Hearbase レビュー 

Hearbase からの回答

2024年7月22日

Thank you so much for your thoughtful review and for being a loyal customer since 2018. We’re glad to hear that you’ve consistently received excellent service from our team, from your first telephone contact to our audiologists and technicians.

It’s wonderful to know that Hannah was able to listen carefully to your needs and make the necessary adjustments to help you continue living your life to the fullest.

Thank you for choosing Hearbase. If you ever need anything, please don’t hesitate to reach out.

Hearbase からの回答

2024年7月22日

Thank you so much for your kind words! We’re thrilled to hear that Nikki has been able to provide you with superb support and excellent quality products.

Hearbase からの回答

2024年7月12日

Thank you so much for your kind review!

We’re delighted to hear that you had such a positive experience with Hannah. She truly is a caring and dedicated professional who always strives to provide the best service. Your lovely words about her are greatly appreciated and will be shared with her.

Hearbase からの回答

2024年7月12日

Thank you so much for your fantastic review and the five-star rating!

We’re thrilled to hear that you have had such a positive experience with Hearbase. Your kind words and assurance mean a lot to us, and we’re grateful for your support.

If you ever need anything or have any questions, please don’t hesitate to reach out. We’re always here to help.

Hearbase からの回答

2024年7月8日

Thank you for your lovely review!

We are delighted to hear that Hannah and Ashleigh were able to put your mind at rest and make your appointments a genuinely personal experience. Your kind words mean a lot to us and will be shared with the team.

If you need any further assistance, please don’t hesitate to reach out.

Hearbase からの回答

2024年7月4日

Thank you for your kind review! We’re delighted to hear that Hannah was polite and efficient in sorting out your problem. It’s great to know that she provided helpful advice and encouraged you to contact her again if needed.

We appreciate your feedback and look forward to assisting you in the future.

Hearbase からの回答

2024年6月28日

Thank you for sharing your experience and for your wonderful review.

We’re delighted to hear that you had a positive experience with your hearing test and that you felt no pressure to purchase a hearing aid. Sharon Harris is indeed a highly skilled audiologist, and we’re glad she was able to provide you with thorough explanations and a comfortable experience.

We appreciate your recommendation and are pleased that you would advise others to visit us for a free hearing test. It’s our goal to provide honest and professional service to all our clients.

Hearbase からの回答

2024年6月27日

Thank you for your feedback. We’re delighted to hear that your consultation and tests were carried out in a friendly and professional manner, and that you received clear and unbiased advice.

Your positive comments are greatly appreciated and will be shared with our team.

Hearbase からの回答

2024年6月27日

Thank you for your wonderful feedback and for taking the time to share your experiences with Hearbase. We are thrilled to hear that you find our audiologists to have first-class expertise.

A special thanks for acknowledging Mrs. Hannah Bergin. We are proud to have her on our team, and it’s heartening to know that her patience and help have made such a positive impact on your appointments.

Hearbase からの回答

2024年6月26日

Thank you for taking the time to share your positive experience with Hearbase at The One Hospital. We’re delighted to hear that you found our staff to be friendly, knowledgeable, and expert in their care. Excellent patient experience is our top priority, and your feedback is greatly appreciated. We look forward to welcoming you again soon!

Hearbase からの回答

2024年6月25日

Thank you for your wonderful review! We’re thrilled that you found our staff friendly and helpful and that your new Starkey hearing aids are both efficient and comfortable. Your satisfaction is our top priority.

If you need any further assistance, please don’t hesitate to reach out.

Hearbase からの回答

2024年6月17日

Thank you for sharing your experience. We are delighted to hear that you find your visits enjoyable and that Hannah continues to make each appointment comfortable and helpful. It’s our goal to ensure nothing is too much trouble for our patients. We look forward to seeing you again soon and appreciate your kind words!

Hearbase からの回答

2024年6月14日

It’s wonderful to hear that your experience with our audiologist Hannah at Evegate stood out positively compared to other clinics. We’re thrilled that her professional advice and thorough explanations gave you the confidence and support you needed. Enjoy your renewed teaching experiences and thank you for choosing Hearbase!

Hearbase からの回答

2024年6月14日

Thank you for sharing your experience with Fiona. We’re delighted to hear that she made your first hearing test both informative and enjoyable. Understanding hearing loss is crucial, and it’s great to know Fiona could convey this so well. We appreciate your recommendation!

Hearbase からの回答

2024年6月14日

Thank you for your positive feedback! We’re glad you found our service efficient and informative. We strive to maintain this standard and appreciate your recognition.

Hearbase からの回答

2024年5月30日

We are thrilled to hear that your experience at Bromley Hearbase was faultless from start to finish. Our team takes great pride in providing expert, professional, and friendly service, and it’s fantastic to know that we met your expectations.

We are delighted that you found the whole process unhurried and satisfactory. Your kind words are greatly appreciated and will be shared with the entire team, including our reception staff and audiologist.

We look forward to welcoming you back whenever you need our services again.

Hearbase からの回答

2024年5月29日

Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Sharon Harris was able to assist you and your husband so effectively.

At Hearbase, we strive to provide professional, patient, and understanding service to all our clients, and it’s wonderful to know that Sharon exemplified these values during your interaction. We will certainly pass along your compliments to her.

If you have any further needs or questions, please don’t hesitate to reach out. We’re here to help.

Hearbase からの回答

2024年4月29日

Thank you for taking the time to share your experiences with us. We truly value the insights of our long-standing clients, and I am sorry to hear about the challenges you faced with us in the past.

It is regrettable that it took longer than expected to adjust your hearing aids to your satisfaction, and we acknowledge that the turnover of staff may have contributed to this inconsistency in service. However, I am thrilled to hear that Bianca has made such a positive impact on your experience. Her dedication to your care and her attention to detail are qualities that we cherish deeply at Hearbase.

We are constantly striving to improve our services and ensure that all our clients receive the best possible care right from the start. Bianca's approach to your situation is a wonderful example of our commitment to this goal, and we are indeed fortunate to have her on our team.

Please rest assured, we have no intention of letting a talent like Bianca go! We also hope to continue providing you with exemplary service in the years to come.

Thank you once again for your honest feedback. Should you have any more questions or need further assistance, please do not hesitate to reach out.

Hearbase からの回答

2024年4月9日

Thank you for your glowing recommendation of Sharon and Hearbase in Broadstairs. It's fantastic to hear about your positive experience upgrading to the Oticon Real 2 and how Sharon's careful consideration of your needs led to such a seamless process. We're delighted you're pleased with your choice and the aftercare provided. Your satisfaction and trust in our service mean the world to us.