tess,
We appreciate your feedback. We're glad the lady you were dealing with was lovely. We're sorry the other interaction made you uncomfortable. We will address this to ensure a more respectful environment.
Many thanks,
Katie
Sales Assistant (Jason) in Galway store…
Sales Assistant (Jason) in Galway store was very knowledgeable. Delivery man was very helpful.
2026年4月25日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi there,
We appreciate you sharing your feedback. We're so happy to hear that our sales assistant was knowledgeable and that our delivery man was helpful!
Many thanks,
Katie
They were doing great for my…
They were doing great for my enquiry...excellent and staffs are helpful and kind..5 stars
2026年4月21日
Harvey Norman Ireland - Galway からの回答
Hi Geraldine,
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was helpful and kind during your enquiry.
Many thanks,
Katie
Good service no issues when the…
Good service no issues when the product want up to scratch they changed it instantly
2026年4月20日
Harvey Norman Ireland - Galway からの回答
Hi Stephen,
We appreciate you sharing your feedback. We're so happy to hear about the good service and the quick resolution when the product wasn't quite right!
Many thanks,
Kevin
Great service
Great service and delivered when the man said it would be delivered fair play
2026年4月22日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Mary,
We're happy to hear that you received great service and a timely delivery. Thank you for sharing your positive experience with us!
Kind Regards,
James
Damaged Utility Room
Ordered a washing machine and the initial delivery date needed to be changed (which wasn’t an issue) but the lads who delivered the washing machine damaged our new utility, I didn’t notice until after they left but there is a chunk taken out of our presses. On top of this the washing machine doesn’t seem to be working properly the water is freezing cold. I would not purchase from Harvey Norman again for this reason. Disappointed.
2026年4月17日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Aisling,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
The experience I had was very good
The experience I had was very good. The delivery men were really very helpful and put the item of furniture where I wanted it. They took off all the packaging for me. I highly recommend them, they were the best.
2026年4月18日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Helen,
We appreciate you sharing your positive experience. We're happy to hear that the delivery team was helpful and accommodating in placing the furniture and removing the packaging. Thank you for your recommendation!
Many thanks,
Katie.
Great Work by Ryan
Ryan is always a great help as he was with this sale. He is knowledgeable and takes the time to share his expertise and answer any questions.
Fine store for tech products and help.
Keep up the good work!
2026年3月10日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Brian,
We appreciate you sharing your positive experience. We're happy to hear that one of our team members was a great help, sharing expertise and answering your questions. Thank you for your feedback!
Many thanks,
Katie.
Recently visited Harvey Norman in…Galway
Recently visited Harvey Norman in knocknacarra, Galway. Feeling very overwhelmed whilst browsing for furniture for a new home. I had visited many other stores for beds and kitchen furniture. Noelle in furniture and miriam in beds made my shopping experience simple and efficient. 2 wonderful, down to earth ladies. Understood my needs aswell as my budget. Very friendly and patient. Highly recommend noelle and miriam to anyone struggling to find good products in their price range. I'm really looking forward to receiving my products and to sleep in my new bed 😊
2026年4月16日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Donna,
We're glad your furniture shopping experience was simple and efficient. It's great to hear that our team members understood your needs and budget. Thank you for recommending us; we appreciate your positive feedback and hope you enjoy your new bed!
Many thanks,
Katie.
Harvey Norman Ireland - Galway からの回答
Hi Brigitte,
We appreciate you sharing your experience. We are so happy to hear that you found our team friendly and efficient!
Kind Regards,
James
Delivery and Removal excellence
They removed my heavy old TV and placed my 65 ins OLED safely and exactly where I wanted. Then removed all the packing. Very professional and on time.
2026年4月11日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Pat,
We're happy to hear that the service was professional, punctual, and met your needs by removing your old TV and installing the new one perfectly. Thank you for your positive feedback!
Many thanks,
Katie.
Great service
Delivery guys were great, staff in shop were great. Only down side, one of the couches is a slightly different colour to the other, despite both being the same material.... It's like one was left in sunlight. Happy with everything else though to be fair.
2026年4月10日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi TJ,
We appreciate your feedback and are glad the delivery and in-store experience were positive. We're sorry to hear about the slight color difference in your couches. We'll look into this to ensure better consistency in the future. Thanks again!
Kind Regards,
Kevin
Good price, good service
I got the product at the right price online. Was informed promptly when product was available for collection. Helpful shop assistant carried it to car.
2026年4月4日
Harvey Norman Ireland - Galway からの回答
Hi Liam,
We're happy to hear that you got the product at the right price and were informed promptly about the collection. We appreciate your feedback regarding the helpful shop assistant.
Kind Regards,
Kevin
Stay away
Stay away. I'm an old age pensioner and have been treated so badly after paying a fortune for furniture. Staff were of no help.
2026年4月7日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi John,
We regret that your experience was unsatisfactory in-store. If you can contact our customer service team at "customer@support.harveynorman.ie" and provide the details of your experience, this can be passed on to the relevant teams for review. Thank you for bringing this to our attention.
Kind Regards,
James
Had the worst experience with this…
Had the worst experience with this galway store and the I'm not quite sure why they have a manager over the store, I'm emotionally drained dealing with this store over furniture that should have been delivered and not getting any help from anyone in store. Please I advise second thinking when shopping here. I've never experienced anything so upsetting.
2026年4月8日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Vicky,
We are very sorry to hear about the experience you had in the Galway store. If you can contact our customer service team at "customer@support.harveynorman.ie" and provide the details of your experience, this can be passed on to the relevant teams for review. We appreciate you bringing this to our attention.
Kind Regards,
James
I ordered with Kevin in the Galway…
I ordered with Kevin in the Galway branch and my goods were delivered by Mike and his colleague. Extremely efficient service.
2026年3月30日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Marue,
We're happy to hear that you received efficient service from our Galway branch. Thank you for acknowledging our team's efforts and for your positive feedback!
Kind Regards,
James
Harvey Norman Ireland - Galway からの回答
Hi Mat,
We appreciate your positive feedback. We're glad you received excellent service from our team members.
Kind Regards,
James
Easy peasy
Ordered a washing machine on a Thursday and it was delivered on the following Tuesday.
Delivery crew were on time and fitted the washing machine without issue.
From start to finish it was the perfect order and it's why we've shopping with Harvey Norman for the last 6 years.
2026年4月7日
自発的なレビュー
Harvey Norman Ireland - Galway からの回答
Hi Ross,
We appreciate you taking the time to share your positive experience. We're happy the washing machine delivery and installation went smoothly. Thank you for your continued loyalty!
Kind Regards,
James
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