The hat is lovely, a bit different in colour for what I wanted however I am happy with it and work with the colours. It is difficult to match colours online and I appreciate that it is what is. Howe... もっと見る
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I only discovered 'Hats from Oz' yesterday online and today I visited the store! The huge array of products available, quality and customer service was such a high standard. The lovely owner helped... もっと見る
The hat I ordered was in accordance with my expectations. Good quality & delivered at a reasonable price and time.
I had an amazing experience dealing with Hats from Oz as the dress I was planning to wear to the races - arrived and was hideous and poorly made (never buying online again). I explained the situation... もっと見る
企業が回答しました
企業情報
当該企業による記述
🎩 Hats From OZ – Australian-Owned Hat Specialists Since 1963 Hats From OZ is your destination for stylish fascinators, ladies’ hats, and men’s hats for every occasion. Proudly Australian-owned and family-run, we bring over 60 years of millinery experience to customers across Australia and around the world. From elegant race-day fascinators and custom-made headpieces to genuine Australian leather hats, fedoras, and flat caps, our collection combines traditional craftsmanship with modern style. Many of our designs are made right here in Melbourne, home to our renowned Cupids Millinery and Fillies Collection brands. We’re passionate about personal service, fast shipping, and helping every customer find the perfect hat. Whether you’re dressing for the races, a wedding, or everyday wear, Hats From OZ is where style meets craftsmanship.
連絡先
オーストラリア
- hatsfromoz.com.au
4.8
優良
84件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really happy customer here
Really happy customer here, hat arrived to Tasmania within 24 hours of the order. Hat is much better quality than I thought it would be for the price.
2026年1月13日
Feedback was really quick to my query.
Feedback was really quick to my query.
My hat is lovely.
2026年1月9日
Amazing experience
Great experience buying several hats/fascinators from Hats from Oz. Very fast overnight delivery (with express service). Trish was extremely responsive on email as well and very helpful and professional. One fascinator had some issues on arrival but Trish acted very quickly to help us organise a return & exchange. Really appreciated such good service from an online retailer because it’s not always the case with other businesses! Thanks Hats from Oz. Highly recommend and will definitely use again.
2026年1月15日
自発的なレビュー
Easy change for different size
Very easy, ordering. Quick delivery. Hats looked same as ordered.
2025年12月3日
My kangaroo short brim Fedora is…
My kangaroo short brim Fedora is perfect quality, looks,fit. It is exactly what I have been looking for.My thanks to the whole group for providing it for me.
2025年12月15日
was looking for Australian made…
Hi I was looking for Australian made unfortunately it wasn't and not stated until I read the label on the hat
2025年12月15日
Hats From OZ からの回答
Thank you for your review.
As Australia largest online hat retailers, we offer a range that includes both Australian-made and overseas-made products. All Australian-made items are clearly identified on our website with an official "Australian Made" logo and are explicitly stated as such in the product description.
The product selected in this case was not described or promoted as Australian-made. Regardless of where an item is manufactured, we do not compromise on quality. All products are selected or produced to meet our standards.
If you have any questions about a specific product or if there are any issues with your purchase, please contact us and we will be happy to assist.
Kind Regards
Hats From OZ
Hats From OZ からの回答
Thank you so much for your kind review and for supporting our 100% Australian family-owned business. We genuinely appreciate your support and are delighted to hear you were happy with your experience. It means a great deal to our family and team.
What’s not to love!
Fabulous service, fast delivery and quality products. What’s not to love?!?!
2025年12月3日
Hats From OZ からの回答
Thank you so much for your kind review and for supporting our 100% Australian family-owned business. We genuinely appreciate your support and are delighted to hear you were happy with your experience. It means a great deal to our family and team.
Good service and a great product
Good service and a great product. I found the perfect hat …. one that I had been searching for.
2025年12月2日
Hats From OZ からの回答
Thank you so much for your kind review and for supporting our 100% Australian family-owned business. We genuinely appreciate your support and are delighted to hear you were happy with your experience. It means a great deal to our family and team.
Found e what I was looking for was easy…
Found e what I was looking for was easy to order and delivery was quick
2025年12月1日
Hats From OZ からの回答
Thank you so much for your kind review and for supporting our 100% Australian family-owned business. We genuinely appreciate your support and are delighted to hear you were happy with your experience. It means a great deal to our family and team.
I have ordered two fascinators from…
I have ordered two fascinators from this company and both have been of exceptional quality.
2025年12月1日
Hats From OZ からの回答
Thank you so much for your kind review and for supporting our 100% Australian family-owned business. We genuinely appreciate your support and are delighted to hear you were happy with your experience. It means a great deal to our family and team.
Love these fascinators…
I've bought a few fascinators now from Hats from Oz and they don't disappoint. The Australian-made brand Fillies brand they stock is great quality. Service is always fast and the hats come packed safely so they arrive in one beautiful piece.
I bought my latest hat from them in November and even without Express Post it arrived in very good time.
2025年11月28日
Hats From OZ からの回答
Thank you so much for your kind review and for supporting our 100% Australian family-owned business. We genuinely appreciate your support and are delighted to hear you were happy with your experience. It means a great deal to our family and team.
Such well made product!
2025年11月28日
Hats From OZ からの回答
Thank you so much for your kind review and for supporting our 100% Australian family-owned business. We genuinely appreciate your support and are delighted to hear you were happy with your experience. It means a great deal to our family and team.
A fantastic Australian online headwear…
A fantastic Australian online headwear shop that has a fantastic range. The ruby jewel headband is exactly as pictured and it arrived quickly and packaged safely.
2025年10月27日
Hats at the right price
I was very pleased with my purchase, the colour was great and quality I couldn’t fault. Delivery very quick.
2025年10月28日
Fast service. Quality product.
Super fast shipping. And an absolutely beautiful product. A huge thank you. I will purchase again!
2025年10月27日
Ordered in the afternoon delivered next…
Ordered in the afternoon delivered next morning. Service hard to beat. Super impressed. Plus loved my fascinator. Thank you
2025年10月28日
I love the fascinator !
I love the fascinator !! Way better than I thought it would be !!!
2025年10月27日
Quick, easy and responsive
Website was easy to search and navigate. Delivery was very quick and the customer service responsive wben I had a question.
2025年10月13日
Hats From OZ からの回答
Thanks for the 5 stars! We’re delighted you’re happy with your hat and really appreciate your support for our Australian-owned family business.
Sincerely
Hats From OZ
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