Banner for HealthHero

HealthHero レビュー 859

TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a call with a GP less than an hour after requesting it. The Dr was a really lovely man - kind, knowledgeable, thorough, really helpful and a very good listener. I'm not entirely impressed... もっと見る

5つ星のうち5の評価

Appointment booking process was straight forward clear and concise. Able to select required time. Very impressed with the online GP consultation naturally loads of questions to identify the problem ve... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an extremely positive experience with the end to end service, I.e. booking an online appt, having an online appt, receiving advice which I acted upon. The result was an injury sustained on Sunda... もっと見る

企業が回答しました

5つ星のうち5の評価

This service is amazing. I have used it a couple of times now and the appointment availability is fantastic, the GPs have been excellent and have always provided an excellent level of service and it... もっと見る

企業が回答しました

企業情報

  1. 総合診療医
  2. 精神保健クリニック

当該企業による記述

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.


連絡先

4.8

優良

TrustScore 5段階評価の5

859件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 91%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Easy to use app and same day GP consultation

Easy to use app and booked a GP consultation for the same day. Excellent treatment by the GP and felt confident in the advice given. So reassuring to be able to get an appointment same day as opposed to trying to convince a doctors receptionist that I need an appointment before being told I’d have to phone back in the morning or there are no appointments for the next few weeks etc etc
Well worth the money for the GP consultations alone.

2026年5月13日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you for your feedback. We are pleased you found the app easy to use and were able to access a same day consultation. It is wonderful to hear you felt confident in the advice given and that the experience was reassuring. We truly appreciate your kind words.

5つ星のうち1の評価

An absolute waste of money.

An absolute waste of money.

My business is paying a fortune for this dire useless service.

Avoid. Save your money.

2026年5月20日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you for your feedback, Tony. We are sorry to hear that the service did not meet your expectations. This is not the experience we aim to provide. We would like the opportunity to understand more about what went wrong and review this further. Please contact us at patientexperience@healthhero.com so we can look into this for you.

5つ星のうち5の評価

I easily booked an appointment on line…

I easily booked an appointment on line and Sunday was available for appointments. The GP rang on time. He listened, was professional and approachable. He also suggested contacting the Benenden Health Physiotherapist services. I rang them and did an online triage. Red Physiotherapy rang and my first assessment/appointment was booked on the same day, along with two follow up appointments.
The Physiotherapist Yash listens, is very professional and approachable. The treatment and exercises he gave were very effective and a few days later I was pain free and no longer had to take medication.
I cannot recommend them highly enough.

2026年5月10日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Angela. We are delighted to hear how positive your experience was and that both the GP and physiotherapy services worked well for you. It is great to know the support you received was professional, effective and helped you recover quickly. We truly appreciate your recommendation.

5つ星のうち5の評価

A very efficient service

A very efficient service, will certainly use again.

2026年5月20日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Stuart. We are pleased you found the service efficient and that you would use it again.

5つ星のうち5の評価

Accessible and highly professional

I used Health Hero to obtain a fit note when my GP didn't have any telephone appointments available and I was too unwell to leave the house.

The GP I spoke to was very considerate, understanding and professional. They took the time to explain how the fit note was different to an NHS fit note and what the next steps would be if I needed any further time off. They also checked on my wellbeing even though they knew treatment was already in place; they wanted to be sure my treatment was working and I didn't need any additional advice or care, which I really appreciated.

I'll certainly be using Health Hero again if I ever need a GP, I'd even go so far as to say I'd use Health Hero first before going to my NHS GP if appropriate.

2026年5月11日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Chloe. We are delighted to hear the service was accessible when you needed it most and that the GP provided considerate and professional care. It is great to know you felt supported and well informed throughout. We really appreciate your kind feedback.

5つ星のうち5の評価

10 stars if I could!

I absolutely love using your services. It’s very convenient, booking is extremely easy/user friendly, and your clinicians and very professional. I felt heard, and trust the is service. I would recommend to absolutely everyone I know. Thank you so much for a positive experience every time :)

2026年5月13日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Tabitha. We are thrilled to hear how much you value the service and that you have had such positive experiences. It is especially rewarding to know you feel heard and trust the care provided. Thank you for your recommendation.

5つ星のうち5の評価

Good service need to more facilities

Good service need to more facilities, fully Medical and Insurance

2026年5月19日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Kumar. We are pleased you found the service good and appreciate your feedback regarding additional facilities, which we will share with the team.

5つ星のうち5の評価

Excellent service

Excellent service

2026年5月19日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you for your review. We are pleased to hear you found the service excellent.

5つ星のうち5の評価

I was very impressed by this Benenden service

I was very impressed by this service which was provided and handled very well.

2026年5月10日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Sally. We are delighted to hear you were impressed with the service and that it was handled well throughout. Your feedback is much appreciated.

5つ星のうち5の評価

Benenden efficient end to end service

I had an extremely positive experience with the end to end service, I.e. booking an online appt, having an online appt, receiving advice which I acted upon. The result was an injury sustained on Sunday, referral advice on Monday from Benenden, went to walk in clinic same day as per advice, seen by triage nurse, had an xray, wrist break confirmed, appt with orthopaedic surgery on Tuesday resulting in wrist in a cast. I was so impressed and pleased for the treatment I received at each stage. Thank you.

2026年5月10日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Gloria. We are delighted to hear how positive your experience was from start to finish and that the service supported you at each stage of your care. It is great to know the advice you received helped you access the right treatment so quickly. We wish you a smooth recovery and thank you for your kind feedback.

5つ星のうち5の評価

Highly recommendable

Highly recommendable. Putting an inquiry in within a day maybe two it was already set up to start my counselling lady I have is exceptional very easy to talk to doesn’t make me feel stupid in any form which is very important for me and actually gives you or makes you think how to deal with situations

2026年5月14日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you for your feedback. We are very pleased to hear your counselling experience has been so positive and that you feel comfortable and supported. It is wonderful to know the sessions are helping you manage situations and feel at ease. We appreciate your recommendation.

5つ星のうち5の評価

Quick service

Quick service, easy to book

2026年5月11日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you for your review. We are pleased you found the service quick and easy to book.

5つ星のうち5の評価

Easy quick and great service to get…

Easy quick and great service to get prescription for my son.

2026年5月11日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Aqsa. We are glad you found the service quick and easy to use, and that you were able to get the prescription your son needed without delay.

5つ星のうち5の評価

So helpful and valuable to get to speak…

So helpful and valuable to get to speak to a GP within 24 hours in these times when so difficult to get to speak to GP in less than 4 weeks. 🙏Thank you Benenden

2026年5月1日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you for your kind feedback. We are pleased you were able to speak to a GP within twenty four hours and that the service was helpful during a time when access can be challenging. We truly appreciate your comments.

5つ星のうち5の評価

Really easy to book a consultation

Really easy to book a consultation. Phone call for consultation spot on time and e-prescription came though almost immediately after the call had finished. Perfect 🤩

2026年5月8日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Sarah. We are delighted to hear the booking process was easy, the call was on time and that your prescription was provided so quickly. It is great to know the service worked so smoothly for you.

5つ星のうち4の評価

Got an appointment quickly.

Got an appointment quickly, GP knowledgeable, kind & reassuring, however I still had to call my NHS GP to get a face to face appointment, which took ages and a lot of back & forth, which is why I have this service to avoid the unreliability of the NHS, it would be great to offer a face to face referral to a private GP clinic to get the full experience.

2026年5月8日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you for your feedback. We are pleased you were able to get an appointment quickly and that the GP was knowledgeable and reassuring.
There can be a number of reasons why a direct referral is not made, depending on clinical need and appropriate care pathways. We would like to review your experience further, so please contact us at patientexperience@healthhero.com with more details and we will look into this for you.

5つ星のうち5の評価

An excellent service

An excellent service! Booking the appointment was very easy on the app and I was able to see a GP online within a few hours. I had a prescription and was on the road to recovery!
Fantastic service 5 *****

2026年5月14日
自発的なレビュー
HealthHero ロゴ

HealthHero からの回答

Thank you, Jane. We are delighted to hear you found the service easy to use and that you were able to see a GP within a few hours. It is great to know you received your prescription quickly and were on the road to recovery.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報