Paul & Jamie installed our fridge & freezer - it was a tricky install with the set-up we have but they went above and beyond to make it work. Absolute legends! We are very grateful.
企業が回答しました
所在地
所在地を変更Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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レビュアーのコメントを見てみましょう
Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... もっと見る
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Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... もっと見る
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I recieved a phone call from the delivery driver early morning he gave me an estimated time of delivery True to his word my product arrived on time Both Damio and Anto unloaded my item they asse... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Waterford について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, アイルランド
- 051 319900
4.6
優良
876件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harvey Norman Ireland - Waterford からの回答
Hi Michael,
We're so glad to hear that our click and collect service made your purchase easy! We appreciate your positive feedback.
Many thanks,
Katie.
Perfect Delivery
Fast delivery, packaged well, product in good nick
The Stand itself was perfect for the base, and better priced and many options
2026年6月23日
Harvey Norman Ireland - Waterford からの回答
Hi Anthony,
We're so pleased to hear about your fast delivery, well-packaged product, and that the item was in good condition. We're also happy you found the stand perfect and well-priced.
Many thanks,
Katie.
Harvey Norman Ireland - Waterford からの回答
Hi there,
We appreciate your kind words.glad to hear everything was good and we hope to see you again!
Kind Regards,
Victoria
Great Staff at Harvey Norman in Waterford
Shamika was extremely helpful, bright and knowledgeable about the iPads we bought. She made the whole buying experience very smooth and simple and would recommend that someone in the Waterford store pass on our thanks to her for her kind assistance.
Also, Mary (at the checkout) was delightful and very good-humoured too.
We always enjoy our visits to Harvey Norman in Waterford.
2026年6月27日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi George,
We're delighted to hear you had such a positive experience with our team members. It's wonderful to know they made your buying experience smooth and enjoyable. We appreciate your kind words and continued visits.
Kind Regards,
Victoria
Harvey Norman Ireland - Waterford からの回答
Hi Catherine,
We appreciate your feedback. We are so happy you had a great experience and prompt service!
Kind Regards,
Victoria
Amazed how fast everything was
Amazed how fast everything was, ordered on Friday and delivered Saturday morning. Very pleased with all round and would definately re ommend.
2026年6月12日
Harvey Norman Ireland - Waterford からの回答
Hi Amber,
We are so glad to hear you were pleased with the speedy delivery and overall experience. Thank you for your kind recommendation!
Kind Regards,
Victoria
I recently purchased a Samsung phone…
I recently purchased a Samsung phone from Harvey Norman, and unfortunately my experience has been disappointing. From the beginning, the phone has been freezing and becoming unresponsive, making it difficult to use for everyday tasks.
I returned to the store to seek assistance, and while the staff were polite, I was advised to contact Samsung directly if the issue continued. As a customer, I expected more support in resolving a problem with a newly purchased device.
I hope Harvey Norman can improve its after-sales service by taking a more active role in helping customers with faulty products. A smoother resolution process would make a big difference.
I appreciate the staff's professionalism, but overall I am disappointed with how this issue has been handled.
2026年6月24日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Hilary Mapuranga,
We are truly sorry to hear about the difficulties you've experienced with your new Samsung phone and the subsequent support process. We understand your frustration regarding the freezing issues and the guidance to contact the manufacturer directly. We are actively reviewing our after-sales service to ensure a smoother resolution process for faulty products. Your feedback is invaluable as we strive to improve our customer support.
Kind Regards,
Victoria
Great staff
Harvey Norman staff are always helpful and friendly. I ordered a GoPro Hero 13 Black for collection, they had it ready, and even happily offered me advice on which MicroSD card to put in my GoPro.
Would happily shop from here again.
2026年6月23日
Harvey Norman Ireland - Waterford からの回答
Hi Zain,
We're so pleased you found our team helpful and friendly! It's wonderful to hear we had your item ready and offered useful advice. We appreciate your positive feedback!
Kind Regards,
Victoria
Smooth hassle free collection
2026年6月22日
Harvey Norman Ireland - Waterford からの回答
Hi Derek S,
We are glad your collection was smooth and easy. Thank you for your feedback!
Kind Regards,
Victoria
Great service
The delivery men were very nice, quick and helpful. Couldn’t fault them. During this heatwave, the last thing you want to be doing is carrying a couch into a house, but they didn’t complain once! Great service.
2026年6月25日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Ellen,
We appreciate you sharing your feedback. We're happy to hear our delivery team was helpful and efficient, especially during the heatwave. We value your positive comments.
Kind Regards,
Victoria
Harvey Norman Ireland - Waterford からの回答
Hi Christine,
We are delighted to hear about your positive delivery experience. Thank you for sharing your kind words.
Kind Regards,
Kevin
Harvey Norman Ireland - Waterford からの回答
Hi Trudi,
We are so pleased your purchase was easy and our delivery team was helpful on a hot day. Thank you!
Kind Regards,
Kevin
Excellent Delivery Service!!!!
My experience was excellent with Harvey Norman delivery service. I got a phone call approx an hour before they arrived. There were two men who were so helpful. They removed my old fridge and helped lifted it out of an awkward position. They were so cautious making sure not to damage anything. Both super friendly and went above and beyond to help. Thanks
2026年6月13日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
HI Lyng,
We are so pleased to hear about your excellent experience with our delivery service. It's wonderful that our team was helpful, cautious, and friendly. Thank you for your kind words!
Kind Regards,
Kevin
They were courteous and helpful and…
They were courteous and helpful and very quick
2026年6月18日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Marie Roche,
We appreciate your positive feedback. We are glad our team was courteous, helpful, and quick!
Kind Regards,
Victoria
Harvey Norman Ireland - Waterford からの回答
Hi John,
We're glad you liked our fast dispatch and delivery. Thank you!
Kind Regards,
Kevin
My delivery man James was exceptional …
My delivery man James was exceptional he was kind and helpful as their was a problem with the bed base , it would not move in all directions. He and his colleague tried everything to get it to work, then rang the department manager and made an appointment for him to call at 2pm the following day, He had not arrived by 2.40 so I rang the store asked if he had forgotten our appointment I was told he was on his way. A few minutes later I received a call from the manager telling me he had a store to run and would be with me shortly. I was the customer with a bed that did not work correctly and I found him rather abrupt and rude if you are late you ring and explain. They eventually arrived and fixed the bed it's fantastic the mattress arrived yesterday with James once again the Service was superb.
2026年6月4日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Josephine Duffy,
We appreciate you sharing your detailed experience. We are delighted to hear that our delivery team provided exceptional service, particularly James, who went above and beyond. We acknowledge your frustration regarding the delay and communication with the manager, and we are reviewing our procedures to ensure better coordination and customer experience in such situations. We are pleased the issue was resolved and you are enjoying your new bed.
Kind Regards,
Victoria
Harvey Norman Ireland - Waterford からの回答
Hi there,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.
Kind Regards,
Kevin
Service is great
2026年6月11日
Harvey Norman Ireland - Waterford からの回答
Hi Hellen,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.
Kind Regards,
Kevin
Great service fast delivery
2026年6月10日
Harvey Norman Ireland - Waterford からの回答
Hi Siobhan,
We appreciate your kind words. We are delighted you are pleased with our service and delivery.
Kind Regards,
Victoria
Harvey Norman Ireland - Waterford からの回答
Hi Eoin,
We are glad you had a quick pick-up and found our staff friendly. We appreciate your feedback.
Kind Regards,
Victoria
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