Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... もっと見る
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David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... もっと見る
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The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... もっと見る
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企業情報
Harvey Norman Ireland - Naas について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, アイルランド
- 045 907700
4.5
優良
759件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had an excellent customer service at Naas Harvey Norman with Bhavna.
I had an excellent customer service experience recently with Bhavna in Naas Harvey Norman. I was selecting a new laptop and I went back on two separate occasions when I met Bhavna who was patient in answering all of my questions. His knowledge about laptops was vast and he answered every single one of my questions (and there were many!). Couldn't recommend Bhavna any more highly, it was a great service experience, Kate S.
2026年6月27日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Catherine,
We're delighted to hear you had such a positive experience with our team member in Naas. It's wonderful to know that their knowledge and patience made your laptop selection process so smooth. We appreciate your high recommendation!
Kind Regards,
Victoria
Everything was delivered nicely and…
Everything was delivered nicely and very carefully.
Highly recommend!
2026年7月16日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Matheus,
We are so glad to hear that everything was delivered nicely and very carefully. We truly appreciate your high recommendation!
Kind Regards,
Victoria
Harvey Norman Ireland - Naas からの回答
Hi Basma,
We're so pleased to hear that your ordering experience was easy and that collecting your item was even simpler. We appreciate your positive feedback!
Kind Regards,
Victoria
Superb customer service
Superb customer service. Always so reliable and helpful. An issue with online order was dealt with efficiently by Francis . Much appreciated- 💯 recommend purchasing from Harvey Norman.
2026年7月8日
Harvey Norman Ireland - Naas からの回答
Hi Niamh ,
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was able to efficiently resolve your online order issue. Thank you for your kind words and recommendation!
Kind Regards,
Victoria
Great service and especially the two…
Great service and especially the two lads that delivered. So nice, set everything up took away the rubbish no hassle. I’m delighted with the whole experience thank you
2026年7月10日
Harvey Norman Ireland - Naas からの回答
Hi Cristina,
We're so pleased to hear you had a delightful experience with our service. It's wonderful that our delivery team was so helpful with the setup and rubbish removal. Thank you for your kind feedback!
Kind Regards,
Victoria
Harvey Norman Naas Staff Fantastic 👏
Harvey Norman Naas staff handled the delivery of our new mattress and collection of our old one very professionally. We got plenty of notice in advance and the delivery arrived on time in the good-looking Harvey Norman van. The delivery guys were amazing, really helpful and very careful around furniture and doors.
2026年7月8日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Good afternoon,
We are so pleased to hear about your excellent experience with our delivery service. It's wonderful that our team was professional, helpful, and careful with your new mattress delivery and old mattress collection. Thank you for your kind words!
Many thanks,
Katie.
Great service
Great service. Zanna was very friendly,helpful and knowledgeable. She understood what we were looking for and ensure that the goods would be delivered quickly as we required them straight away.
2026年7月11日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Brendan,
We're delighted to hear that our team member provided such friendly, helpful, and knowledgeable service. It's wonderful that they understood your needs and ensured a quick delivery.
Kind Regards,
Conor
I bought a fridge freezer today from…
I bought a fridge freezer today from Niamh. She appeoached me very quickly in a friendly manmer.Very knowledgeable, She listened carefully and understood what I needed. She made the process stress free. I did not feel spoken down to. Best of luck to Niamh.
2026年7月11日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Eimear,
We're so pleased to hear about your positive experience! It's wonderful that our team member was friendly, knowledgeable, and understood your needs, making the process stress-free. Thank you for your kind feedback.
Kind Regards,
Conor
We had a great experience today
We had a great experience today . We were looking for a mattress. We me Ken who was very helpful. He made the experience actually. Wealth of knowledge with some banter thrown in. We left happy with our purchase and a smile on our faces from talking to Ken . A Gentleman .
2026年7月11日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Pauline,
We appreciate you sharing your positive experience. We are so glad to hear that our team member was very helpful and knowledgeable, and that you left happy with your purchase.
Kind Regards,
Conor
In order to receive my goods I was…
In order to receive my goods I was informed that I needed to have identification to receive my goods
I had travelled 45 minutes to the nearest store. This information should have been given to me in the initial email not in the final one.
2026年7月5日
Harvey Norman Ireland - Naas からの回答
Hi Marian,
We appreciate you taking the time to share your feedback. We understand how frustrating it is to travel a significant distance only to encounter unexpected requirements. We are reviewing our communication process to ensure essential information is provided earlier.
Kind Regards,
Kevin
Always there to help.
2026年6月30日
Harvey Norman Ireland - Naas からの回答
Hi there,
We're so glad to hear that we were able to assist you. Your positive feedback truly means a lot to us.
Kind Regards,
Victoria
Harvey Norman Ireland - Naas からの回答
Hi Vaida,
We are delighted to hear that our staff were so helpful. Thank you very much for your kind words and for taking the time to share your experience with us.
Kind Regards,
Conor
Harvey Norman Ireland - Naas からの回答
Hi Noel,
We are so happy to hear that your order arrived quickly and that you were pleased with our service. Thank you for your positive feedback!
Kind Regards,
Conor
Francis displayed professional sales…
Francis displayed professional sales skills by calling me to say the phone I ordered was out of stock and would take weeks to restock. He offered me the same model but in a different colour, which was available to collect 30 minutes later.
2026年6月30日
Harvey Norman Ireland - Naas からの回答
Hi Dan,
We're so happy to hear that our team was able to provide such an excellent solution when your initial order wasn't available. We appreciate you sharing your positive experience with us!
Kind Regards,
Conor
April in the Naas branch over by the…
April in the Naas branch over by the range cookers was an absolute star to deal with. Extremely knowledgeable, helpful and friendly. 5 stars all the way!!!
2026年7月4日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Carol,
We are so happy to hear about your wonderful experience with our team member. We truly appreciate your kind words and positive feedback!
Kind Regards,
Conor
Two guys that delivered the furniture…
Two guys that delivered the furniture were very nice lads and very quick
2026年7月3日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Ben,
We are so pleased to hear our delivery team was very nice and quick. We appreciate your feedback!
Kind Regards,
Victoria
Delivery was very efficient with two…
Delivery was very efficient with two very pleasant and helpful delivery drivers
2026年7月3日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Sinead ,
We are so happy to hear that your delivery was efficient and that our drivers were pleasant and helpful. We appreciate your kind words!
Kind Regards,
Victoria
Thanks to Stephen in Harvey Norman, Naas for his great customer service skills
Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help.
I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on returning it from the repair centre. Dyson have ignored me and I was unable to get a resolution, so contacted the store and Stephen was absolutley terrific.
Thanks again Stephen!
2026年6月24日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Niamh,
We are so pleased to hear about the excellent assistance you received from our team member. It's wonderful to know that we could help resolve a challenging situation for you. Your kind words are truly appreciated!
Kind Regards,
Victoria
Great delivery service
The delivery driver called to give an hour range for the delivery day. The delivery guys were friendly and helpful.
2026年7月1日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Ms Oyinlola Dada,
We're so pleased to hear that our delivery driver kept you informed and that our delivery team was friendly and helpful. Thank you for your kind feedback!
Kind Regards,
Victoria
Excellent customer service from all…
Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the great staff.
2026年7月2日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Blaithin Cox ,
We appreciate you sharing your experience. We are delighted to hear that our team provided excellent customer service and went above and beyond to make your experience a positive one. We look forward to your return.
Kind Regards,
Victoria
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