Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... もっと見る
企業が回答しました
Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... もっと見る
企業が回答しました
Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Swords について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, アイルランド
- 01 8909900
4.4
優良
1182件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harvey Norman Ireland - Swords からの回答
Hello,
We appreciate your positive feedback. We are so happy you were pleased with our efficient service from beginning to end!
Many thanks,
Katie.
Harvey Norman Ireland - Swords からの回答
Hi Susan,
We appreciate your feedback and we are so glad our team provided excellent, quick, and professional support!
Many thanks,
Katie.
Click & collect
Item pre ordered, in stock, ready for collection, no waiting around. All good 👍
2026年4月12日
Harvey Norman Ireland - Swords からの回答
Hi Laura,
We're happy to hear that your pre-order experience was seamless, with no waiting time! Thank you for your positive feedback; we appreciate it a lot.
Many thanks,
Katie.
It’s a dream delivery service
It’s a dream delivery service! Driver texted us a day before, arrived on time, helped us to move the new mattress to the room, then took the old one away.
Top service! We are lovely life with new mattresses now! Good job!
2026年4月17日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Wenchi,
We're happy to hear that the delivery service met your expectations! It's great to know the driver was helpful and that you're enjoying your new mattress. Thank you for your positive feedback!
Kind Regards,
James
Fantastic service from the delivery…
Fantastic service from the delivery lads so helpful and professional
2026年4月17日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Carl,
We appreciate you sharing your feedback. We are so happy to learn that our delivery team was helpful and professional, providing fantastic service!
Kind Regards,
James
Delivery was great
Delivery was great, arrived on time & very pleasant delivery staff.
2026年4月14日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi there,
We appreciate your feedback and are so happy to hear that our delivery was on time and that our staff was pleasant! Thank you.
Many thanks,
Katie.
Great service
Very quick transaction Richard very helpful, delivery day got changed without telling me but the delivery customer service were very good, delivery guys were great and so helpful. Simon from customer service went above and beyond a super guy. So all in all it was great .
2026年4月9日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Sharon,
We appreciate you sharing your experience. We're glad to hear that the transaction was quick and that our team members were helpful. We'll review what happened with the delivery change. Thank you again for your feedback.
Many thanks,
Katie.
The service was excellent they were on…
The service was excellent they were on time Lovely guys professional they put the table together very quickly and moved it into it s place and the chairs They took away cardboard and rubbish from delievery I would use this service again they were great 👏👏👏 thanks guys from Karen with the upside down house sea views rush🤣🤣👏👏
2026年4月11日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hello,
We appreciate you sharing your experience. We are so glad to hear that our team was punctual, professional, and efficient with the table assembly and delivery. We're happy they took care of the packaging removal.
Many thanks,
Katie.
Excellent service from HN
Gave a 2 hour window for delivery, came in that time frame. The two lads assembled the bed in about 15 minutes and left the room spotless, took all the packaging away with them. Very positive experience.
2026年4月13日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Concepta,
We're happy to hear that the delivery and assembly met your expectations! It's great to know the team was efficient and left everything tidy. Thank you for your positive feedback!
Many thanks,
Katie.
The delivery man rang gave me timeframe…
The delivery man rang gave me timeframe delivery and was well within that hour. This was despite the recent goings on re fuel disruptions etc. the packages were also brought upstairs for me which was a massive help. Both men were courteous as well in their manner.
2026年4月11日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Mark,
We're happy to hear the delivery was prompt, despite fuel disruptions. We appreciate that the team's assistance with carrying the packages upstairs was a massive help, and that they were courteous. Thank you for sharing your positive experience!
Many thanks,
Katie.
Harvey Norman Ireland - Swords からの回答
Hi Jorge,
We appreciate your positive feedback and are so happy to hear our delivery was on time and assembly was quick, with a clean finish!
Many thanks,
Katie.
I was really impressed with the 2 guys…
I was really impressed with the 2 guys who delivered and assembled my table and chairs. They let my little boy help them and gave him and his brother 5e each as it was my little lads birthday. They were so nice and helpful. I highly recommend them both...absolute gentlemen.
2026年4月11日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Michelle,
We're happy to hear that you were impressed with the delivery and assembly team's service. It's great to know they were so helpful and made your little boy's birthday special. Thank you for your recommendation!
Many thanks,
Katie.
Quick and efficient service
Quick and efficient service , ordered the product and it was ready for collecting within a few hours
2026年4月10日
Harvey Norman Ireland - Swords からの回答
Hi Clare,
We appreciate your feedback and are so happy to hear you received quick, efficient service and your order was ready for collection promptly!
Many thanks,
Katie.
Zero stars for customer service
Bought a washing machine back in August, called Harvey Norman in swords 9 days ago (Friday) to log the repair as machine stopped working, said I would hear within a few days, I didn’t so I called LG last Thursday (6 days after I called HN), they had no record of repair, called HN who said the team member who took my call on the Friday was probably “very busy & forgot”, asked to speak to manager which was denied, said they would put urgent call to Lg & we would hear back, we didn’t, went into HN on Saturday (8 days after firstly logging the repair), spoke to a manager who said he would “get someone to call Lg & I would hear back Monday or Tuesday”, I expressed that the lack of customer care & the time frame given was extremely poor, this didn’t bother him, today (Sunday) 9 days on, I get a phone call in the late afternoon to say they had taken down the serial number wrong & LG don’t have any record of repair, can I give it to them again (4th time), I was driving & obviously couldn’t so tomorrow will be day 10 of not even reporting the fault to be fixed, an absolute joke to say the least. Zero stars for customer care, at this stage I want a refund & not to deal with them again!
2026年4月3日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Lisa,
We regret to hear about the trouble you've experienced with your washing machine repair and the difficulties in contacting us. If you can contact our customer service team at "customer@support.harveynorman.ie", the team will be able to look into this for you and pass this on to the relevant teams internally for review. Thank you for bringing this to our attention.
Kind Regards,
James
Harvey Norman Ireland - Swords からの回答
Hi Eamon,
We're happy to hear that you received excellent service and a timely call before the delivery. Thank you for your positive feedback.
Kind Regards,
James
Great Service
2026年4月3日
Harvey Norman Ireland - Swords からの回答
Hi there,
We appreciate you sharing your experience with us. We are happy to hear you had a great experience with us. Thank you for your feedback.
Kind Regards,
James
Harvey Norman Ireland - Swords からの回答
Hi Natalia,
We appreciate you sharing your experience with us. We are happy to hear you had a great experience with us. Thank you for your feedback.
Kind Regards,
James
Friendly delivery service brought…
Friendly delivery service on time brought mattress to exactly where I need it to be,
Polite and cheerful guys
2026年4月3日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Dean,
We appreciate you sharing your delivery experience. We're happy to hear that our team was on time, brought the mattress where it was needed, and were polite and cheerful.
Kind Regards,
James
Harvey Norman are cheap on most items…
Harvey Norman are cheap on most items and I always find the products top notch.!
2026年1月17日
Harvey Norman Ireland - Swords からの回答
Hi Elaine,
We appreciate you taking the time to share your positive experience with us! We're so happy to hear you find our products top notch and affordable.
Kind Regards,
James
Nice and Efficient
We had the lovely Evan and Ryan deliver our sofa. They were extremely nice and efficient. Phone call ahead of time to advise when they would be with us. Really nice lads to deal with.
2026年4月4日
自発的なレビュー
Harvey Norman Ireland - Swords からの回答
Hi Donna,
We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was efficient and nice. It's great to know the team contacted prior to delivery.
Kind Regards,
James
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。