Wow! I've never experienced Customer Service like it! Above and beyond says it all. Quick to reply to my query, and provided a resolution far more than I was hoping for. And as for the LUNA Orbit m... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
The Luna mirror is my absolute favourite item in my handbag, if you donât have one, get one! I had to get in contact due to a minor fault and I canât tell you how friendly and helpful they are. Itâs r... ãã£ãšèŠã
I purchased an eclipse travel mirror from a 3rd party retailer as a Christmas present and have a question about how long the mirror should stay lit on a full charge as I think the one I bought has a f... ãã£ãšèŠã
Can't rate LUNA London Mirror enough. Great customer service and a great product. It's simple to put together (magnetic ball and socket), the battery lasts well - a few weeks and is easy to charge wit... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
LUNA London is a consumer electronics company specialising in dynamic personal mirrors, making days brighter & daily routines easier for our customers across the globe.
é£çµ¡å
LUNA LONDON TECHNOLOGIES LTD, 4th Floor, Silverstream House/45 Fitzroy Street, Fitzrovia, W1T 6EB, London, è±åœ
- support@lunalondon.com
- lunalondon.com
ãã¬ãã£ããªã¬ãã¥ãŒã«åçããŠããŸãã
ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èЧãã人ã¯ã以äžã®äŒæ¥ãé²èЧããŠããŸãã
Above & beyond!
Wow! I've never experienced Customer Service like it! Above and beyond says it all. Quick to reply to my query, and provided a resolution far more than I was hoping for.
And as for the LUNA Orbit mirror - I'd be lost (& was temporarily!) without it. A great gift from the husband! Thank you LUNA team.
Amazing Team
The Luna mirror is my absolute favourite item in my handbag, if you donât have one, get one! I had to get in contact due to a minor fault and I canât tell you how friendly and helpful they are. Itâs really nice to have someone speak to you not like a customer service robot. Couldnât recommend enough, amazing service
Disappointing!!
I bought a luna compact for my wife. From the beginning the switching on of it was extremely temperamental. 9 times out of ten it would not switch on, despite being fully charged.If we managed to get it on, then switching through the different lights, and switching off was equally difficult. So, they sent me a replacement. Guess what? This one was probably worse!! I even sent a video of trying to switch it on to Megan. I asked her, had she actually tried one as they could have a faulty batch. From then on there was radio silence on Megan's side. Pretty disappointing really. Still we have 2 nice compact mirrors without a properly functioning light. Would I buy from this company again?!!!!!
Communication issues
I purchased an eclipse travel mirror from a 3rd party retailer as a Christmas present and have a question about how long the mirror should stay lit on a full charge as I think the one I bought has a fault. Iâve tried contacting Luna London via 2 different email addresses, by facebook messenger and, as a last resort, through amazon but Iâve not had a response. The retailer I bought it from will take it back to test it, but Iâm unable to find out if this is a faulty mirror or if the light just doesnât last that long!
I loved my mirror when it arrived butâŠ
I loved my mirror when it arrived but unfortunately I realised upon charging it that the connection was faulty and it didnât hold charge. I contacted Luna and the wonderful Megan was immediate in her response, very understanding and we tried to resolve the issue. It sadly didnât work so Megan offered me a replacement and it arrived within the week. I was very impressed with how Megan handled my complaint and put it right in a timely manner. I came away feeling what a great company. Thank you Megan, youâre a true asset.
Shambles of a company
Shambles of a company, ordered a mirror for my wifeâs birthday. Paid for next day delivery. 7 days later still not arrived, no response on emails. No contact number. Do not use
Meghan was super helpful and went aboveâŠ
Meghan was super helpful and went above and beyond the call when she realized that an email I'd sent had been missed. She organized and shipped a part for me and kept me up to date with the progress. Apart from the product being lovely, the customer service was fantastic. Thank you Megan !
Would highly recommend
Iâve got the Orbit mirror and I absolutely love it! Hands down the best mirror Iâve ever owned. The multiple light settings are so useful and the extra magnifier attachment that can be magnetically attached to the mirror is a game-changer. The Orbit feels sturdy and looks sleek, plus the mirror can rotate to whatever angle I need. Iâve been recommending to all my friends and colleagues!
Brought a mirror for my sister for herâŠ
Brought a mirror for my sister for her birthday about 3 years ago. Still works a treat and she loves it. Brilliant
Wow what a brilliant side piece to myâŠ
Wow what a brilliant side piece to my missus bed side table, sheâs chuffed with it. And doesnât go anywhere without it. Highly recommend to anyone out there, 5* product also really well built!
Brilliant product with multi use
Brilliant product with multi use, would definitely recommend
Highly recommend Luna London
Excellent company and great products! I highly recommend the Orbit mirror, the lighting on it is amazing and is great as means I can get ready in any room in my house due to being able to carry it around everywhere!
Really happy
Really happy
Really lovely mirrors, super happy with the process from purchase to delivery! Thank you!
would recommend - slick, great quality
I have the Luna orbit mirror and it is honestly brilliant. The light settings are awesome and the zoom in feature with the additional mirror is super useful when I am doing my make up. Great quality, slick and would deffo recommend!
I bought a Luna Mirror for girlfriendâŠ
I bought a Luna Mirror for girlfriend and to this day, she still labels it as the best present Iâve given her. I was quite impressed when I saw it myself, from the packaging down to the finishing and functionality - you can tell theyâve really put the effort into making these. Well done Luna team, a very happy girlfriend thanks to you guys!
Best mirror ever
Best mirror ever! I use it everyday for makeup and take it on nights out. 10/10 would reccomend! Have bought multiple for Christmas gifts for my family and they love it
A M A Z I N G
The product is amazing! Sleek looks and good quality. Perfect for having that little extra light for details when going through your face care routine, make up etc.. I'd recommend this to anyone and everyone.
Great quality product
Great products and customer care!
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ãããç¢ºèªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çްã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã







