David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... もっと見る
企業が回答しました
I ordered a laptop on 1/9/26. On the 4th I sent an email to find out when I will receive my order. Answer I got. You will receive in 3-5 working days. I contact the branch on the 10th. My got thr... もっと見る
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Little Island について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, アイルランド
- 021 5001500
4.1
ほぼ満足
330件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My receipt was emailed to another…
My receipt was emailed to another person. I sent an email to get this rectified and have heard nothing back since. The info on the delivery docket sticker did not match my details on the purchase order form. Overall not happy with this information breach
2026年5月18日
Harvey Norman Ireland - Little Island からの回答
Hi Pat,
We are very sorry to hear about the issues with your receipt and delivery information. We understand your frustration and are actively investigating this information breach. We appreciate you bringing this to our attention.
Kind Regards,
James
Easy to order product on click and…
Easy to order product on click and collect. Disappointed that a new product wasn't available but agreed to take the display product instead. Mark was geat to deal with while we collected our item. Received an advance call to advise us that the product ordered wasn't available and alternative options were explained.
2026年5月16日
Harvey Norman Ireland - Little Island からの回答
Hi John,
We appreciate your positive feedback regarding the click and collect process. We regret the initial product wasn't available, but we are glad we could offer a suitable alternative. We're happy to hear our team provided excellent service.
Kind Regards,
Kevin
Receipt not issued.
2026年5月5日
Harvey Norman Ireland - Little Island からの回答
Hi Vivienne,
Thank you for taking the time to leave this review. We are sorry to hear you have not received your receipt. Our teams will look into this further to help us improve our service.
Kind Regards,
Kevin
Great customer service
Really good service from purchase (Thanks Colin) to the delivery team. Seamless, good communication from start to finish.
2026年5月6日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Darragh,
We appreciate you sharing your feedback. We're so happy to hear that you received really good service and seamless communication from purchase to delivery!
Many thanks,
Katie.
Bought an oven and a warming drawer off…
Bought an oven and a warming drawer off Colin. Great salesperson, super helpful and good knowledge of the options in store. Definitely would go back to him if I need anything else.
2026年5月3日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Joseph,
We're happy to hear that you had such a positive experience! It's great to know the salesperson's knowledge and help were beneficial in choosing your oven and warming drawer. We appreciate your feedback and look forward to helping you again.
Kind Regards,
Kevin
Harvey Norman Ireland - Little Island からの回答
Hi Kieran,
We appreciate your positive feedback and are so happy the delivery was prompt, with no issues! We are grateful for your intention to buy again.
Kind Regards,
James
A very efficient service
A very efficient service. Very friendly man. No complaints.
2026年4月14日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Lorna,
We're happy to hear that you found our service efficient and the team member friendly. Thank you for your positive feedback; we appreciate it!
Many thanks,
Katie.
Long wait time for delivery
Long wait time for delivery. No update despite several promises of a call-back.
2026年4月9日
Harvey Norman Ireland - Little Island からの回答
Hi Lisa,
Thank you so much for taking the time to leave this review. We are very sorry to hear this, if you are still waiting to receive your order, can you please e-mail us at customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
friendly and efficient staff order…
friendly and efficient staff order ready next day. I live close to store. No problems with click and collect. have been dealing with this store since it opened. Never had a problem.
2026年4月10日
Harvey Norman Ireland - Little Island からの回答
Hi there,
We're glad you enjoyed your experience with our friendly staff and efficient click and collect service. It's great to hear that your order was ready so quickly and that you've consistently had positive experiences with us since we opened. Thanks for your feedback!
Many thanks,
Katie.
Ordered online easy process chose click…
Ordered online easy process chose click and collect because it was expensive item received email when it was ready for collection you can tell them your on your way and they will have order ready there is an option to have brought to your car I went into store click and collect desk not easy to find but found it in the end
2026年4月4日
Harvey Norman Ireland - Little Island からの回答
Hi Joseph,
We appreciate you taking the time to share your experience. We're glad the online ordering and click and collect process was easy. We'll review the clarity of directions to our click and collect desk to improve the in-store experience.
Kind Regards,
Kevin
Speed of online transaction
Speed of online transaction. Ease of collection at Little Island Warehouse.
2026年3月30日
Harvey Norman Ireland - Little Island からの回答
Hi Clare,
We're happy to hear that you found the online transaction process quick and easy, and that collection at the warehouse was convenient.
Kind Regards,
James
I had a very disappointing experience…
I had a very disappointing experience with Harvey Norman. I placed an order for a micro SD card and was informed that it had been delivered to my chosen store for collection. Based on that confirmation, I took the time to travel to the store, only to be told upon arrival that there had been a mistake and my order was not actually available.
Instead of resolving the issue properly, I was simply offered a refund or a replacement. While those options might sound reasonable, they don’t make up for the inconvenience and wasted time I experienced making the trip.
This situation could have easily been avoided with better communication and order management. Overall, I’m very dissatisfied with the service and would expect much better reliability from a retailer of this size.
2026年3月29日
Harvey Norman Ireland - Little Island からの回答
Good morning,
We appreciate you sharing your experience. We're sorry your order wasn't ready for collection as confirmed, and for the wasted trip. We'll review our communication and order management to prevent this happening again.
Many thanks,
Katie.
Harvey Norman Ireland - Little Island からの回答
Hi there,
We're happy to hear that you had a positive experience with our fast delivery and updates. Thank you for your feedback.
Kind Regards,
James
Excellent customer service by Rony…
Excellent customer service by Rony Indian guy really helpfull
2026年1月29日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Atiq,
We're happy to hear that you received excellent customer service. We appreciate you taking the time to leave us this positive feedback.
Kind Regards,
Kevin
I ordered online for store pick up
I ordered online for store pick up. A team member reached out and kept constant Communication. My item was available for pickup earlier than expected
2026年3月19日
Harvey Norman Ireland - Little Island からの回答
Hi K Philip,
We're happy to hear that you had a great experience with our store pickup service! We appreciate your positive feedback regarding our team member's communication and the early availability of your order.
Kind Regards,
Kevin
Easy to deal with in the store
2026年3月12日
Harvey Norman Ireland - Little Island からの回答
Hi Pat,
We're happy to hear about your positive experience in-store. Thank you for your positive feedback; we appreciate it.
Kind Regards,
James
Harvey Norman Ireland - Little Island からの回答
Hi William ,
We appreciate you taking the time to share your positive experience with our great service and product. Thank you for the feedback.
Kind Regards,
Kevin
Only problem was that I went to the…
Only problem was that I went to the collection parking spot, sent text on App that I was there. Nothing happened for 20 minutes so I went into the store. Met an assistant who was very helpful and sorted me out in a couple of minutes.
2026年3月10日
Harvey Norman Ireland - Little Island からの回答
Hi Mark,
We appreciate you taking the time to share your experience. We're sorry to hear about the delay at the collection parking spot. We're glad the assistant in the store was able to help you quickly. We will look into this to improve our service.
Kind Regards,
Kevin
Ella & Shane were very helpful when…
Ella & Shane were very helpful when purchasing tplink . Shane knowledge helped me buy the right equiptment
2026年3月13日
自発的なレビュー
Harvey Norman Ireland - Little Island からの回答
Hi Maureen,
We're happy to hear that our team was helpful during your purchase! We appreciate you mentioning their knowledge and assistance in choosing the right equipment. Thanks for your feedback.
Kind Regards,
James
Good communication with online order
Ordered three items with one out of stock. Got an email directly from the store asking if I wanted it ordered in and how it was expected. Got all items within 3 working days. Good and efficient communication
2026年3月5日
Harvey Norman Ireland - Little Island からの回答
Hi Stephen,
We're happy to hear that our communication about the out-of-stock item and the quick delivery met your expectations. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Many thanks,
Katie.
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