David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... もっと見る
企業が回答しました
I went to return an item and went to the till… I waiting for 20mins for someone else to come serve and because there was no queuing system people jumped the queue and the cashier didn’t try to help. W... もっと見る
企業が回答しました
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Little Island について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, アイルランド
- 021 5001500
4.1
ほぼ満足
330件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent team for and excellent service
Very helpful team for a click and collect product.
Even though it took longer than I expect for the product to arrive at the store, the service was great.
Quick and properly handed.
2026年7月7日
Harvey Norman Ireland - Little Island からの回答
Hi Miguel,
We're so pleased to hear that our team provided such helpful service for your click and collect order. We appreciate your understanding regarding the delivery time and are glad the handover was quick and proper.
Kind Regards,
Conor
Do not shop here
Spent 750 euro on a tv, warehouse staff dragged it out to car on the floor, damaged box, got home and whole tv smashed to bits, refused to collect it and replace it, had to drive back to the shop in the summers heat and get it replaced. Was met at the warehouse by 6 men all telling me its not their fault. Asked for a manager and was told there is no managers in little island store that they are in dublin. No compensation or apology. Disgracefull
2026年7月7日
Harvey Norman Ireland - Little Island からの回答
Hi Daniel,
We are truly sorry to hear about the incredibly frustrating experience you had with your recent purchase and the subsequent issues. We understand how upsetting it must have been to receive a damaged item and then face difficulties in resolving the situation. We appreciate you bringing this to our attention so we can review what happened. If we can assist you further, please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Purchased online and received the email…
Purchased online and received the email to collect within the hour. Staff at the little island branch are always super helpful.
2026年7月4日
Harvey Norman Ireland - Little Island からの回答
Hi Aisling ,
We're so pleased to hear that your online purchase was ready for collection so quickly and that our team at the Little Island branch was helpful. Thank you for your feedback!
Kind Regards,
Kevin
Dealt with Dave when buying an iPad
Dealt with Dave when buying an iPad. He was extremely informative, polite and patient. Such a gent and a pleasure to deal with. He deserves to be told how good he is at his job! Will return to buy from him again
2026年7月4日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Michael,
We're so happy to hear about your positive experience with our team member! It's wonderful that they were informative, polite, and patient during your purchase. We truly appreciate your kind feedback.
Kind Regards,
Kevin
Poor product but helpful staff
The product was faulty. Difficult to setup and poor quality. The staff were very helpful re the return.
2026年6月25日
Harvey Norman Ireland - Little Island からの回答
Hi Gill,
We are sorry our product did not meet your expectations regarding quality and setup. We appreciate your feedback.
Kind Regards,
Kevin
Ordered a TV on click and collect and…
Ordered a TV on click and collect and was ready within hours so very happy with that .
2026年6月29日
Harvey Norman Ireland - Little Island からの回答
Hi John O Brien,
We're so happy to hear that your TV was ready for collection within hours of your click and collect order. We appreciate your positive feedback!
Kind Regards,
Victoria
Ironing
Got great results for exchange of ironing board . Great staff in Harvey Norman Little Island.
2026年6月25日
Harvey Norman Ireland - Little Island からの回答
Hi Eileen,
We appreciate you sharing your positive feedback. We're so happy to hear that you had a great experience with the exchange and found our staff excellent.
Kind Regards,
Kevin
Worst experience and service
Bought a bedframe and mattress on 18/4 and it was said it would be delivered by the end of june. Over 2 months without any notification or update, so I called them on 30/6 since hadnt’t received any update whatsoever and they said it would be delivered until the end of first week of july. Then, I called the delivery guy and he said he would deliver on 2/7, everything was okay until I received a call from the courier again saying that they could deliver only the mattress and an alternative bedframe until they delivered the bedframe we actually bought in two weeks time. I said NO. I want them to deliver everything together. Extremely disappointed in the service and delivery service, the lack of communication is just absurd. Never buying again with harvey norman. I just want my bed and now I have to wait two more weeks.
2026年7月1日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Jason,
We are truly sorry to hear about the significant delays and lack of communication regarding your bedframe and mattress delivery. We understand your frustration with having to wait so long and the inconvenience of the proposed partial delivery. We are reviewing our delivery and communication processes to prevent similar experiences.
Kind Regards,
Kevin
Outstanding servicr
The delivery people were very helpful , pleasant and punctual. They explained how to use the machine well. I should have got this machine delivered but unfortunately on the day of delivery I had fallen on the bedroom floor and couldn't get up. .I was taken to hospital & rang the company from hospital. The person who took my call couldn't have been nicer and said there was no hurry. I am only back in my house now. I would certainly recommend Harvey Norman.
2026年6月30日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Mary,
We are so sorry to hear about your fall and hope you are recovering well. We're glad our team could be understanding and helpful during such a difficult time. We appreciate you sharing your positive experience with our delivery team and customer service.
Kind Regards,
Kevin
I ordered and paid for 3 label printer…
I ordered and paid for 3 label printer cartridges using Click and Collect. When I went to pick them up there was only one in the bag. When they went back to get the other 2 they gave me a wrong colour. So it took 3 attempts to get a simple order right.
2026年6月25日
Harvey Norman Ireland - Little Island からの回答
Hi Rob,
We sincerely apologize for the multiple issues you encountered with your recent Click and Collect order. We understand your frustration with the incorrect items and the time it took to resolve. We are reviewing our process to prevent this from happening again.
Kind Regards,
Kevin
Easy find what I wanted
2026年6月22日
Harvey Norman Ireland - Little Island からの回答
Hi Dave o,
Glad we could help!
Kind Regards,
Victoria
Delivery was on time and it was easy to…
Delivery was on time and it was easy to purchase it. I love the product 👌🏼.
2026年6月11日
Harvey Norman Ireland - Little Island からの回答
Hi Agnes,
We're so glad your purchase was easy and delivery was on time. We hope you love your product!
Kind Regards,
Victoria
Harvey Norman Ireland - Little Island からの回答
Hi Natalie,
We're so glad you found us helpful and easy to deal with. Thank you for your kind words!
Kind Regards,
Kevin
Great staff
Great staff experience and no delay in transactions. Thank you Shon and Paul for your help.
2026年6月10日
Harvey Norman Ireland - Little Island からの回答
Hi Billy Kelleher,
We are so happy to hear you had a great staff experience and no transaction delays. We appreciate your kind words.
Kind Regards,
Victoria
Great service as always from Harvey…Anne at Little Island
Great service as always from Harvey Norman and special thank you to Ann Murphy as that’s the 4 th item I have bought from her this year ! Ann is just fabulous with finding the exact item one needs for the kitchen ! Make sure you speaker with her before buying anything
2026年6月13日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Anne,
We're so pleased to hear about your consistently great experiences with us. It's wonderful that our team member has been so helpful in finding the perfect kitchen items for you. Thank you for your kind words!
Kind Regards,
Victoria
We bought a tv & a gas hob for our new…
We bought a tv & a gas hob for our new purchased house staff was very friendly and helpful with the model numbers and with the product code and everything they showed us each and every items available which were falling into our budget. We were at the harvey normans little island, co-cork
2026年6月12日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Rahul,
We appreciate you sharing your positive experience with us. We are so glad our team was friendly and helpful in assisting you with your TV and gas hob purchase, ensuring you found items within your budget.
Kind Regards,
Kevin
Great Customer Service & Product Knowledge
I love shopping here, the staff are very friendly and know a lot about the products they are selling.
2026年6月6日
Harvey Norman Ireland - Little Island からの回答
Hi Colin,
We are so happy you love shopping with us! We appreciate your kind words about our friendly and knowledgeable staff. Thank you for your feedback!
Kind Regards,
Kevin
Very knowledgeable and helpful staff
I bought a cooker from Harvey Norman Little Island. I found the staff, particularly Ann Murphy, who I was dealing with, most helpful and professional. She kept me updated throughout the process and couldn’t have done any more to help me
2026年6月11日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Jo,
We're delighted to hear about your positive experience at our Little Island store. It's wonderful that our team was helpful and professional, keeping you updated throughout. Thank you for your feedback!
Many thanks,
Katie.
Harvey Norman Ireland - Little Island からの回答
Hi Avril,
Thank you for this review. We are delighted to hear that you are happy with our service.
Kind Regards,
Kevin
My receipt was emailed to another…
My receipt was emailed to another person. I sent an email to get this rectified and have heard nothing back since. The info on the delivery docket sticker did not match my details on the purchase order form. Overall not happy with this information breach
2026年5月18日
Harvey Norman Ireland - Little Island からの回答
Hi Pat,
We are very sorry to hear about the issues with your receipt and delivery information. We understand your frustration and are actively investigating this information breach. We appreciate you bringing this to our attention.
Kind Regards,
James
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