Ordered a Gluten Free Large Box as a present for my mother almost one month ago and no sign of it even being dispatched yet. Didn't hesitate to take the payment immediately though. Sent three email... もっと見る
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レビュアーのコメントを見てみましょう
I received a box as a gift from my company, I really enjoyed them! I'm unfussy about my own diet but didn't feel I was missing out because of them being vegan / healthy / eco conscious / etc. My favou... もっと見る
企業が回答しました
Received a Keto box as a birthday present and decided to order another one for myself the following month. Unfortunately, there were too many products that I couldn’t eat following Keto: quinoa crisps... もっと見る
企業が回答しました
I loved trying these new, healthy, sweet and savoury snacks. I absolutely loved your Vegan Chocolate Cre&m filled wafer bars by Love Raw. Delicious! And Olly's Pretzels Thins were a delight to try too... もっと見る
企業が回答しました
企業情報
当該企業による記述
Healthy Nibbles is the UK’s award-winning answer to healthy snacking, with snack boxes, vending machines, and curated services. We are bringing healthy choices to UK offices, travel hubs and letterboxes.
連絡先
Unit 25, IMEX Business Centre, EH20 9LZ, Bilston Glen Industrial Estate, Loanhead, Edinburgh, 英国
- +44 333 1238575
- hello@healthynibbles.co.uk
- healthynibbles.co.uk
3.3
まあまあ
96件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You can't order anything on the site
None of the items on the website can be ordered and if you call no one answers.
2023年4月28日
自発的なレビュー
I'd rate zero if I could. Waiting a month so far.
Ordered a Gluten Free Large Box as a present for my mother almost one month ago and no sign of it even being dispatched yet. Didn't hesitate to take the payment immediately though.
Sent three emails so far asking about it and not even an acknowledgement of any of them. Going to send one more and then seek legal assistance.
2023年3月12日
自発的なレビュー
Very poor service been waiting over a…
Very poor service been waiting over a week and order still not dispatched. Not going to get it in time for the persons birthday and no reply to my emails
2023年3月21日
自発的なレビュー
Box had lots of great products and the…
Box had lots of great products and the staff on chat are very nice
2022年11月21日
自発的なレビュー
Great customer service
Great customer service, quick delivery and always an amazing array of snacks for our team.
2022年10月26日
自発的なレビュー
Healthy Nibbles からの回答
Kate, thank you so much for your kind words. Always a delight to work with you! Happy Nibbling.
Sunflower oil, vegetable oil, rapeseed oil…
Received a Keto box as a birthday present and decided to order another one for myself the following month. Unfortunately, there were too many products that I couldn’t eat following Keto: quinoa crisps made with rapeseed oil; rainbow roots made with palm oil; oat & berry bar; cereal bars made with soy & sunflower oil and peanuts with sunflower oil. Pros were curators chorizo sticks & pork crackling puffs.
2022年10月11日
Healthy Nibbles からの回答
Hi Cheryl
Firstly please accept our apologies as it sounds like you did not receive the correct box. If you would like to email orders@healthynibbles.co.uk with your details, we will send you a replacement keto box.
I would however like to mention that the Rainbow Roots do not have palm oil; it is sunflower oil. This is particularly important to us given the impact palm oil has on the environment.
We look forward to hearing from you so we can get the right box out to you!
Great idea for healthy snacks
Excellent, good quality products - only reason it is a 4 rather than 5 star review is the lack of communication. After placing the order I had no emails re delivery date/timeframe and although I downloaded the 'shop' app as suggested I still was not able to track the order which was slightly frustrating.
2022年9月26日
Healthy Nibbles からの回答
Hi Hayley
Many thanks for taking the time to leave a review - really appreciated. Great to hear that you enjoy the Healthy Nibbles experience; we aim to delight!
Please accept our sincere apologies for the lack of communication. We have been investigating this today as we do have automatic emails sent once we dispatch, which will send updates throughout the journey, or as you mention, link in with the Shop app.
Thank you for choosing Healthy Nibbles and happy nibbling!
Took payment but box never came
Placed a subscription order as a treat for my partner, selecting the option to receive a box every 30 days. Healthy nibbles took the payment straight away, but I never received an email saying the order was on its way and no box ever showed up. Once you subscribe, there is no option on your account to cancel the subscription. I have emailed for an update and asking to cancel my subscription, but have had to reply.
2022年9月2日
自発的なレビュー
Healthy Nibbles からの回答
Dear Em
Many thanks for taking the time to review Heathy Nibbles. We have checked emails and cannot see an email from you to advise that you have not received your snack box. Please do email orders@healthynibbles.co.uk and we can organise a box to be with you, delivered on next day delivery.
Once you subscribe you are able to skip, cancel or adjust your subscription through your account. Again, any problems please do let us know. If it cannot be resolved via email we are more than happy to phone you and walk you through the process.
Healthy Nibbles からの回答
Hi Andrew
Many thanks for taking the time to leave a review - really appreciated. Great to hear that you enjoy the Healthy Nibbles experience; we aim to delight!
Thank you for choosing Healthy Nibbles and happy nibbling!
Really good service and very quick
Really good service and very quick. The only things I would recommend are for the tracking system to be more accurate and accessible. Also, the card of communication wasn’t included.
2022年4月19日
Great service
Great service, prompt, efficient and excellent products and packaging. Thankyou
2022年2月28日
I did not receive the coconut curry…
I did not receive the coconut curry which I ordered, rather I received a rather bland Chick Pea Tagine. There was no acknowledgement or apology as to why this exchange was provided. That said the treats were ok. Well packaged and arrived in good order.
2022年2月18日
Healthy Nibbles からの回答
Hello Gary, many thanks for taking the time to leave a review. This is the first time we have heard of your experience, and we are really sorry. Please do get in touch with Raquel and we can send you a replacement - orders@healthynibbles.co.uk
Great thanks
2022年2月3日
Healthy Nibbles からの回答
Hi Edward, delighted to hear you had a great experience with your company event. Hope it went well, and thank you for choosing Healthy Nibbles. Happy Nibbling!
When food arrived
When food arrived - chili package was opened and contents all over the inside of the box. Could only use the snacks / drink and the main course was spoiled.
2022年1月27日
Healthy Nibbles からの回答
Hello Chris, many thanks for taking the time to leave a review. This is the first time we have heard of your experience, and we are really sorry. Please do get in touch with Raquel and we can send you a replacement - orders@healthynibbles.co.uk
My lunch arrived on the day but late…
My lunch arrived on the day but late around 14:30 when I had already eaten. Did not receive any notification that it would arrive or be late on the day.
2022年1月25日
Healthy Nibbles からの回答
Hi Mark, firstly please accept our apologies for the delay in you receiving your lunch box. The company had selected a Royal Mail service which was untracked, hence you not receiving a tracking link. Whilst we are disappointed you did not get to enjoy your lunch with your colleagues, we do hope that you enjoyed it.
Ordered for a company event and…
Ordered for a company event and excellent service with ordering and delivery 👍, highly recommend
2022年1月24日
Healthy Nibbles からの回答
Hi Mr H, delighted to hear you had a great experience with your company event. Hope it went well, and thank you for choosing Healthy Nibbles. Happy Nibbling!
Bought the box as a gift
Bought the box as a gift, recipient loved the items and I loved the quick and easy service. Will use again!
2021年11月15日
Healthy Nibbles からの回答
Hi Rachel, many thanks for taking the time to leave a review - really appreciated. Great to hear that the recipient enjoyed the Healthy Nibbles experience and that you found the service easy to use. Happy nibbling and thank you for choosing Healthy Nibbles!
Excellent
Excellent! Lovely looking snacks, beautifully presented and super speedy delivery. Couldn’t ask for more really!
2021年10月28日
自発的なレビュー
Healthy Nibbles からの回答
Hi Lydia, many thanks for taking the time to leave a review - really appreciated. Great to hear that you enjoy the Healthy Nibbles experience; we aim to delight! Happy nibbling and thank you for choosing Healthy Nibbles!
Them all they all look scummy
2021年9月23日
自発的なレビュー
Healthy Nibbles からの回答
Hi Jemma, many thanks for taking the time to leave a review - really appreciated. Great to hear that you love the scrumminess of Healthy Nibbles snacks; we love working with (and sharing) new brands with our customers. Happy nibbling and thank you for choosing Healthy Nibbles!
Delicious selection
A good mix of sweet and savoury - I’ve enjoyed the ones I’ve eaten so far and will be ordering again
2021年9月20日
Healthy Nibbles からの回答
Hi Kay, many thanks for taking the time to leave a review - really appreciated. Great to hear that you are enjoying the Healthy Nibbles experience; we love working with (and sharing) new brands with our customers. Happy nibbling and thank you for choosing Healthy Nibbles!
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