Paul & Jamie installed our fridge & freezer - it was a tricky install with the set-up we have but they went above and beyond to make it work. Absolute legends! We are very grateful.
企業が回答しました
所在地
所在地を変更Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... もっと見る
企業が回答しました
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... もっと見る
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I recieved a phone call from the delivery driver early morning he gave me an estimated time of delivery True to his word my product arrived on time Both Damio and Anto unloaded my item they asse... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Waterford について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, アイルランド
- 051 319900
4.6
優良
876件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Need to put towel slider under fridge…
Need to put towel slider under fridge freezers to prevent scratching tiles when sliding on them sideways through doors (not with wheels turning as when pushing forwards . )
2026年7月8日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi K Nolan,
We appreciate you sharing your feedback regarding the potential for scratching tiles. We understand your concern about moving appliances and will consider your suggestion for future improvements to prevent such issues.
Kind Regards,
Kevin
Harvey Norman Ireland - Waterford からの回答
HI Bejoy,
Thank you for taking the time to leave this review. We are delighted that you would recommend us.
Kind Regards,
Kevin
Harvey Norman Ireland - Waterford からの回答
Hi Breda,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with us.
Kind Regards,
Kevin
Such great customer service
Such great customer service, truly a pleasure dealing with you.
Majella Peelo
2025年9月22日
Harvey Norman Ireland - Waterford からの回答
Hi Jimmy,
We're so happy to hear you had a pleasant experience with our customer service. We truly appreciate your kind words!
Kind Regards,
Victoria
I was told they would be delivering…
I was told they would be delivering from 11 am to 4.20 pm
They rang at 8 05 am and arrived at ,8.20am
They were very abrupt and told me the fridge would not go in my door.
I told them I would take off the outer packaging and get it in myself
After a few words exchanged I had to sign a form relieving them of all responsibility if it go scratched which it did not
They then informed me that they didn't have to bring it into the house at all
Worst delivery men that I have come across in 57 years of my marriage
As you can expect I have told all my Neighbors and Friends about my experience
2026年6月24日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Catherine,
We are very sorry to hear about the issues you experienced with your recent delivery. We understand your frustration regarding the early arrival and the difficulties with getting your new appliance into your home. We appreciate you bringing this to our attention. Please email the details to our customer support team, as they will be able to look into this further. customer@support.harveynorman.ie
Kind Regards,
Kevin
Rebecca from the Waterford store was…
Rebecca from the Waterford store was very helpful right from the initial shopping days until all the items were installed. Thank you.
2026年7月3日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Prinoy,
We're so glad to hear our team provided excellent assistance throughout your shopping and installation process. We appreciate your kind words!
Kind Regards,
Kevin
Arrived within three days
Arrived within three days. Unboxing and assembly straightforward. I'm happy.
2026年6月23日
Harvey Norman Ireland - Waterford からの回答
Hi John,
We are so happy to hear that your item arrived quickly and that the unboxing and assembly process was straightforward for you. We appreciate your positive feedback!
Kind Regards,
Victoria
Everything Was Perfect
Everything Was Perfect, Keep up the Great Service and Work 100 Percent👍
2026年7月3日
Harvey Norman Ireland - Waterford からの回答
Hi Philomena,
We are so happy to hear that everything was perfect for you. We truly appreciate your kind words and your encouragement to keep up the great service and work!
Kind Regards,
Kevin
Click and collect that actually works!
Click and collect that actually works!
Kudos for the team that got my order ready less than 30 min, super satisfied !
2026年7月1日
Harvey Norman Ireland - Waterford からの回答
Hi Sérgio,
We're so happy to hear that our click and collect service worked well for you and that your order was ready so quickly! We appreciate your positive feedback.
Kind Regards,
Conor
Very polite
Very polite and delivery men nice as the dryer had to be carried up a flight of stairs to my kitchen and never complained and did it with no bother at all.
2026年7月3日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Alexandra,
We're so pleased to hear that our delivery team was polite and efficiently carried your dryer upstairs without any trouble. Thank you for sharing your positive experience!
Kind Regards,
Conor
Google pixel pro 10
Called in to buy a phone,met sale rep Shamika in the Waterford store.
She was amazing,talked me through all the pros &cons of all the phones,I picked the goggle pixel pro 10.
Shamika went through everything with me in a friendly manner
2026年7月1日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Sandra,
We're delighted to hear about your positive experience at our store. It's wonderful that our sales representative was so helpful in guiding you through your phone purchase. Thank you for your kind feedback!
Kind Regards,
Conor
Store was ok i ordered click and…
Store was ok i ordered click and collect which it stated 2hrs I didn't receive the email to go into store for 2 full days
2026年6月28日
Harvey Norman Ireland - Waterford からの回答
Hi Nicola,
We appreciate you sharing your experience with our click and collect service. We are truly sorry to hear about the delay in receiving your notification. We are reviewing our processes to prevent this from happening again.
Kind Regards,
Conor
He was a very courteous
He was a very courteous, polite, pleasant and capable delivery man who also installed the new machine and removed and took away the old washing machine.
2026年6月30日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Ann,
We're so pleased to hear that our delivery person was courteous, polite, and capable. It's wonderful that the new machine was installed and the old one removed efficiently. Thank you for sharing your positive experience!
Kind Regards,
Conor
Delivery never arrived on the requested…
Delivery never arrived on the requested date. 5 weeks notice given for the required date
2026年7月3日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Alan,
We are truly sorry your delivery did not arrive as scheduled despite the ample notice. We are reviewing this internally to prevent future occurrences.To assist you further, please contact our customer support team. customer@support.haveynorman.ie with your order and contact details, Thank you
Kind Regards,
Victoria
Having placed an order for an ultra…
Having placed an order for an ultra scarce portable air conditioner, from recent experience I expected a "sorry it's not in stock" phone call. However a lovely lady broke the bad news but sorted my bad news by offering me an alternative and some money back. True to her word Mr DPD arrived a couple of days later with my only hope of being "cool" Sorry, your name escapes me but thanks 🙏👍.
2026年6月27日
Harvey Norman Ireland - Waterford からの回答
Hi Edward,
We are so glad to hear that we could help you stay cool! It truly brightens our day to know that our team was able to turn a potentially disappointing situation into a positive experience for you. We always strive to provide excellent service and find the best solutions for our customers, even when unexpected stock issues arise. Thank you for sharing your kind words and for your understanding. We appreciate your feedback!
Kind Regards,
Victoria
Good messaging prior to delivery
Good messaging prior to delivery.
2 very pleasant gentlemen.
2026年7月1日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi mary Phelan,
We are so pleased to hear that our messaging was good prior to delivery and that our team members were pleasant. We appreciate your feedback!
Kind Regards,
Victoria
Delivery service
Paul and Jamie were very professional and friendly 👏 👌 right people for the right Job.
2026年7月1日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Hanane,
We are so happy to hear that our team members were professional and friendly. We appreciate your kind words and feedback.
Kind Regards,
Victoria
Harvey Norman Ireland - Waterford からの回答
Hi Zainab,
We're happy to hear that your online ordering experience was smooth. We appreciate your positive feedback.
Kind Regards,
Victoria
The website is easy to use
The website is easy to use.
It only took a minute to find what I wanted and to complete the purchase.
I immediately got an email confirming my purchase and it was very easy to track it.
2026年6月26日
Harvey Norman Ireland - Waterford からの回答
Hi Ann,
We're so pleased to hear that you found our website easy to navigate and that your purchase was completed quickly. It's great to know that the confirmation and tracking process was also straightforward for you. Thank you for your positive feedback!
Kind Regards,
Kevin
In store experience was wonderful
Tried to pay using humm. Why does it need to know such personal details. Then after going through the application forms only to be told that I've been denied. So I bought the thing in 1 go. Got delivered very quick, remote wasn't working right so I brought it into the store. Luckily it was only the battery, staff were really helpful.
2026年6月25日
Harvey Norman Ireland - Waterford からの回答
Hi Stephen,
Thank you for your feedback. We understand your frustration with the Humm application unfortunately this is an outside finance company and we would have no input regarding the information they require. We're glad to hear your delivery was quick and that our staff were able to assist you with the remote issue.
Kind Regards,
Kevin
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