The hat is lovely, a bit different in colour for what I wanted however I am happy with it and work with the colours. It is difficult to match colours online and I appreciate that it is what is. Howe... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I only discovered 'Hats from Oz' yesterday online and today I visited the store! The huge array of products available, quality and customer service was such a high standard. The lovely owner helped... もっと見る
The hat I ordered was in accordance with my expectations. Good quality & delivered at a reasonable price and time.
I had an amazing experience dealing with Hats from Oz as the dress I was planning to wear to the races - arrived and was hideous and poorly made (never buying online again). I explained the situation... もっと見る
企業が回答しました
企業情報
当該企業による記述
🎩 Hats From OZ – Australian-Owned Hat Specialists Since 1963 Hats From OZ is your destination for stylish fascinators, ladies’ hats, and men’s hats for every occasion. Proudly Australian-owned and family-run, we bring over 60 years of millinery experience to customers across Australia and around the world. From elegant race-day fascinators and custom-made headpieces to genuine Australian leather hats, fedoras, and flat caps, our collection combines traditional craftsmanship with modern style. Many of our designs are made right here in Melbourne, home to our renowned Cupids Millinery and Fillies Collection brands. We’re passionate about personal service, fast shipping, and helping every customer find the perfect hat. Whether you’re dressing for the races, a wedding, or everyday wear, Hats From OZ is where style meets craftsmanship.
連絡先
オーストラリア
- hatsfromoz.com.au
4.8
優良
84件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought two hats and I love them both
2026年4月13日
The fascinator is beautiful
The fascinator is beautiful. I would have lined the band to have been attached to fascinator as I have short hair and the clip won’t hold on my hair. I will try and attach to clip but the fascinator is gorgeous!
The delivery time was exceptional!
Ann Jones
2026年4月9日
Hat was a birthday gift and was…
Hat was a birthday gift and was received well. Would of loved it in a dust bag instead of straight in the packing box.
2026年4月2日
Hats From OZ からの回答
Thank you for your thoughtful review—we’re delighted to hear the hat was well received as a birthday gift.
To ensure every piece arrives in perfect condition, we carefully pack our hats and fascinators in sturdy boxes with protective tissue paper. This method helps maintain their shape and prevents damage during transit. While dust bags may seem like a desirable addition, they do not offer the structural protection required for safe shipping and can allow hats to become misshapen.
We truly appreciate your feedback and will take it into consideration as we continue to refine our packaging. Thank you for choosing us, and we hope to serve you again soon.
This is my second year for Kentucky Oaks & Derby weekend
This is my second time ordering a fascinator for Kentucky Oaks & Derby weekend. Extremely well made. Customer service is wonderful. I received so many compliments on my fascinator last year I had to go with them again this year.
2026年4月1日
Well made & quick delivery
2026年3月30日
Quality product and service
Love my fascinator - good quality materials and well made. Shipped incredibly quickly and very well packaged so it did not get flattened or lose its shape.
2026年3月16日
'Hats from Oz' wonderful instore experience
I only discovered 'Hats from Oz' yesterday online and today I visited the store! The huge array of products available, quality and customer service was such a high standard. The lovely owner helped me try on a few options and gave me lots of advice after showing her photos of my dresses the hat/fascinator was to match. I will definitely be going there again and taking my girlfriends with me! 100's of options!
2026年3月19日
自発的なレビュー
Customs was supposed to be included in…
Customs was supposed to be included in the price it wasn't it cost me n additional 19.50
2026年3月4日
Hats From OZ からの回答
Thank you for your review and for your order.
Your order was placed through our Australian website, and the hat was shipped from Australia. For international shipments to Canada, any import duties or taxes are determined by Canadian customs and collected by the carrier upon delivery.
These charges are not included in our product or shipping prices, and this is explained on our shipping information page:
“Please note — please check if there are any import duties payable in your country. Any duties are outside of our control and are not included in the price.”
Because we ship internationally from Australia, we unfortunately do not have control over how individual countries apply their import taxes.
For customers in some regions we operate localised websites where taxes are already included in the checkout price, such as our US store at www.hatsfromoz.com
and our UK store at hatsfromoz.co.uk, which are connected to the local tax systems in those countries.
We appreciate your feedback and hope you are enjoying your hat.
Absolutely gorgeous fascinator
Absolutely gorgeous fascinator. Beautiful quality, colour photos were true to life. Looking forward to the Slipper next weekend ❤️
2026年3月3日
Exactly what I ordered
2026年2月16日
Beautiful fascinator!
Beautiful fascinator!
The design, quality and beauty of the fascinator I purchased from Hats from Oz is outstanding. The head piece is exactly as shown in the website photographs. It was delivered in a sturdy, well packed box in a timely manner. This is the third head piece I have purchased from Hats From Oz and no doubt I will be returning for my next event headwear.
2026年2月16日
Item looks as shown
Item looks as shown, was posted and arrived within 48 hours. Very happy
2026年2月10日
Shipping was fast
Shipping was fast, and the hat is what I expected. Very happy with it and can't wait to wear it in the spring and summer.
2026年1月14日
Amazing value and great service
Amazing value and great service. Easy to order online and delivered in a few days.
2026年1月27日
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