Paul & Jamie installed our fridge & freezer - it was a tricky install with the set-up we have but they went above and beyond to make it work. Absolute legends! We are very grateful.
企業が回答しました
所在地
所在地を変更Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... もっと見る
企業が回答しました
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... もっと見る
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I recieved a phone call from the delivery driver early morning he gave me an estimated time of delivery True to his word my product arrived on time Both Damio and Anto unloaded my item they asse... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Waterford について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, アイルランド
- 051 319900
4.6
優良
876件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
New Acer laptop purchase
When my (very) old laptops battery died and I found that replacements were no longer available I found myself in the market for a new machine.
The Acer Aspire 15 Lite ticked all the boxes and the best price was at Harvey Norman.
Their same day free click-and-collect service meant no waiting.
When I collected the laptop the staff were friendly and helpful and the box was presented to me in a sturdy carrying bag.
This is how I like shopping to be!
Thanks, Harvey Norman!
2026年7月15日
Harvey Norman Ireland - Waterford からの回答
Hi David,
We're so pleased to hear that our same-day click-and-collect service met your needs perfectly. It's wonderful to know that our team provided friendly and helpful service, making your shopping experience enjoyable.
Many thanks,
Katie.
Very well organised
Very well organised. Delivery time clearly notified. Delivery arrived exactly as promised. Delivery men efficient, punctual, helpful The entire experience could not have been better
2026年7月20日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Good morning,
We're delighted to hear about your excellent experience with our service. It's wonderful to know that the delivery was well-organized, punctual, and that our delivery team was efficient and helpful. Thank you for your kind words!
Many thanks,
Katie.
Excellent service
Excellent service, had an issue on my part regarding incorrect addressing, contacted them via website and within 10 mins i had the local branch in Waterford contacting me to help, lovely lady and fixed my mistakes and had the items out to me within 24hrs through courier.
2026年7月15日
Harvey Norman Ireland - Waterford からの回答
Hi James,
We are delighted to hear about your excellent experience with our service! It's wonderful to know that our local branch in Waterford was able to assist you so quickly and efficiently, resolving your addressing issue and ensuring your items were delivered promptly.
Many thanks,
Katie.
Great service, quick delivery and no damage
Great service,fast delivery. Package strapped and zero damage
2026年7月17日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Derek,
We're so pleased to hear that you received great service and fast delivery, with your package arriving safely and without any damage. We appreciate your positive feedback!
Many thanks,
Katie.
Fantastic service- delivery was as…
Fantastic service- delivery was as promised- driver communicated when he was on the way too. Couldn’t fault it!
2026年7月14日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Julie,
We're so pleased to hear that your delivery was as promised and that our driver kept you informed. We appreciate your kind words!
Many thanks,
Katie.
Quick and helpful
Great staff member Mimi, she was so helpful and made sure I was buying the correct sd card for my camera. Wasn’t waiting a second for assistance !!
2026年7月19日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Amie,
We're so happy to hear about your positive experience with our team member! We appreciate you sharing your feedback and are glad we could assist you efficiently.
Many thanks,
Katie.
We were served by the girl named Mimi
We were served by the girl named Mimi. Fantastic service, she is very "intuitive". Knows what she's doing. We were buying a phone for elderly man and she knew how to get the right phone for him. Overall impression very pleasant and professional. The more sale people like her, the better. Thank you
2026年7月19日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Tomasz,
We're delighted to hear about your excellent experience and that our team member provided such intuitive and professional service. It's wonderful to know they helped you find the right phone. Thank you for your kind feedback!
Kind Regards,
Victoria
Translation service required to shop in…
Translation service required to shop in there,
I refuse to support the replacement of Irish shop assistants.
2026年7月18日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Niall,
We appreciate your feedback and are sorry to hear about your concerns regarding our staff. We are always working to improve our customer experience.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Highly recommend Harvey Norman
Great service in HN from the help in choosing bed and mattress to the delivery and assembly.
2026年7月17日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Claire,
We appreciate you sharing your experience. We are so happy to hear that you received great service from choosing your bed and mattress to the delivery and assembly!
Kind Regards,
Victoria
Great staff
Mimi from the waterford store was such a help and so lovely to talk to.
2026年7月17日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Charlotte ,
We are so happy to hear that you had such a lovely experience with our team member. We appreciate your kind words!
Kind Regards,
Victoria
Shopping was great and easy with Vino…
Shopping was great and easy with Vino assistance.
2026年7月16日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi there,
We are so happy to hear that your shopping experience was great and easy. We truly appreciate you sharing your positive feedback with us!
Kind Regards,
Conor
I ordered headphones and they were…
I ordered headphones and they were great! Fast delivery and undamaged.
2026年7月11日
Harvey Norman Ireland - Waterford からの回答
Hi Karen,
We're so glad to hear that your headphones arrived quickly and in perfect condition. Thank you for your positive feedback!
Kind Regards,
Conor
I was in Harvey Norman in Waterford…
I was in Harvey Norman in Waterford today. Mimi was the assistant that looked after me and gave me great advice when deciding on what phone to buy. She was a pleasure to deal with!
2026年7月14日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Aisling,
We're delighted to hear about your positive experience in our Waterford store! It's wonderful that our team member provided great advice and was a pleasure to deal with. We appreciate your kind words.
Many thanks,
Katie.
Harvey Norman Ireland - Waterford からの回答
Hi Fatima,
We're so happy to hear you had such an excellent experience with us. We truly appreciate your positive feedback!
Many thanks,
Katie.
Harvey Norman Ireland - Waterford からの回答
Hi Francis,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Harvey Norman Ireland - Waterford からの回答
Hi there,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Harvey Norman Ireland - Waterford からの回答
Hi Ryszard,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Great Service
I was assisted by a staff member named Mimi. She was incredibly helpful in guiding me through my purchase of one of the DJI Osmo Mobile.
What stood out most was that she shared her own personal experience using the product, which made her advice feel genuine and gave me confidence in my decision. She took the time to answer my questions and explain the features without making me feel pressured. Thanks to her, I felt confident purchasing.
Thanks Mimi!
2026年7月13日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Ann,
We're so happy to hear about your positive experience with our team member. It's wonderful to know that their personal insights and helpfulness made you feel confident in your purchase. We appreciate your kind words!
Many thanks,
Katie.
Great delivery service
Great delivery service. They even waited around for me when I was delayed getting to the clients house.
2026年7月10日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Brenda,
We're so glad to hear that you had such a positive experience with our delivery service. It's wonderful to know that our team was able to accommodate your delay.
Many thanks,
Katie.
Mimi
Mimi, the staff member who looked after us was knowledgeable, helpful, detail oriented and extremely pleasant.
2026年7月12日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Linda,
We appreciate you sharing your feedback. We're so happy to hear that our staff member was knowledgeable, helpful, and pleasant!
Many thanks,
Katie.
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